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It Level 2 Jobs (NOW HIRING)

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

MSP Level 2 Technician

Oakland, CA ยท On-site

$50K - $80K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

MSP Level 2 Technician

Charleston, SC ยท On-site

$18.82 - $28/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

MSP Level 2 Technician

Greensboro, NC ยท On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

MSP Level 2 Technician

Greensboro, NC ยท On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

NDT Level 2

Marysville, WA

$25.17 - $39.56/hr

An NDT Level 2 individual is a certifiable level. An NDT Level 2 shall have the following duties ... As business conditions change it is necessary that all employees productively react and handle ...

Helpdesk Technician, Level 2

Chicago, IL ยท On-site

$20.50 - $27.75/hr

Helpdesk Technician, Level 2 Responsibilities: - Monitor the company's IT ticketing system. - Provide tier 1 and 2 (First Call Resolution) support to employees both in-person and remotely. - Escalate ...

NDT Level 2

Marysville, WA ยท On-site

$25.17 - $39.56/hr

An NDT Level 2 individual is a certifiable level. An NDT Level 2 shall have the following duties ... As business conditions change it is necessary that all employees productively react and handle ...

Machinist (Level 2)

Golden, CO

$21.25 - $29/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

Machinist (Level 2)

Golden, CO ยท On-site

$21.25 - $29/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

$50K - $60K/yr

Current or previous NDT Level II certification experience preferred * Documented training and on ... regulations What's in it for me? * Opportunity to join a growing inspection and quality ...

Machinist (Level 2)

Golden, CO

$21.25 - $29/hr

Level 2 CNC machinist. Process, program and setup prototype and production parts. Essential Job ... The above is meant to describe the general nature and level of work being performed; it is not ...

RT Level II Technician

Kent, WA ยท On-site

$32 - $36/hr

I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject ...

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It Level 2 information

See salary details

$15

$39

$62

How much do it level 2 jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it level 2 in the United States is $39.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.15 per hour, depending on experience, location, and employer.

What hot tech job pays $775 000?

A senior executive role such as Chief Information Officer (CIO) or Chief Technology Officer (CTO) in large corporations can earn salaries around $775,000 or higher, especially with extensive experience, leadership skills, and relevant certifications. These positions often involve overseeing technology strategy, managing teams, and aligning IT initiatives with business goals.

What jobs pay $10,000 a month without a degree?

An IT Level 2 technician typically earns less than $10,000 per month, but some high-paying roles like software developers, cloud engineers, or cybersecurity specialists can reach or exceed this salary without a degree, especially with relevant certifications and experience. These roles often require strong technical skills, problem-solving abilities, and familiarity with tools like programming languages, cloud platforms, or security protocols.

What jobs can you get with level 2 IT?

An IT Level 2 technician typically qualifies for roles such as help desk support, technical support specialist, or desktop support technician. These positions involve troubleshooting hardware and software issues, maintaining IT systems, and often require familiarity with operating systems, networking, and basic troubleshooting tools.

What is the difference between It Level 2 vs It Support Specialist?

AspectIt Level 2It Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentInternal IT teams, help desksHelp desks, customer support centers
Industry UsageIT departments across various industriesCustomer service and technical support roles
Common Search IntentTechnical troubleshooting, escalationCustomer issue resolution, support tasks

It Level 2 roles typically involve more advanced technical troubleshooting within internal IT teams, requiring certifications like CompTIA A+ and Network+. It Support Specialists focus on customer-facing support, often with similar certifications but emphasizing communication skills. Both roles are essential in IT support but differ mainly in scope and environment.

What is a Level 2 IT job description?

A Level 2 IT support technician handles more complex technical issues than Level 1, including troubleshooting hardware, software, and network problems. They often assist with system upgrades, perform detailed diagnostics, and may use tools like remote support software; certifications such as CompTIA A+ are common. This role typically requires strong problem-solving skills and the ability to communicate technical information effectively.
More about It Level 2 jobs
Infographic showing various It Level 2 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.
MSP Level 2 Technician

MSP Level 2 Technician

TeamLogic IT

Coral Gables, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Benefits:
  • 401(k)
  • Free uniforms
  • Paid time off
  • Parental leave

Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.

Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.