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It Help Desk Intern Jobs in Raleigh, NC (NOW HIRING)

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Aid in day-to-day IT operations, including addressing help tickets, supporting ongoing projects, and managing our infrastructure. * Build and maintain positive relationships with peers, supervisors ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

kgs

Help Desk Technician

Durham, NC

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

Ask IT consulting

Technical Specialist

Raleigh, NC · On-site

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible ... Provide 2nd tier support for the Help Desk and occasionally staff the Help desk (route or resolve ...

NV5

IT Analyst

Cary, NC · On-site

... an IT support or help desk environment Work environment and physical demands of this position The characteristics described below are representative of those encountered while performing the ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications • College or technical school education in an IT-related field, or equivalent hands-on experience • 2-4 years of experience in an IT support or help desk environment Work ...

NV5

IT Analyst

Cary, NC · On-site

Qualifications College or technical school education in an IT-related field, or equivalent hands-on experience 2-4 years of experience in an IT support or help desk environment Work environment and ...

REVCO SOLUTIONS INC

Insurance Team Lead

Durham, NC · On-site

... IT Help Desk Tickets as needed. · Corresponds with and handles clients professionally as needed and directed by management. · Identifies and keep up to date work instructions. · Help to improve ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Raleigh, NC

It Help Desk Intern information

See Raleigh, NC salary details

$9

$16

$25

How much do it help desk intern jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for it help desk intern in Raleigh, NC is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.
What are the most commonly searched types of It Help Desk jobs in Raleigh, NC? The most popular types of It Help Desk jobs in Raleigh, NC are:
What are popular job titles related to It Help Desk Intern jobs in Raleigh, NC? For It Help Desk Intern jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Help Desk Intern jobs in Raleigh, NC look for? The top searched job categories for It Help Desk Intern jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Help Desk Intern jobs? Cities near Raleigh, NC with the most It Help Desk Intern job openings:
It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,252 per year, or $16.9 per hour.

Talent Pool - Future Opportunities at Endurance IT Services

Endurance IT Services

Raleigh, NC • On-site

Full-time, Contractor

Re-posted 10 days ago

Job description


Future Opportunities - Talent Pool
Contract Duration: Contract / Direct Hire / Contract-to-Hire
Location: Richmond, VA
Work Arrangement: Onsite / Hybrid / Remote
About Us
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help organizations stay secure, productive, and resilient. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, along with internal full-time opportunities.
Some opportunities may shift as we work with multiple clients, but our focus remains the same-helping candidates find the right role that aligns with their skills and career goals.
Overview
Are you passionate about technology and eager to make an impact? At Endurance IT Services, we're always looking for talented professionals to join our network. Even if a matching role isn't open today, we invite you to join our Talent Pool for future consideration.
This ensures we can reach out quickly when a position opens that fits your expertise.
Why Join Our Talent Pool?
  • Showcase Your Expertise: Upload your resume and cover letter so our recruiting team can better understand your background, certifications, and accomplishments.
  • Be First in Line: When the right opportunity becomes available, we'll already have your information on hand-speeding up the hiring process and keeping you top of mind.
  • Access a Range of Roles: We support a wide variety of clients across industries, creating ongoing opportunities in IT infrastructure, cybersecurity, cloud, project management, and more.
Typical Roles We Hire For
  • Network Engineers - Design, deploy, and support enterprise network environments.
  • Project Managers - Lead IT initiatives, ensuring milestones, budgets, and deliverables are met.
  • Systems Engineers - Architect and maintain complex IT systems and solutions.
  • Help Desk Technicians - Provide frontline support and exceptional customer service.
  • Systems Administrators - Manage servers, storage, virtualization, and system performance.
  • Additional Roles: Cybersecurity analysts, cloud professionals, consultants, and other IT specialists.
What We're Looking For
  • Innovative Thinkers: Creative problem-solvers who build reliable, secure, and modern solutions.
  • Collaborative Team Players: Professionals who are flexible, accountable, and committed to excellent service.
  • Technical Expertise: Entry-level to senior-level experience across IT, cybersecurity, cloud technologies, project management, and consulting.
How to Apply
  1. Submit Your Resume: Highlight technical skills, certifications, tools, and achievements.
  2. Include a Cover Letter: Share your career goals and why you're interested in opportunities with Endurance IT Services.
  3. Stay Connected: Follow us on LinkedIn and check current openings at:

Apply