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It Generalist Jobs (NOW HIRING)

The right person is a true IT generalist with strong networking fundamentals (Cisco Meraki preferred) and solid Windows/Microsoft infrastructure experience, comfortable owning escalations and jumping ...

Senior Technology Generalist

New York, NY · On-site

$75K - $97K/yr

... IT services, networking, data centers, and other core technology industries. The ideal candidate ... Broad technology generalist coverage experience required, with proven comfort underwriting both ...

IT Analyst

Monroe, WA · On-site

$35 - $42/hr

Robert Half is seeking an experienced IT Generalist to join a growing organization supporting both office and manufacturing operations. You will provide admin level support while assisting with ...

Generalist, IT Support

Wilmer, TX · On-site

$33.66 - $36.06/hr

About the Role The IT Support Generalist is the primary on-site IT resource for the JPMS Distribution Center in Wilmer, TX (DFW area), providing front-line technical support to end users across both ...

New

IT & Security Generalist

New York, NY · On-site

$80K - $105K/yr

IT & Security Generalist - Farsight AI Based in New York, NY (4 days a week onsite) Farsight is a ~40-person SaaS company building workflow automation for investment banks, private equity, hedge ...

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It Generalist information

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$34.5K

$70.2K

$102.5K

How much do it generalist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for it generalist in the United States is $70,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Generalist?

To thrive as an IT Generalist, you need broad knowledge of computer systems, networking, troubleshooting, and common operating systems, often supported by a degree in information technology or related certifications. Familiarity with tools like Active Directory, cloud platforms, help desk ticketing systems, and cybersecurity protocols is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT Generalists manage diverse technical issues and collaborate across departments. These skills and qualities are crucial for efficiently resolving IT challenges and supporting the organization’s overall technology needs.

Which IT generalist job is the highest paid?

The highest-paid IT generalist roles typically include senior systems administrators, IT managers, and IT directors, especially those with specialized skills in cybersecurity, cloud computing, or enterprise infrastructure. These positions often require advanced certifications like CISSP or PMP and experience managing large teams or complex systems, leading to higher compensation levels.

What is the difference between It Generalist vs Network Administrator?

AspectIt GeneralistNetwork Administrator
CredentialsIT certifications (CompTIA A+, Network+), general IT knowledgeNetworking certifications (Cisco CCNA, CompTIA Network+), specialized networking skills
Work EnvironmentVaried tasks across hardware, software, support, and troubleshootingFocus on managing, configuring, and maintaining network infrastructure
Employer & Industry UsageSmall to medium businesses, IT support rolesOrganizations with complex networks, IT departments
Search & Comparison IntentUnderstanding broad IT roles, general IT skillsSpecialized network management, infrastructure focus

While both roles involve IT skills, an It Generalist handles a wide range of IT tasks across hardware, software, and support, making them versatile. In contrast, a Network Administrator specializes in managing network infrastructure, requiring specific networking certifications and expertise. The choice depends on whether you prefer a broad IT role or a specialized focus on networking.

How does an IT Generalist typically collaborate with other departments within an organization?

IT Generalists play a crucial role in bridging technology and business operations. They often work closely with various departments—such as HR, finance, and marketing—to understand their technology needs, troubleshoot issues, and support software or hardware implementation. Regular interaction with end users helps IT Generalists tailor solutions and provide training, ensuring smooth day-to-day operations across the organization. This collaborative approach not only enhances efficiency but also positions the IT Generalist as a valuable resource and trusted partner for multiple teams.

What is an IT Generalist?

An IT Generalist is a professional with broad knowledge across various areas of information technology, including hardware, software, networks, troubleshooting, and user support. Instead of specializing in one specific area, IT Generalists handle a wide range of technical tasks, often serving as the primary IT resource in small or medium-sized organizations. Their responsibilities may include setting up workstations, maintaining servers, managing security protocols, and assisting users with technical issues. This versatility allows them to adapt to different challenges and provide comprehensive IT support.
More about It Generalist jobs
What cities are hiring for It Generalist jobs? Cities with the most It Generalist job openings:
What are the most commonly searched types of It Generalist jobs? The most popular types of It Generalist jobs are:
What states have the most It Generalist jobs? States with the most job openings for It Generalist jobs include:
Infographic showing various It Generalist job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $70,199 per year, or $33.7 per hour.

IT Generalist - Field Technician

Otterbein SeniorLife

Lebanon, OH

Full-time

Re-posted 26 days ago


Otterbein SeniorLife rating

6.6

Company rating: 6.6 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

73rd of 239 rated social care providers


Job description

**Now Offering DailyPay**

Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist/Field Technician. This position is located at Otterbein SeniorLife in Lebanon, OH. The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site. The position will do frequent travel to all Otterbein sites.

At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.

Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.

Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.

Responsibilities:

  • Support Center – respond to calls, emails & tickets to resolve end user issues through remote or hands-on support
  • Repair, rebuild, prepare & deploy new equipment as needed, including end user equipment such as computers & phones, as well as enterprise equipment such as firewalls, switches, access points & UPS units
  • Resolve dial tone & other phone system issues
  • Documentation – Inventory, Support Center, Hardware, Software
  • Support organization-wide Hikvision Camera System
  • Support organization-wide server-based Nurse & Emergency Call Systems
  • Collaborate with others to assess, design, implement, troubleshoot, monitor & improve the organization's network & technology as the organization grows

Qualifications:

  • Minimum 2 years' experience supporting the I/T needs for multiple locations
  • Customer 1st Mentality
  • Proficient with MS Office Suite of products, including Microsoft 365
  • Knowledge & working experience with Active Directory
  • Knowledge & working experience with Microsoft Windows O/S
  • Knowledge of network cabling
  • Cisco VoIP experience
  • Organized and Detail Oriented
  • A+ certification (additional I/T related certification is a plus)
  • BS degree with an I/T or business related major or equivalent work experience
  • Experience with Office365, working in a hybrid environment
  • Must be able to lift up to 75 lbs, climb ladders & maneuver in cramped IT closets
  • Strong written, verbal & interpersonal communications skills as well as an ability to work well independently & in a team environment.
  • Must have reliable transportation and be willing to travel (locally or regionally)

BENEFITS*

Health & Wellness

  • Medical Insurance with free virtual doctor visits
  • Vision & Dental Insurance
  • Pet Insurance
  • Life Insurance
  • Employee Assistance Program (EAP) for personal and professional support

Financial Security

  • 401(k) Retirement Savings Plan with company match
  • Paid Time Off (PTO) that accrues immediately from day one
  • Paid Holidays for a healthy work-life balance
  • Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
  • Tuition Reimbursement up to $5,250 per year for ANY field of study
  • Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
  • Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
  • Legal & Identity Theft Protection

Growth & Development

  • University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
  • Multiple Partner Discounts available for various products and services through Access Perks
  • Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as an IT Generalist/Field Technician at Otterbein!


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About Otterbein SeniorLife

Sourced by ZipRecruiter

Otterbein SeniorLife is a health and human services industry institution based in Lebanon, OH, US. Established in 1912, the organization has a century-old heritage of providing senior-focused services. Otterbein SeniorLife offers a full spectrum of health and human services including continuing care retirement communities and home health and hospice services. Upholding the values of inclusiveness, quality, innovation, and stewardship, the organization is widely recognized as a faith-based, non-profit ministry. Their mission is to enhance the quality of life and holistic growth of older persons.

Industry

Nursing and residential care facilities

Company size

1,001 - 5,000 Employees

Headquarters location

Lebanon, OH, US

Year founded

1912