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It Level 2 Jobs (NOW HIRING)

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

$50K - $65K/yr

Wellness resources Level 2 MSP Technician - Job Summary We're looking for a skilled Level 2 Managed ... This role focuses on troubleshooting complex IT issues, maintaining secure and reliable systems ...

TeamLogic IT

MSP Level II Technician

Bountiful, UT · On-site

$50K - $65K/yr

Wellness resources Level 2 MSP Technician - Job Summary We're looking for a skilled Level 2 Managed ... This role focuses on troubleshooting complex IT issues, maintaining secure and reliable systems ...

TeamLogic IT

MSP Level 2 Technician

Scottsdale, AZ · On-site

Managed It Services (Msp) Level 2 Technician Summary: We are seeking an experienced and dedicated ... and resolve complex It issues efficiently. Responsibilities: * Technical support and ...

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

$23 - $33/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Coral Gables, FL · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Miami, FL · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Greensboro, NC · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Greensboro, NC · On-site

$45K - $54K/yr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Jacksonville, FL · Hybrid

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

New

TeamLogic IT

MSP Level 2 Technician

Alexandria, VA · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Alexandria, VA · On-site

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

TeamLogic IT

MSP Level 2 Technician

Charleston, SC · On-site

$18.82 - $28/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... and resolve complex IT issues efficiently. Responsibilities: * Technical Support and ...

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How much do it level 2 jobs pay per hour?

As of May 28, 2026, the average hourly pay for it level 2 in the United States is $39.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.15 per hour, depending on experience, location, and employer.

What is the difference between It Level 2 vs It Support Specialist?

AspectIt Level 2It Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentInternal IT teams, help desksHelp desks, customer support centers
Industry UsageIT departments across various industriesCustomer service and technical support roles
Common Search IntentTechnical troubleshooting, escalationCustomer issue resolution, support tasks

It Level 2 roles typically involve more advanced technical troubleshooting within internal IT teams, requiring certifications like CompTIA A+ and Network+. It Support Specialists focus on customer-facing support, often with similar certifications but emphasizing communication skills. Both roles are essential in IT support but differ mainly in scope and environment.

More about It Level 2 jobs
What job categories do people searching It Level 2 jobs look for? The top searched job categories for It Level 2 jobs are:
It Level 2 jobs near you
Infographic showing various It Level 2 job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,567 per year, or $39.2 per hour.
MSP Level II Technician

MSP Level II Technician

TeamLogic IT

Bountiful, UT • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago

Job description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Level 2 MSP Technician - Job Summary
We're looking for a skilled Level 2 Managed IT Services Technician to support small-to-mid-size business clients. This role focuses on troubleshooting complex IT issues, maintaining secure and reliable systems, and delivering excellent customer service. We are centering our focus on in-person collaboration, requiring physical presence in the office for this role.
Key Responsibilities
  • Provide advanced IT support for hardware, software, networks, and cloud systems
  • Manage escalated tickets and resolve issues quickly
  • Support networks (firewalls, switches, Wi-Fi, VPNs, etc.)
  • Maintain backups, security tools, and disaster recovery readiness
  • Communicate clearly with clients and document work performed
  • Assist with IT projects and mentor junior technicians
  • Participate in occasional on-call support for urgent issues

Will require bending, stooping, light wire pulling, splicing, installation of equipment, squatting, and requiring ability to lift and carry loads of up to 50 lbs. regularly. Some administrative tasks will also include:
  • Receiving shipments
  • Answering the phone
  • Welcoming visitors and customers in person
  • IT Documentation
  • Solution engineering and collaboration
  • Responsiveness and availability for in-office communication
  • Some project management skills

Required Qualifications
  • 2-5+ years MSP or IT support experience
  • Strong knowledge of Windows/Mac, Microsoft 365, Active Directory
  • Networking fundamentals (DNS, DHCP, VLANs, VPNs, Wi-Fi)
  • Experience with RMM/ticketing tools (e.g., NinjaOne, Autotask, ServiceNow, Zendesk)
  • Solid troubleshooting, communication, and time-management skills

Preferred (Nice to Have)
  • IT certifications (CompTIA, Microsoft, etc.)
  • Cloud platforms (Azure, AWS, Google Cloud)
  • Scripting/automation (PowerShell, Bash)
  • Documentation and monitoring tools (IT Glue, Hudu, Auvik, etc.)

  • Previous MSP experience is a huge plus

Work Environment
This is primarily an in-office role with regular on-site attendance. Remote work may be approved occasionally based on business needs. Expect in-person onboarding, some client site visits, and occasional after-hours support.
Benefits
  • Competitive pay + performance bonuses
  • Health, dental, and vision reimbursement
  • PTO and holidays
  • Certification/professional development support
  • Career growth opportunities

We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Compensation: $50,000.00 - $65,000.00 per year
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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