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It Help Desk Internship Jobs in Spring, TX (NOW HIRING)

DBR Inc

IT Help Desk Analyst

Houston, TX · On-site

HIRING AN IT HELP DESK ANALYST I IN HOUSTON ACCOUNTABILITY The Help Desk Analyst I is responsible for providing both remote and deskside technical support to users in an efficient and accurate manner.

DBR Inc

IT Help Desk Analyst

Houston, TX

HIRING AN IT HELP DESK ANALYST I IN HOUSTON ACCOUNTABILITY The Help Desk Analyst I is responsible for providing both remote and deskside technical support to users in an efficient and accurate manner.

New

Siepe

IT Help Desk Tier 1

Houston, TX

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams ...

New

Siepe

IT Help Desk Tier 1

Houston, TX · On-site

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams ...

Siepe

IT Help Desk Tier 1

Houston, TX

We don't just serve the industry - we help modernize it! Siepe is profitable, privately held, and ... Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams ...

Star Pipe Products

Be Seen First

IT Help Desk Support Tier 1

Houston, TX · On-site

$45K/yr

Receives and accurately records IT support requests in a ticketing system. Quickly identifies tickets that need escalation and routes escalated tickets to the appropriate technician. Updates the ...

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

Update tickets on a daily basis and communicate with the clients regarding resolution. * Assist L1 associates. * Assist other departments includes IT Help Desk and auditing ICS IT software. ...

RAE Security

Help Desk Technician/Dispatcher

Houston, TX · On-site

$19 - $25.75/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... Collaborate with other members of the IT team to identify and implement improvements to our support ...

Kforce Technology Staffing

Help Desk Lead

Houston, TX · On-site

Kforce has a client in Houston, TX that is seeking a Helpdesk Lead to oversee daily IT Helpdesk operations and ensure timely, high-quality technical support for employees, contractors, and field ...

New

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

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All JobsIt Help Desk JobsIt Help Desk Internship JobsIt Help Desk Internship Jobs in Spring, TX

It Help Desk Internship information

See Spring, TX salary details

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How much do it help desk internship jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for it help desk internship in Spring, TX is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.12 per hour, depending on experience, location, and employer.

What is an IT help desk internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are some common challenges IT help desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What are the key skills and qualifications needed to thrive as an IT help desk intern?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

What are the most commonly searched types of It Help Desk jobs in Spring, TX?

The most popular types of It Help Desk jobs in Spring, TX are:

What job categories do people searching It Help Desk Internship jobs in Spring, TX look for?

The top searched job categories for It Help Desk Internship jobs in Spring, TX are:

What cities near Spring, TX are hiring for It Help Desk Internship jobs?

Cities near Spring, TX with the most It Help Desk Internship job openings:

It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $32,272 per year, or $15.5 per hour.

IT Help Desk Analyst

DBR Inc

Houston, TX • On-site

Full-time

Posted 4 days ago

Job description

HIRING AN IT HELP DESK ANALYST I IN HOUSTON
ACCOUNTABILITY
The Help Desk Analyst I is responsible for providing both remote and deskside technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desk's objective is to quickly identify a customer's issue and resolve basic desktop issues with that user.
ESSENTIAL CHARACTERISTICS
  • Maintain a satisfactory relationship with the members of the firm, the firm's clients and all Partners.
  • Maintain a mature, thoughtful, professional and pleasant manner at all times.

ESSENTIAL FUNCTIONS
  • Provide first level contact, determine and evaluate user needs thoroughly and convey resolutions to user issues.
  • Properly escalate unresolved trouble issues to the next level of support.
  • Track, route and redirect problems to correct resources.
  • Update and follow-up on trouble issues in a timely manner.
  • Walk employees through problem solving process and/or provide help.
  • Follow up with users, provide feedback and see problems through to resolution.
  • Advise and assist users of computer hardware and software changes and/or plans; recommend procedure modifications or improvements.
  • Perform computer support/maintenance to include but not limited to setup computers for new employees, install software & updates, and troubleshoot and repair computer problems.
  • Assist in the development of manuals and other training aids as needed.
  • Consistently review and suggest revising processes and procedures based on changing technology to the Houston main office.
  • Ensure proper recording, documentation, and closure of all trouble issues; assist in maintaining all firm-wide IT inventory; assist in maintaining setup procedures documentation for the I.T. Department.
  • Work thoroughly and maintain communications with the headquarters Houston main office IT department.
  • Be involved in any corporate moves, expansions, renovations, or relocations as they relate to technology and information services.
  • Orientate all new branch office employees on computers, software, and or office standards.
  • Troubleshoot on an as needed basis: copiers, printers, fax machines, phones, plotter, and video conferencing equipment.
  • Travel to main office and all branch offices, possibly frequently, to provide onsite support and problem solving.
  • Maintain confidential information and effectively interact with various levels.
  • Maintains flexibility and be able to work overtime as needed.
  • Attend in-house trainings and department meetings as needed.
  • Perform additional assignments as requested/needed.

EDUCATION AND EXPERIENCE
  • High School Diploma/GED

KNOWLEDGE, SKILLS, AND ABILITIES
  • Familiarity with basic networking concepts.
  • Working knowledge of user administration and bug fixing in a client server environment.
  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications.
  • Troubleshooting and problem-solving.
  • Ability to explain technical information clearly.
  • Ability to prioritize and multitask efficiently.
  • Ability to learn new software and hardware.
  • Ability to perform diagnostic tests.
  • Ability to create case notes and error logs.
  • Ability to identify potential process improvements.
  • Familiar with using Microsoft Office Suite (e.g., Outlook, Excel, Word) or related software.
  • Familiar with using office equipment (e.g., computer, copier, etc.).
  • Professional telephone, verbal and written communication skills.
  • Able to work well under pressure and in a fast-paced environment.
  • Strong organizational and customer service skills.
  • Able to prioritize workload, perform under time constrains and multi-task.

WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Physical Requirements
While performing the duties of this position, the employee is regularly required to:
  • Talk/Hear: The person in this position frequently communicates with clients and team members regarding project information. Must be able to exchange accurate information in these situations.
  • Use hands/fingers to handle or feel objects, tools or controls: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • Stand or Sit: Must be able to remain in a stationary position 50% of the time.
  • Move: The person in this position needs to occasionally move about inside the office to access office machinery, project information, etc.
  • See/ Visual Acuity: Must have close vision, distance vision and the ability to focus to perform an activity, such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading at distances close to the eyes.
  • Must be able to lift to 50 pounds at times.

Working Conditions
Subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes. The worker is not substantially exposed to adverse environmental conditions (such as in a typical office environment.) The noise level in the work environment is usually low to moderate.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.

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