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It Help Desk Associate Jobs in Oregon (NOW HIRING)

360 IT Professionals

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

We are based in Fremont, California that offers complete technology services in IT staffing, Mobile ... Qualifications May require an associate's degree in a related area and at least 3 years of ...

Gold's Gym

Front Desk Associate

OR · On-site

$17.13/hr

The Front Desk Associate is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility In addition to assisting ...

Treeline

Client IT Engineer

Portland, OR · On-site +1

$60K - $75K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

Treeline

Client IT Engineer

Portland, OR · On-site +1

$60K - $75K/yr

This is hands-on client IT engineering, not a remote-only help desk. Candidates must be based in the Portland metro area at the time of hire. Relocation is not supported for this role. What You Will ...

Gold's Gym

Front Desk Associate

Portland, OR · On-site

$17.13/hr

The Front Desk Associate is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility. In addition to assisting ...

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

Job Summary : MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

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All JobsIt Help Desk Associate JobsIt Help Desk Associate Jobs in Oregon

It Help Desk Associate information

See Oregon salary details

$12

$24

$34

How much do it help desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it help desk associate in Oregon is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.98 per hour, depending on experience, location, and employer.

What does an IT Help Desk Associate do?

An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.

What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?

To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.

What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?

IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.

What is the difference between It Help Desk Associate vs Network Support Technician?

AspectIt Help Desk AssociateNetwork Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, user support, troubleshootingNetwork infrastructure, server support, hardware setup
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search & ComparisonYesYes

The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.

Can I get into an IT Help Desk Associate with no experience?

Entry-level IT Help Desk Associate positions often do not require prior experience and focus on customer service skills, basic technical knowledge, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What are the most commonly searched types of It Help Desk jobs in Oregon?

The most popular types of It Help Desk jobs in Oregon are:

What are popular job titles related to It Help Desk Associate jobs in Oregon?

For It Help Desk Associate jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching It Help Desk Associate jobs in Oregon look for?

The top searched job categories for It Help Desk Associate jobs in Oregon are:

What cities in Oregon are hiring for It Help Desk Associate jobs?

Cities in Oregon with the most It Help Desk Associate job openings:

It Help Desk Associate jobs near you
Infographic showing various It Help Desk Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,807 per year, or $24.4 per hour.

Need Help Desk Support II

360 IT Professionals

Salem, OR • On-site

$20 - $27.25/hr

Contractor

Re-posted 8 days ago

Job description

Company Description

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

The primary roles of the IS technicians are:

  1. Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
  2. Build and configure Pc, following agency standards and procedures.
  3. Provide status reports as directed describing work-related activities and accomplishments.
  4. Maintain workstations in accordance with IS standards.
  5. Ensure workstations and their applications are in operational condition.
  6. Troubleshoot workstation hardware and operating system problems.
  7. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.
Qualifications

May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.

Additional Information

If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138

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