IT Generalist
Rapid City, SD · Remote
Summary The IT Generalist provides multi‑tier technical support (Tier 1-3) and administers key enterprise applications to ensure reliable operations across the university's technology ecosystem.
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Rapid City, SD · Remote
Summary The IT Generalist provides multi‑tier technical support (Tier 1-3) and administers key enterprise applications to ensure reliable operations across the university's technology ecosystem.
Quick apply
Rapid City, SD · Remote
Summary The IT Generalist provides multi‑tier technical support (Tier 1-3) and administers key enterprise applications to ensure reliable operations across the university's technology ecosystem.
Rapid City, SD · Remote
Summary The IT Generalist provides multitier technical support (Tier13) and administers key enterprise applications to ensure reliable operations across the universitys technology ecosystem. This ...
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Rapid City, SD · Remote
Summary The IT Generalist provides multitier technical support (Tier13) and administers key enterprise applications to ensure reliable operations across the universitys technology ecosystem. This ...
Atlanta, GA · Remote
$94K - $112K/yr
Remote IT Project Manager needs 5-7 years of project management experience Remote IT Project Manager requires: * Experience with distribution intelligence platforms such as SalesPage, Broadridge ...
Atlanta, GA · Remote
$94K - $112K/yr
Remote IT Project Manager needs 5-7 years of project management experience Remote IT Project Manager requires: * Experience with distribution intelligence platforms such as SalesPage, Broadridge ...
Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...
Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...
Charlotte, NC · Remote
$40 - $65/hr
Remote IT Project Manager Location: Remote (USA Only) Pay: $40 - $65 per hour Why Join Everglade Works? We don't just offer jobs we offer careers with growth, flexibility, and incredible benefits
Charlotte, NC · Remote
$40 - $65/hr
Remote IT Project Manager Location: Remote (USA Only) Pay: $40 - $65 per hour Why Join Everglade Works? We don't just offer jobs we offer careers with growth, flexibility, and incredible benefits
20four7VA is seeking an offshore independent contractor for a remote IT Support Specialist role. The candidate will handle Microsoft 365 administration, Exchange Online, DNS and domain management ...
20four7VA is seeking an offshore independent contractor for a remote IT Support Specialist role. The candidate will handle Microsoft 365 administration, Exchange Online, DNS and domain management ...
20four7VA is seeking an offshore independent contractor for a remote IT Support Specialist role. The candidate will handle Microsoft 365 administration, Exchange Online, DNS and domain management ...
20four7VA is seeking an offshore independent contractor for a remote IT Support Specialist role. The candidate will handle Microsoft 365 administration, Exchange Online, DNS and domain management ...
Amarillo, TX · Remote
$17.50 - $24/hr
The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...
Amarillo, TX · Remote
$17.50 - $24/hr
The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...
Quantico, VA · Remote
$100K - $119K/yr
SFS is looking for a Remote IT Project Manager to lead and oversee DoD software development programs and projects in support of mission-critical initiatives. This role is responsible for managing ...
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Quantico, VA · Remote
$100K - $119K/yr
SFS is looking for a Remote IT Project Manager to lead and oversee DoD software development programs and projects in support of mission-critical initiatives. This role is responsible for managing ...
This is an all-remote team, and Eastern U.S. time zone is preferred. We do not offer visa ... This expands the availability of our security and IT team * A Security and IT generalist that has ...
This is an all-remote team, and Eastern U.S. time zone is preferred. We do not offer visa ... This expands the availability of our security and IT team * A Security and IT generalist that has ...
Be Seen First
Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...
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Be Seen First
Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...
Jackson, MS · Remote
$85K - $101K/yr
Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...
Jackson, MS · Remote
$85K - $101K/yr
Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...
$55K - $65K/yr
IT Support Specialist WhiteWater Express Car Wash | Full-Time | Remote | $55k-$65K At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a ...
$55K - $65K/yr
IT Support Specialist WhiteWater Express Car Wash | Full-Time | Remote | $55k-$65K At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a ...
Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...
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Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...
Charlotte, NC · On-site +1
$60K/yr
The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...
Charlotte, NC · On-site +1
$60K/yr
The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...
Phoenix, AZ · On-site +1
Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...
Phoenix, AZ · On-site +1
Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...
Description The department of Information Technology Services at West Virginia University is seeking applications for a Remote Information Security Analyst. About the Opportunity Reporting to the ...
Description The department of Information Technology Services at West Virginia University is seeking applications for a Remote Information Security Analyst. About the Opportunity Reporting to the ...
Job Title: Remote IT Consultant - Symphony ILS Migration Location: Remote Work Authorization: US Citizen Work Mode: part time Overview STSI is seeking an experienced IT consultant to support a ...
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Job Title: Remote IT Consultant - Symphony ILS Migration Location: Remote Work Authorization: US Citizen Work Mode: part time Overview STSI is seeking an experienced IT consultant to support a ...
Senior Role: Open Text Full Stack Developer Location: Remote It's a W2 role Skillset: · Open Text Digital Asset Management · Open Text Stream Serve · AWS · Angular · GitLab CI/CD · Go ...
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Senior Role: Open Text Full Stack Developer Location: Remote It's a W2 role Skillset: · Open Text Digital Asset Management · Open Text Stream Serve · AWS · Angular · GitLab CI/CD · Go ...
Baltimore, MD · On-site +1
Open Text Full Stack Developer Location: Remote It's a W2 role Skillset: • Open Text Digital Asset Management • Open Text Stream Serve • AWS • Angular • GitLab CI/CD • Go Programming ...
Baltimore, MD · On-site +1
Open Text Full Stack Developer Location: Remote It's a W2 role Skillset: • Open Text Digital Asset Management • Open Text Stream Serve • AWS • Angular • GitLab CI/CD • Go Programming ...
$34K - $39.8K
4% of jobs
$39.8K - $45.6K
6% of jobs
$45.6K - $51.5K
13% of jobs
$52.2K is the 25th percentile. Wages below this are outliers.
$51.5K - $57.3K
14% of jobs
The median wage is $61.8K / yr.
$57.3K - $63.1K
17% of jobs
$63.1K - $68.9K
15% of jobs
$71.9K is the 75th percentile. Wages above this are outliers.
$68.9K - $74.7K
13% of jobs
$74.7K - $80.5K
8% of jobs
$80.5K - $86.4K
4% of jobs
$86.4K - $92.2K
2% of jobs
$92.2K - $98K
4% of jobs
$34K
$65.8K
$98K
| Aspect | Remote It Generalist | Remote Network Technician |
|---|---|---|
| Required Certifications | CompTIA A+, Network+ (often) | CompTIA Network+, Cisco CCNA (more common) |
| Work Environment | General IT support across hardware, software, and systems | Focus on network infrastructure, troubleshooting, and configuration |
| Employer & Industry Usage | IT support companies, managed service providers, internal IT teams | Network service providers, enterprise IT departments, telecom companies |
The Remote It Generalist typically handles a broad range of IT support tasks, while the Remote Network Technician specializes in network infrastructure. Both roles often require similar certifications, but their focus areas differ, with the generalist covering multiple IT domains and the technician concentrating on networks.

Summary
The IT Generalist provides multi‑tier technical support (Tier 1–3) and administers key enterprise applications to ensure reliable operations across the university’s technology ecosystem. This position delivers daily end‑user support, performs technical troubleshooting, and assists with system configuration, user administration, documentation, and routine maintenance.
The role bridges traditional IT support with application administration to provide redundancy, load‑balancing, and continuity across IT operations, including SIS/CRM, LMS, and other administrative systems, in alignment with the mission and core values of the university.
Minimum Qualifications
Associate degree in Information Technology, Computer Science, or related field; bachelor’s preferred.
Three years of combined experience in IT support, systems administration, or application support (SIS/CRM/LMS or equivalent).
Experience supporting Windows operating systems, Microsoft 365, and general networked computing environments.
Experience configuring or supporting enterprise applications such as SIS, CRM, LMS, or similar systems.
Skills and Attributes
Provide first‑contact troubleshooting for hardware, software, and operating systems.
Escalate complex issues appropriately and serve as Tier 3 support for designated systems.
Configure and maintain workstations, peripherals, standard software, and updates.
Support virtual meeting platforms and telecommunications tools.
Assist with monitoring and resolving system alerts, workstation or server event logs, and performance issues. Perform routine maintenance, backups, and recovery procedures.
Assist with configuration, maintenance, and administration of enterprise applications, including SIS, CRM, LMS, and other academic/business systems.
Manage user accounts, profiles, permissions, and role assignments.
Support system managers and power users by providing technical guidance and issue resolution.
Perform data validation, list maintenance, and process troubleshooting within supported systems.
Document application workflows, procedures, and configuration standards.
Serve as a backup for other team members and participate in cross-training to ensure continuity.
Participate in technology implementation projects, testing, and rollout plans.
Provide training and support to faculty, staff, and students on supported technologies.
Help maintain asset inventories, licensing records, and documentation repositories.
Contribute to continuous improvement in IT processes and service delivery.
Perform other duties as assigned.
Required Work Hours
Forty hours per week, including possible evening or weekend work as needed. Scheduled work hours may change. Overtime may be required or permitted with prior approval.
Reporting and Supervisory Responsibilities
Reports to the VP of Information Systems and IT Operations.
This position has no supervisory responsibilities.
Physical Requirements
Must be able to speak, hear, see, read, write, type, reach, bend, and lift up to 40 pounds.
Travel
Occasional travel, including limited airline travel and overnight stays, may be required.
Classification
Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by the university at any time.
Sourced by ZipRecruiter
Education
201 - 500 Employees
Rapid City, SD, US
1941