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It Level 2 Jobs (NOW HIRING)

TeamLogic IT

MSP Level II Technician

Murrieta, CA · On-site

$26 - $30/hr

... (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Charleston, SC · On-site

$18.82 - $28/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Alexandria, VA · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Lake Forest, CA · On-site

$27 - $29/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Scottsdale, AZ · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

LinTech Global

Project Manager - Level II

Fort Belvoir, VA · On-site

$100K - $110K/yr

The Project Manager - Level II provides intermediate project management and CCB facilitation ... IT and engineering solutions. Benefits Our robust benefits package includes Open Paid Time Off, 11 ...

New

Safran Cabin Inc.

NDT Level 2

Marysville, WA · On-site

$25.17 - $39.56/hr

An NDT Level 2 individual is a certifiable level. An NDT Level 2 shall have the following duties ... As business conditions change it is necessary that all employees productively react and handle ...

Next Step Systems

Helpdesk Technician, Level 2

Chicago, IL · On-site

$20.50 - $27.75/hr

Helpdesk Technician, Level 2 Responsibilities: - Monitor the company's IT ticketing system. - Provide tier 1 and 2 (First Call Resolution) support to employees both in-person and remotely. - Escalate ...

LinTech Global

Project Manager - Level II

Fort Belvoir, VA · On-site

$100K - $110K/yr

The Project Manager - Level II provides intermediate project management and CCB facilitation ... IT and engineering solutions. Benefits Our robust benefits package includes Open Paid Time Off, 11 ...

New

safariland

Machinist (Level 2)

Golden, CO · On-site

$21.25 - $29/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

safariland

Machinist (Level 2)

Golden, CO

$21.25 - $29/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

Safariland

Machinist (Level 2)

Golden, CO · On-site

$24 - $28/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

Mistras

RT Level II Technician

Kent, WA · On-site

$32 - $36/hr

I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject ...

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All JobsIt Level 2 Jobs

It Level 2 information

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$15

$39

$62

How much do it level 2 jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for it level 2 in the United States is $39.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.15 per hour, depending on experience, location, and employer.

What is the difference between It Level 2 vs It Support Specialist?

AspectIt Level 2It Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentInternal IT teams, help desksHelp desks, customer support centers
Industry UsageIT departments across various industriesCustomer service and technical support roles
Common Search IntentTechnical troubleshooting, escalationCustomer issue resolution, support tasks

It Level 2 roles typically involve more advanced technical troubleshooting within internal IT teams, requiring certifications like CompTIA A+ and Network+. It Support Specialists focus on customer-facing support, often with similar certifications but emphasizing communication skills. Both roles are essential in IT support but differ mainly in scope and environment.

More about It Level 2 jobs
What job categories do people searching It Level 2 jobs look for? The top searched job categories for It Level 2 jobs are:
It Level 2 jobs near you
Infographic showing various It Level 2 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.
MSP Level II Technician

MSP Level II Technician

TeamLogic IT

Murrieta, CA • On-site

$26 - $30/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.

Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $26.00 - $30.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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