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It Help Desk Jobs in Spring, TX (NOW HIRING)

Pomeroy

Help Desk Technician

The Woodlands, TX

$18.25 - $24.75/hr

Other direction from Service desk to support IT and end user support Requirements: * 3+ years Service Desk Support Experience * Hardware, Software, and OS troubleshooting * Windows 10 support ...

New

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

  • Retirement

  • PTO

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

Cornerstone Capital Bank

Empower Help Desk

Houston, TX · On-site

$19 - $25.75/hr

The Empower Help Desk is responsible for assisting end users on a day-to-day basis with Empower ... For further information, please review the Know Your Rights notice from the Department of Labor.

HR Green

Service Desk Administrator I (IT)

Houston, TX · On-site

$50K - $87K/yr

... IT support requests -- by phone, email, and remote tools -- helping employees get unstuck fast ... desk or IT support role * Working knowledge of Windows 11 and Microsoft 365 applications

PSA BDP

IT Service Desk Admin

Houston, TX · On-site

  • Retirement

Job Title IT Service Desk Admin Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type Permanent ...

Houston Ballet

Full-time Help Desk Technician

Houston, TX

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your Passion. Our Stage. Visit: www.houstonballet.org for more information. * * * For full ... In the Help Desk I role, you'll provide exceptional customer support to staff while providing ...

US Physical Therapy

Help Desk Technician I

Houston, TX

  • Medical

  • Dental

  • Retirement

  • PTO

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

US Physical Therapy

Help Desk Technician I

Houston, TX · On-site

$44K - $46K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

US Physical Therapy

Help Desk Technician I

Houston, TX

$44K - $46K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... as a Help Desk Technician . You will demonstrate flexibility to accommodate varied shifts and ... Know commonly used concepts, practices, and procedures typical within the information systems ...

THE JAY GROUP INC

Help Desk Technician - Houston, Texas

Houston, TX

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage Help Desk tickets in a timely manner. * Perform troubleshooting using different diagnostic ... Diagnose technology problems as it relates to business processes. * When needed assist Network ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document procedures, configurations, and resolutions in the IT knowledge base REQUIRED QUALIFICATIONS * 2+ years of experience in an IT Service Desk, help desk, or desktop support role * Hands-on ...

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Showing results 21-40

All JobsIt Help Desk JobsIt Help Desk Jobs in Spring, TX

It Help Desk information

See Spring, TX salary details

$11

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How much do it help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is an IT Help Desk a good career?

An IT Help Desk role is a solid entry-level position in the technology field, offering opportunities to develop technical skills, customer service experience, and certifications like CompTIA A+. It can lead to advanced roles such as network administrator or IT manager, making it a viable career path for those interested in technology support and troubleshooting.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and resolving technical problems, often using ticketing systems and remote tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What skills are needed for an IT Help Desk?

An IT Help Desk technician needs strong technical skills in troubleshooting hardware, software, and network issues, along with good communication and customer service abilities. Knowledge of operating systems, common software applications, and remote support tools is essential, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of It Help Desk jobs in Spring, TX?

The most popular types of It Help Desk jobs in Spring, TX are:

What are popular job titles related to It Help Desk jobs in Spring, TX?

For It Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Spring, TX look for?

The top searched job categories for It Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for It Help Desk jobs?

Cities near Spring, TX with the most It Help Desk job openings:

It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

IT Support Analyst- 3578759

AMS Staffing, Inc.

Houston, TX • Hybrid

$55K - $65K/yr

Full-time

Re-posted 4 days ago

Job description

Job Title: IT Support Analyst

Location: Houston-77056

Salary/Payrate: $55K-$65K annually and AWESOME benefits!!!

Work Environment: Hybrid (4 days in office/1 remote)

Term: Permanent

Bachelor’s degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets hired

 


JOB DESCRIPTION

 

 

Job Summary: IT Support Analyst – Houston, TX

Our client, a well-regarded law firm in Houston, is seeking a full-time, in-office IT Support Analyst to join their Information Technology Services team. This entry-level role reports to the Director of IT and is ideal for professionals with 3 years of IT support experience, preferably within the legal industry.



Key Responsibilities:

  • Provide Tier 1 help desk support via ticketing system
  • Troubleshoot software, hardware, and networking issues for both onsite and remote users
  • Assist with user onboarding and offboarding
  • Maintain IT inventory and manage equipment check-in/out
  • Support anti-virus software, patch management, and network troubleshooting
  • Help maintain the help desk portal and document internal how-tos
  • Set up and support conference room tech and user phone/headset systems



Required Skills:

  • Proficiency in Microsoft Windows 11, Office Suite, and Active Directory
  • Basic networking knowledge (TCP/IP, DHCP, DNS)
  • Understanding of Group Policies, file and print services, and event log analysis
  • Experience with Microsoft Teams, Teams Telephony, and Ivanti systems
  • Strong organizational, communication, and customer service skills



Physical Requirements:

  • Must be able to lift up to 30 pounds



Education:

  • Minimum high school diploma or equivalent