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Remote It Generalist Jobs (NOW HIRING)

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

IT Project Manager

Charlotte, NC · Remote

$40 - $65/hr

Remote IT Project Manager Location: Remote (USA Only) Pay: $40 - $65 per hour Why Join Everglade Works? We don't just offer jobs we offer careers with growth, flexibility, and incredible benefits

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...

This is an all-remote team, and Eastern U.S. time zone is preferred. We do not offer visa ... This expands the availability of our security and IT team * A Security and IT generalist that has ...

Be Seen First

We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

Remote IT Project Manager

Jackson, MS · Remote

$85K - $101K/yr

Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

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Remote It Generalist information

See salary details

$34K

$65.8K

$98K

How much do remote it generalist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote it generalist in the United States is $65,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote It Generalist vs Remote Network Technician?

AspectRemote It GeneralistRemote Network Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (more common)
Work EnvironmentGeneral IT support across hardware, software, and systemsFocus on network infrastructure, troubleshooting, and configuration
Employer & Industry UsageIT support companies, managed service providers, internal IT teamsNetwork service providers, enterprise IT departments, telecom companies

The Remote It Generalist typically handles a broad range of IT support tasks, while the Remote Network Technician specializes in network infrastructure. Both roles often require similar certifications, but their focus areas differ, with the generalist covering multiple IT domains and the technician concentrating on networks.

More about Remote It Generalist jobs
What are the most commonly searched types of It Generalist jobs? The most popular types of It Generalist jobs are:
What states have the most Remote It Generalist jobs? States with the most job openings for Remote It Generalist jobs include:
Infographic showing various Remote It Generalist job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $65,839 per year, or $31.7 per hour.

IT Generalist

National American University

Rapid City, SD • Remote

Other

Posted 18 days ago


Job description

Summary

The IT Generalist provides multi‑tier technical support (Tier 1–3) and administers key enterprise applications to ensure reliable operations across the university’s technology ecosystem. This position delivers daily end‑user support, performs technical troubleshooting, and assists with system configuration, user administration, documentation, and routine maintenance.


The role bridges traditional IT support with application administration to provide redundancy, load‑balancing, and continuity across IT operations, including SIS/CRM, LMS, and other administrative systems, in alignment with the mission and core values of the university.


Minimum Qualifications

Associate degree in Information Technology, Computer Science, or related field; bachelor’s preferred.

Three years of combined experience in IT support, systems administration, or application support (SIS/CRM/LMS or equivalent).


Experience supporting Windows operating systems, Microsoft 365, and general networked computing environments.

Experience configuring or supporting enterprise applications such as SIS, CRM, LMS, or similar systems.

Skills and Attributes

  • Technical Support (Tier 1–3)

Provide first‑contact troubleshooting for hardware, software, and operating systems.

Escalate complex issues appropriately and serve as Tier 3 support for designated systems.

Configure and maintain workstations, peripherals, standard software, and updates.

Support virtual meeting platforms and telecommunications tools.

Assist with monitoring and resolving system alerts, workstation or server event logs, and performance issues. Perform routine maintenance, backups, and recovery procedures.

  • Application Administration (SIS/CRM/LMS and Other Systems)

Assist with configuration, maintenance, and administration of enterprise applications, including SIS, CRM, LMS, and other academic/business systems.

Manage user accounts, profiles, permissions, and role assignments.

Support system managers and power users by providing technical guidance and issue resolution.

Perform data validation, list maintenance, and process troubleshooting within supported systems.

Document application workflows, procedures, and configuration standards.

  • Cross-Functional Support & Collaboration

Serve as a backup for other team members and participate in cross-training to ensure continuity.

Participate in technology implementation projects, testing, and rollout plans.

Provide training and support to faculty, staff, and students on supported technologies.

Help maintain asset inventories, licensing records, and documentation repositories.

  • Other Duties

Contribute to continuous improvement in IT processes and service delivery.

Perform other duties as assigned.

Required Work Hours

Forty hours per week, including possible evening or weekend work as needed. Scheduled work hours may change. Overtime may be required or permitted with prior approval.

Reporting and Supervisory Responsibilities

Reports to the VP of Information Systems and IT Operations.

This position has no supervisory responsibilities.

Physical Requirements

Must be able to speak, hear, see, read, write, type, reach, bend, and lift up to 40 pounds.

Travel

Occasional travel, including limited airline travel and overnight stays, may be required.

Classification

  • FLSA: Nonexempt (recommended for mixed support/admin roles at this level)
  • IPEDS: Computer, Engineering, and Science

Note:   This position description does not list every activity, duty, and responsibility of the position and may be altered by the university at any time.