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It Help Desk Internship Jobs in Spring, TX (NOW HIRING)

TransCore

IT Help Desk Specialist

Houston, TX

TransCore (TRN), a subsidiary of ST Engineering, is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas. Summary: These positions provide exceptional phone and email ...

TransCore

IT Help Desk Specialist

Houston, TX · On-site

TransCore is a subsidiary of ST Engineering seeking three full-time IT Help Desk Specialists to join their team in Houston, Texas. The role involves providing exceptional phone and email support for ...

TransCore

IT Help Desk Specialist

Houston, TX · On-site

TransCore (TRN), a subsidiary of ST Engineering, is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas. Summary: These positions provide exceptional phone and email ...

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

Update tickets on a daily basis and communicate with the clients regarding resolution. * Assist L1 associates. * Assist other departments includes IT Help Desk and auditing ICS IT software. ...

Dexter Technologies, Inc.

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Service Desk Analyst (5 days onsite)

Houston, TX · On-site

$50K - $60K/yr

... to IT project initiatives as a dedicated team member. · Help maintain, monitor, and upgrade ... IT Help Desk or Service Desk role Company Description Dexter Technologies Inc., is a leading ...

Dexter Technologies, Inc.

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Service Desk Analyst (5 days onsite)

Houston, TX · On-site

$50K - $60K/yr

... to IT project initiatives as a dedicated team member. · Help maintain, monitor, and upgrade ... IT Help Desk or Service Desk role Company Description Dexter Technologies Inc., is a leading ...

Chemicals Incorporated

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Help Desk Technician

Baytown, TX · On-site

$23 - $30/hr

Help Desk Technician I Location: Baytown, TX Position Summary The Help Desk Technician I provides ... Hardware, Facilities-Adjacent IT & Asset Support · Configure, deploy, troubleshoot, and maintain ...

RAE Security

Help Desk Technician/Dispatcher

Houston, TX · On-site

$19 - $25.75/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... Collaborate with other members of the IT team to identify and implement improvements to our support ...

INSPYR Solutions

Bilingual Help Desk Technician

Houston, TX · On-site

$19 - $25.75/hr

Document all pertinent end user identification information, including name, department, contact ... As a national expert in delivering flexible technology and talent solutions, we strategically align ...

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All JobsIt Help Desk JobsIt Help Desk Internship JobsIt Help Desk Internship Jobs in Spring, TX

It Help Desk Internship information

See Spring, TX salary details

$8

$15

$22

How much do it help desk internship jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it help desk internship in Spring, TX is $15.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.12 per hour, depending on experience, location, and employer.

What does an IT help desk intern do?

An IT help desk intern assists with troubleshooting and resolving technical issues for users, often providing support via phone, email, or in person. They may help install hardware and software, document problems, and learn about IT systems and customer service skills in a professional environment.

Is 22 too old for an internship?

The IT Help Desk Internship is typically open to individuals of various ages, including those in their early twenties. Age is generally not a barrier, and employers often value relevant skills, certifications, and a willingness to learn over age for internship positions.

What is an IT Help Desk Internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are some common challenges IT Help Desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

Is 20 an hour good for an intern?

For an IT Help Desk Internship, $20 an hour is above the average entry-level pay, which typically ranges from $12 to $18 per hour. Interns often gain experience with troubleshooting, customer service, and basic technical skills, and pay can vary based on location and company size.

Is AI replacing IT's help desk?

AI is automating certain routine tasks in IT help desk roles, such as troubleshooting common issues and providing basic support. However, IT help desk internships often require human skills like customer service, problem-solving, and technical knowledge, making complete replacement unlikely in the near term.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

What are the most commonly searched types of It Help Desk jobs in Spring, TX? The most popular types of It Help Desk jobs in Spring, TX are:
What cities near Spring, TX are hiring for It Help Desk Internship jobs? Cities near Spring, TX with the most It Help Desk Internship job openings:
It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in Spring, TX as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,272 per year, or $15.5 per hour.
IT Help Desk Specialist

IT Help Desk Specialist

TransCore

Houston, TX

Full-time

Posted 24 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

133rd of 156 rated electronics manufacturers

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas.

 

Summary:  These positions provide exceptional phone and email support to our customers experiencing software or hardware-related issues within our industry-leading products. Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and coordination of field service technicians, research and documentation of identified or reported issues, and professionally written and/or verbal communication with customers (both internal and external).

 

Essential Duties and Responsibilities Other duties may be assigned.

  • Provide technical support regarding our products to our customers experiencing usage or performance-based issues
  • Monitor email and phone communication (both internal and external) in order to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
  • Handle problem recognition, research, isolation, resolution and follow-up for issues that arise, properly document and escalate more complex problems to supervisor or technical staff as needed.
  • Log and track calls and maintain history records and related problem documentation.
  • Attention to detail both in communications and monitoring requirements for production systems.
  • Maintain an exceptional level of service and adhere to contractual customer performance requirement.
  • Collaborate with development, deployment, and field support teams to insure proper issue resolution and customer service.

Requirements and Qualifications: 

  • Typically requires a minimum of 2 to 3 years of helpdesk support, or equivalent.
  • Associate’s degree in computer science or related discipline and/or comparable work experience
  • Strong understanding of help desk support principles including documentation and issue ownership
  • Working knowledge of Windows Operating Systems and Microsoft Office applications
  • Excellent customer service skills with a focus on call control, attention to detail, and methodical troubleshooting
  • Strong analytical skills and reasoning ability to identified solutions to technical issues
  • Ability to effectively communicate technical information to both customers and management in written and verbal form.
  • Ability to independently manage your time and handle multiple tasks.
  • Flexibility to work extra hours as required.

Preferred: 

  • A+ Certified
  • Jira
  • Familiarity with the tolling industry

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