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It Help Desk Jobs in Spring, TX (NOW HIRING)

Harris County

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... This role requires strong multitasking skills, including managing phone calls, entering information ...

Harris County

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... This role requires strong multitasking skills, including managing phone calls, entering information ...

Converge Resources

IT Technician

Houston, TX · Remote

IT TECHNICIAN Managed Services & Client Infrastructure Support ENGAGEMENT Contract-to-Hire or ... This role blends day-to-day help-desk service with hands-on server, network, workstation, and ...

HR Green

Service Desk Administrator I (IT)

Houston, TX · On-site

$50K - $87K/yr

... IT support requests -- by phone, email, and remote tools -- helping employees get unstuck fast ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

DePelchin Children's Center

IT Support Analyst

Houston, TX · On-site

$60 - $80/hr

Monitor and help manage the IT service desk ticket queue to ensure requests and incidents are acknowledged, assigned, and resolved within service level targets. * Assist with documenting IT processes ...

New

Jobtailor

Service Desk Manager - Contract

Houston, TX · On-site

$100 - $125/hr

Significant experience managing a Service Desk, Help Desk, IT Support, or IT Service Delivery function * Demonstrated experience building, rebuilding, stabilizing, or materially improving a Service ...

New

Houston Ballet

Full-time Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

Your Passion. Our Stage. Visit: www.houstonballet.org for more information. * * * For full ... In the Help Desk I role, you'll provide exceptional customer support to staff while providing ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$40K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$40K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

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Showing results 21-40

All JobsIt Help Desk JobsIt Help Desk Jobs in Spring, TX

It Help Desk information

See Spring, TX salary details

$11

$20

$30

How much do it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and using tools like ticketing systems. They offer valuable experience in customer service, technical skills, and understanding IT environments, making them a good starting point for a career in IT.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What are the most commonly searched types of It Help Desk jobs in Spring, TX?

The most popular types of It Help Desk jobs in Spring, TX are:

What are popular job titles related to It Help Desk jobs in Spring, TX?

For It Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Spring, TX look for?

The top searched job categories for It Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for It Help Desk jobs?

Cities near Spring, TX with the most It Help Desk job openings:

It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

Temporary Help Desk Agent

Harris County

Houston, TX • On-site

$17/hr

Full-time, Temporary

Posted 15 days ago

Harris County rating

7.9

Company rating: 7.9 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

418th of 856 rated public administrative organizations

Job description

Position Description Position Overview: Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible for learning and applying all election-related procedures from the Help Desk manual. This role requires strong multitasking skills, including managing phone calls, entering information accurately, and referencing materials in real time, as well as maintaining punctuality and reliability for scheduled shifts.

Duties and Responsibilities: Help Desk Agents are responsible for: Learning all election content outlined in the Help Desk manual. Providing excellent customer service to the election workers of Harris County. Helping other election departments as needed (projects/ Front desk backup).

Must be able to multitask (speak on phone, type on computer, read from manual). Arriving on time for shift. Knows when to ask for support and or clarity.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Must meet all eligibility requirements to register to vote in the State of Texas. Experience: High School Diploma or GED equivalent from an accredited educational institution. Two (2) plus year of customer service experience

Knowledge, Skills, and Abilities: Must be able to work under stress and able to work without direct supervision. Knowledgeable of the general operations of an election and the Harris County website. Be professional and have good interpersonal skills.

Computer literate, proficient in Microsoft Office suite, and be willing to learn new computer programs and applications. Must have the ability to prioritize tasks and possess excellent communication skills. Understands and can explain the ePollBook application and the voting process.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences Bilingual preferred. General Information Position Type and Typical Hours of Work: Temp Full-time | Position End Date: 12/18/2026 Monday - Friday | 8:00 A.m. to 4:30 P.M

Overtime hours as required to include extended hours and weekends during election periods. This job is primarily a sedentary role, walking and standing are required only occasionally. Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Salary: $17.00 Hourly Location: Harris County Elections 15600 Morales Rd. Houston, TX 77032 Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

What Harris County employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris County

Sourced by ZipRecruiter

Harris County is the third largest county in the United States with more than 4.7 million residents. There are four precincts in Harris County. The four elected commissioners, along with an elected county judge, serve as members of the Harris County Commissioners Court, the administrative head of the county's government.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

2000

Social media

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