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It Generalist Jobs (NOW HIRING)

Patriot Talent Solutions

IT Engineer

Knoxville, TN · On-site

The right person is a true IT generalist with strong networking fundamentals (Cisco Meraki preferred) and solid Windows/Microsoft infrastructure experience, comfortable owning escalations and jumping ...

Lucyrx

IT Generalist Intern

Bethesda, MD · On-site

$20/hr

Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field * Genuine interest in technology, software, and how ...

SMX

IT Support Generalist

Aiea, HI · On-site

SMX is seeking a knowledgeable and motivated IT Support Generalist to directly support Space Force-INDOPACIFIC (SFI) onsite at the Aiea, Hawaii location and/or SFI HQ at Pearl Harbor-Hickam. This ...

SMX

IT Support Generalist

Aiea, HI · On-site

$90K - $99K/yr

SMX is seeking a knowledgeable and motivated IT Support Generalist to directly support Space Force-INDOPACIFIC (SFI) onsite at the Aiea, Hawaii location and/or SFI HQ at Pearl Harbor-Hickam. This ...

Naughty Dog

IT Hardware Generalist

Santa Monica, CA · On-site

They are seeking an IT Hardware Generalist to support their infrastructure and development team, acting as the main point of contact for hardware support for local and remote users. Responsibilities ...

Mondo

IT Operations Engineer

Somerville, MA · Hybrid

$45 - $55/hr

This role blends systems administration, advanced technical support, automation, AI, and systems integration, making it ideal for an IT generalist who thrives in fast-paced environments. Day-to-Day ...

New

Mondo

IT Operations Engineer

Somerville, MA · On-site

$45 - $55/hr

This role blends systems administration, advanced technical support, automation, AI, and systems integration, making it ideal for an IT generalist who thrives in fast-paced environments. Day-to-Day ...

New

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All JobsIt Generalist Jobs

It Generalist information

See salary details

$34.5K

$70.2K

$102.5K

How much do it generalist jobs pay per year?

As of Jul 17, 2026, the average yearly pay for it generalist in the United States is $70,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the highest paid IT job?

The highest paid IT jobs are often executive roles such as Chief Information Officer (CIO) or Chief Technology Officer (CTO), with senior cybersecurity executives and cloud architects also earning high salaries. These roles typically require extensive experience, advanced certifications, and leadership skills, and they oversee strategic technology planning and security.

What hot tech job pays $775 000?

In the tech industry, highly specialized roles such as senior software engineers, cloud architects, or data science directors can reach annual compensation of around $775,000, especially in large companies or with significant stock options and bonuses. These positions typically require advanced skills, certifications, and extensive experience in areas like cloud computing, AI, or cybersecurity.

What are the key skills and qualifications needed to thrive as an IT Generalist, and why are they important?

To thrive as an IT Generalist, you need broad knowledge of computer systems, networking, troubleshooting, and common operating systems, often supported by a degree in information technology or related certifications. Familiarity with tools like Active Directory, cloud platforms, help desk ticketing systems, and cybersecurity protocols is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT Generalists manage diverse technical issues and collaborate across departments. These skills and qualities are crucial for efficiently resolving IT challenges and supporting the organization’s overall technology needs.

What is the difference between It Generalist vs Network Administrator?

AspectIt GeneralistNetwork Administrator
CredentialsIT certifications (CompTIA A+, Network+), general IT knowledgeNetworking certifications (Cisco CCNA, CompTIA Network+), specialized networking skills
Work EnvironmentVaried tasks across hardware, software, support, and troubleshootingFocus on managing, configuring, and maintaining network infrastructure
Employer & Industry UsageSmall to medium businesses, IT support rolesOrganizations with complex networks, IT departments
Search & Comparison IntentUnderstanding broad IT roles, general IT skillsSpecialized network management, infrastructure focus

While both roles involve IT skills, an It Generalist handles a wide range of IT tasks across hardware, software, and support, making them versatile. In contrast, a Network Administrator specializes in managing network infrastructure, requiring specific networking certifications and expertise. The choice depends on whether you prefer a broad IT role or a specialized focus on networking.

Which 3 jobs will survive AI?

IT Generalists are likely to continue to find roles in cybersecurity, network management, and systems administration, as these areas require complex problem-solving, human oversight, and adaptability that AI cannot fully replicate. Skills in troubleshooting, understanding infrastructure, and managing IT environments will remain valuable even as automation advances. Continuous learning and certifications in relevant tools can help IT professionals stay relevant in evolving tech landscapes.

How does an IT Generalist typically collaborate with other departments within an organization?

IT Generalists play a crucial role in bridging technology and business operations. They often work closely with various departments—such as HR, finance, and marketing—to understand their technology needs, troubleshoot issues, and support software or hardware implementation. Regular interaction with end users helps IT Generalists tailor solutions and provide training, ensuring smooth day-to-day operations across the organization. This collaborative approach not only enhances efficiency but also positions the IT Generalist as a valuable resource and trusted partner for multiple teams.

What does an IT generalist do?

An IT generalist is responsible for managing a wide range of technology tasks within an organization, including troubleshooting hardware and software issues, maintaining network systems, and supporting end-users. They often possess skills in areas such as system administration, cybersecurity, and technical support, and may hold certifications like CompTIA A+ or Network+ to validate their expertise.

What is an IT Generalist?

An IT Generalist is a professional with broad knowledge across various areas of information technology, including hardware, software, networks, troubleshooting, and user support. Instead of specializing in one specific area, IT Generalists handle a wide range of technical tasks, often serving as the primary IT resource in small or medium-sized organizations. Their responsibilities may include setting up workstations, maintaining servers, managing security protocols, and assisting users with technical issues. This versatility allows them to adapt to different challenges and provide comprehensive IT support.
More about It Generalist jobs
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It Generalist jobs near you
Infographic showing various It Generalist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 9% Part Time, 1% Temporary, 1% Contract, and 4% Summer. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $70,199 per year, or $33.7 per hour.
Information Systems Administrator/IT Generalist

Information Systems Administrator/IT Generalist

Zwilling JA Henckels LLC

Pleasantville, NY • On-site

$110K - $145K/yr

Full-time

Posted 15 days ago

Job description

ZwillingInformation Systems Administrator/IT Generalist

Alternate Titles: IT Generalist

Location: United States (In Office 3 days per week)

Department: Information Technology

Reports To: IT Director (Head of IT)

Employment Type: Full-Time

Position Summary:

The Information Systems Administrator is a highly experienced individual contributor responsible for supporting, enhancing, and maintaining a wide range of enterprise applications, infrastructure systems, and operational technologies. This role works collaboratively across SAP application support, Infrastructure (Server, Network, Security), Desktop Support, Store Support, and Field/Remote Support teams to provide advanced technical expertise, resolve complex issues, and ensure continuity of mission‑critical systems.


This role plays a unique and highly valuable part within the IT organization, leveraging deep institutional knowledge, cross‑functional experience, and historical understanding of systems and processes. Although it carries no direct managerial responsibility, the Information Systems Administrator provides guidance, subject‑matter leadership, and operational continuity across multiple technology domains.

Key Responsibilities

Strategic and Operational Support

  • Supports and assists the IT Director in the providing operational oversight and strategic execution when needed.
  • Assist in planning, implementation, administration, coordination, and communication related to IT initiatives across applications, infrastructure, and support teams.
  • May lead select high impact meetings, project reviews, or operational discussions when requested.


Cross‑Functional Technical Support & Collaboration

  • Partner closely with SAP functional and technical teams to support integrations, data flows, and business processes—especially within eWM, ShipERP, Paccurate, and related logistics solutions.
  • Work with Infrastructure teams (Server, Network, Security, Virtualization) to resolve escalated issues, support system stability, and contribute to technology planning.
  • Coordinate with Desktop Support, Store Support, and Field IT teams to ensure reliable operations across office, warehouse, and retail environments.

Application Support & Specialized Systems Ownership

Provide advanced support, troubleshooting, configuration, and coordination for a wide portfolio of systems not explicitly owned by other IT functions, including:

  • Automation & Workflow: PowerAutomate, RVI
  • Labeling & Documentation: label systems, packaging slip generation, print workflows
  • Telephony & Communication: 8x8, PTLS
  • Warehouse & Logistics Technology: Kardex system, conveyor systems, eSecure integrations
  • Retail & POS Systems: MyPOS, Store Support tools, DC1
  • Physical & Access Security Systems: Brivo, TotalConnect, QVR
  • Storage, Backup & Surveillance: QNAP (VM backups, surveillance platform)
  • RFID & Printing: Zebra printers (including RFID workflows)
  • Cloud Productivity: Dropbox and related integrations
  • Legacy Technologies: Maintenance and operational support for DCI AS/400 applications

Infrastructure & Operational Support

  • Provide advanced troubleshooting across servers, networking, security tools, mobile devices, and IoT platforms.
  • Assist in monitoring, maintaining, and improving both on‑premises and cloud‑based environments.
  • Participate in incident response and root‑cause analysis for complex, cross‑system failures.
  • Maintain documentation, system configurations, runbooks, and knowledge bases.

Subject-Matter Leadership

  • Serve as a technical escalation point for multi‑team issues requiring broad system knowledge.
  • Advise the IT Director and other technology leaders on risks, opportunities, dependencies, and best practices.

Project Support & Execution

  • Contribute to the planning, execution, and deployment of IT projects across applications and infrastructure.
  • Serve as the technology expert for cross‑functional initiatives involving SAP, warehouse automation, POS upgrades, workflow automation, and new system integrations.
  • Manage small to medium‑sized technology enhancements independently, including requirements gathering, testing, and coordinating with internal teams/vendors.

Qualifications

Required

  • Bachelor’s degree in Computer Science, Information Systems or related field, equivalent technical certification.
  • 7+ years of broad IT experience across applications, infrastructure, and support operations.
  • Working knowledge of SAP environments, particularly eWM, SD/LE, ShipERP, Paccurate, or related areas.
  • Strong understanding of enterprise IT operations: servers, networking, virtualization, security, end‑user support, and retail technologies.
  • Experience supporting multiple specialized or custom applications and operational systems.
  • Demonstrated ability to troubleshoot and resolve complex cross‑domain issues independently.
  • Strong communication, coordination, and customer‑service skills.
  • Ability to work effectively with both technical and non‑technical stakeholders.

Preferred

  • Experience working in distribution, warehouse, retail, or manufacturing environments.
  • Prior IT management/leadership experience strongly preferred.
  • Experience serving in a team lead role for the work group and/or as a specialist on complex technical and business matters
  • Familiarity with AS/400 systems and legacy application maintenance.
  • Experience supporting IoT, automation equipment, or warehouse robotics.
  • Background in PowerAutomate or other low‑code automation platforms.
  • Understanding of SAP integration tools, APIs, EDI, or middleware.


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