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It Generalist Jobs in Raleigh, NC (NOW HIRING)

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It Generalist information

See Raleigh, NC salary details

$33.5K

$68.2K

$99.6K

How much do it generalist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it generalist in Raleigh, NC is $68,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Generalist?

To thrive as an IT Generalist, you need broad knowledge of computer systems, networking, troubleshooting, and common operating systems, often supported by a degree in information technology or related certifications. Familiarity with tools like Active Directory, cloud platforms, help desk ticketing systems, and cybersecurity protocols is typically required. Strong problem-solving abilities, communication skills, and adaptability help IT Generalists manage diverse technical issues and collaborate across departments. These skills and qualities are crucial for efficiently resolving IT challenges and supporting the organization’s overall technology needs.

Which IT generalist job is the highest paid?

The highest-paid IT generalist roles typically include senior systems administrators, IT managers, and IT directors, especially those with specialized skills in cybersecurity, cloud computing, or enterprise infrastructure. These positions often require advanced certifications like CISSP or PMP and experience managing large teams or complex systems, leading to higher compensation levels.

What is the difference between It Generalist vs Network Administrator?

AspectIt GeneralistNetwork Administrator
CredentialsIT certifications (CompTIA A+, Network+), general IT knowledgeNetworking certifications (Cisco CCNA, CompTIA Network+), specialized networking skills
Work EnvironmentVaried tasks across hardware, software, support, and troubleshootingFocus on managing, configuring, and maintaining network infrastructure
Employer & Industry UsageSmall to medium businesses, IT support rolesOrganizations with complex networks, IT departments
Search & Comparison IntentUnderstanding broad IT roles, general IT skillsSpecialized network management, infrastructure focus

While both roles involve IT skills, an It Generalist handles a wide range of IT tasks across hardware, software, and support, making them versatile. In contrast, a Network Administrator specializes in managing network infrastructure, requiring specific networking certifications and expertise. The choice depends on whether you prefer a broad IT role or a specialized focus on networking.

How does an IT Generalist typically collaborate with other departments within an organization?

IT Generalists play a crucial role in bridging technology and business operations. They often work closely with various departments—such as HR, finance, and marketing—to understand their technology needs, troubleshoot issues, and support software or hardware implementation. Regular interaction with end users helps IT Generalists tailor solutions and provide training, ensuring smooth day-to-day operations across the organization. This collaborative approach not only enhances efficiency but also positions the IT Generalist as a valuable resource and trusted partner for multiple teams.

What is an IT Generalist?

An IT Generalist is a professional with broad knowledge across various areas of information technology, including hardware, software, networks, troubleshooting, and user support. Instead of specializing in one specific area, IT Generalists handle a wide range of technical tasks, often serving as the primary IT resource in small or medium-sized organizations. Their responsibilities may include setting up workstations, maintaining servers, managing security protocols, and assisting users with technical issues. This versatility allows them to adapt to different challenges and provide comprehensive IT support.
What are popular job titles related to It Generalist jobs in Raleigh, NC? For It Generalist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Generalist jobs in Raleigh, NC look for? The top searched job categories for It Generalist jobs in Raleigh, NC are:
It Generalist jobs near you
Infographic showing various It Generalist job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $68,240 per year, or $32.8 per hour.

IT Support Generalist (Full Time)

Agri Supply

Garner, NC • On-site

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Agri Supply is seeking an IT Support Generalist to provide technical support for the organization. The role involves troubleshooting issues with networks, hardware, and software, managing user accounts, and maintaining security solutions.
Responsibilities:
• Provide technical support for the entire organization.
• Leverage analysis techniques to understand and identify the cause of issues with networks, hardware, system configurations, software, and permissions. Apply knowledge to troubleshoot and resolve issues.
• Set up, install, and configure new workstations, user profiles, and accounts.
• Assist in the maintenance and monitoring of server hardware and software, including physical and virtual servers.
• Manage user accounts, passwords, and permissions within Active Directory and Google Workspace.
• Perform routine preventative maintenance on all computer system equipment.
• Performs system support activities including system monitoring, performance tuning, backup/recovery, and system maintenance.
• Analyze data and import logs to resolve issues with integrations between systems.
• Actively participate in upgrades, patches, and other remediation steps to address vulnerabilities in regards to cyber security.
• Respond to and investigate security incidents, ensuring proper documentation and resolution.
• Monitor, and maintain security solutions (e.g.,endpoint protection, vulnerability scanning)
• Troubleshooting technical issues and ensuring the stability of applications.
• Providing technical support and training to end-users.
• Maintaining documentation related to network, application, and integration support and configurations.
• Updates and organizes system inventory and technology assets.
• Set up and support audio/visual needs and video conferences.
• Orders IT supplies to acquire or replenish inventory or fulfill repair requests.
• Any and all other duties assigned by management.
Qualifications:
Required:
• Associate’s degree (A.A.) or its equivalent
• Two or more years of experience in the field or in a related area.
• Strong attention to detail and sound analytical skills
• Advanced experience with personal computers that includes Windows software, spreadsheet capabilities and Internet knowledge.
Preferred:
• Understanding of technology needs in a retail environment
• Familiarity and knowledge of google workspace
• Experience troubleshooting phone systems and call flows
• Experience with system integrations, data transforms, and troubleshooting import failures.
Company:
Agri Supply supplies the parts, tools, and accessories for maintaining farm, tractor, lawn, and garden. Founded in 1962, the company is headquartered in Garner, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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