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It Help Desk Intern Jobs in Michigan (NOW HIRING)

Sturgis Bank & Trust Co

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ...

STURGIS BANK

IT Intern - Onsite

Sturgis, MI · On-site

$13.75 - $18.50/hr

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This ... as help-desk ticket items. Key Responsibilities: * Assist in the setup, configuration, and ...

FastTek

Help Desk

Detroit, MI · On-site

$19.75 - $26.75/hr

Help Desk #1062285 Position Summary: As a significant member of the Technology Division's Client ... Bachelor's degree in information technology, Business Administration or related discipline.

PRAB, Inc.

IT SUPPORT SPECIALIST

Kalamazoo, MI · On-site

Provide timely technical support to employees through the IT help desk. Troubleshoot and resolve hardware, software, networking, connectivity, printing, and user-access issues. * Install, configure ...

Busch's Inc.

Help Desk Manager

Ann Arbor, MI

Lead daily Help Desk operations, including prioritizing and assigning support requests. * Manage ... Identify cost-effective purchasing options and support IT budget management. Systems ...

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...

TEKsystems

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

This role is responsible for providing efficient, professional, and effective IT support by ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

This role is responsible for providing efficient, professional, and effective IT support by ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...

Edward Rose & Sons

Help Desk Technician

Bloomfield, MI · On-site

$19 - $25.75/hr

The Help Desk Technician gathers information and analyzes customer issues to determine the best way ... Provide training in computer set-up and new or existing technology. * Install, configure, and ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI · On-site

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Our solutions include software development, infrastructure cloud hosting, managed IT services, and ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Our solutions include software development, infrastructure cloud hosting, managed IT services, and ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Michigan

It Help Desk Intern information

See Michigan salary details

$8

$15

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How much do it help desk intern jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it help desk intern in Michigan is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Michigan?

The most popular types of It Help Desk jobs in Michigan are:

What are popular job titles related to It Help Desk Intern jobs in Michigan?

For It Help Desk Intern jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Michigan look for?

The top searched job categories for It Help Desk Intern jobs in Michigan are:

What cities in Michigan are hiring for It Help Desk Intern jobs?

Cities in Michigan with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Michigan as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,608 per year, or $15.2 per hour.

IT Intern - Onsite

Sturgis Bank & Trust Co

Sturgis, MI • On-site

$13.75 - $18.50/hr

Internship

Re-posted 12 days ago

Job description

Description:

Summary:

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team. This internship offers hands-on experience in a professional environment and the opportunity to work on a variety of technology projects. You will gain real-world exposure to troubleshooting, systems administration, and technical support, while assisting with the day-to-day IT operations such as help-desk ticket items.


Key Responsibilities:


  • Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment
  • Support user account management tasks including password resets and access permissions
  • Help monitor and maintain IT systems, including backups, updates, and security protocols
  • Document IT procedures, FAQs, and troubleshooting steps
  • Participate in IT projects, such as system upgrades, software deployments, or network enhancements
  • Stay up to date with IT best practices and emerging technologies
  • Provide support to ticket resolution, including hardware, software, and network troubleshooting
  • Other tasks as assigned.


Supervisory Responsibilities:

None


Requirements:

Qualifications:

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field
  • Basic understanding of computer hardware, operating systems, and networking concepts
  • Familiarity with Windows and/or MacOS environments
  • Strong problem-solving and analytical skills
  • Excellent communication and people skills
  • Ability to work independently and as part of a team
  • Eagerness to learn and take on new challenges



Education and/or Experience:

Preferred experience with Microsoft Office 365, Active Directory, or basic scripting and knowledge of cybersecurity principles. 


Certificates, Licenses, Registrations:

Not applicable


Work Environment:

Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting moderately heavy objects, such as computers and peripherals.