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It Coordinator Jobs in Puerto Rico (NOW HIRING)

MY WIRELESS

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... ticket coordination. * Support additional diagnostics or remediation steps as directed. * No ...

Socket.dev

IT SPECIALIST

San Juan, PR · On-site

$52 - $72/hr

POSITION SUMMARY The IT Specialist provides responsive, hands‑on technology support across the ... Technology Assets and Vendor Coordination * Maintain accurate hardware, software, license ...

FITS LLC

Project Manager - IT Projects

Gurabo, PR · On-site

$95K - $112K/yr

Proven experience coordinating cross-functional teams, vendors, contractors, and stakeholders ... Work closely with IT, Information Security, Facilities, Operations, and business stakeholders to ...

Jobtailor

IT Project Manager

San Juan, PR · On-site

$90 - $120/hr

Flexible and adaptable regarding learning and understanding new technologies. * Strong written and ... Debugging Coordination * Software Design Processes * Agile Methodologies Soft Skills * Strong ...

JC Automation Corp.

Project Coordinator

Guayama, PR · On-site

$55 - $75/hr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... ABOUT THE ROLE The Project Coordinator will execute multiple defined projects and assignments ...

JC Automation

Project Coordinator

Guayama, PR · On-site

$60 - $90/hr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... ABOUT THE ROLE The Project Coordinator will execute multiple defined projects and assignments ...

JC Automation Corp.

Training Coordinator

Carolina, PR · On-site

$64 - $86/hr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... This role coordinates individual learning plans with site training personnel, performs periodic ...

New

ADP, Inc.

Training Coordinator

Carolina, PR · On-site

$60 - $90/hr

Automation, Control Systems Integration, Information Technology, System Integration and Regulatory ... This role coordinates individual learning plans with site training personnel, performs periodic ...

New

Jones Lang LaSalle IP, Inc.

Service Coordinator

Juncos, PR · On-site

$19.25 - $24.25/hr

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Update workplace systems and databases related to occupancy information * Support workspace audits ...

JLL

Service Coordinator

Juncos, PR · On-site

$19.25 - $24.25/hr

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Update workplace systems and databases related to occupancy information * Support workspace audits ...

Versar Global Solutions

Your primary objective is to ensure the continuous availability of CSL Comalapa' IT systems in a ... Coordinates ASI details and planning as needed. * Maintains system patches, O/S, SQL and ESS/ACAS ...

JC Automation

Automation SME - Project Engineer

Manati, PR · On-site

$90 - $120/hr

Lead the development, planning, and execution of Automation/IT/Network Capital Projects. * Act as the technical project lead for Automation/IT scope, coordinating engineering, quality, validation, IT ...

Kelly Services

EHS Coordinator

Naguabo, PR

At Kelly ® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you ... Click here for more information on benefits and perks that may be available to you as a member of ...

Pinnaql

CQV Sample Management / LIMS Coordinator

Juncos, PR · On-site

$17.75 - $24/hr

Experience with LIMS or comparable laboratory-information systems. * Strong organizational and ... are and technology alongside a purpose-driven, supportive team. Excited to build something ...

New

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It Coordinator information

What is an IT coordinator?

IT Coordinators are professionals responsible for managing and supporting an organization’s information technology systems and infrastructure. They assist with the installation, maintenance, and troubleshooting of hardware and software, and often act as a bridge between technical teams and non-technical staff. Their duties may include coordinating IT projects, ensuring data security, and providing technical support to employees. IT Coordinators help ensure that technology runs smoothly and efficiently within an organization.

What does an IT coordinator do?

An IT coordinator performs numerous administrative, technical, and maintenance duties for an organization or business. Your responsibilities include troubleshooting issues related to computer and network systems, educating end-users on how to use features, connect to networks, and utilize the different functionalities of the system. You also work with database admins to ensure that the network security is robust while still allowing smooth and easy access to users. You are typically on-call to address helpdesk tickets and assign technical staff with the proper expertise to deal with the issues.

What are the key skills and qualifications needed to thrive as an IT coordinator, and why are they important?

To thrive as an IT Coordinator, you need a solid understanding of computer networks, systems administration, and IT project management, usually backed by a degree in information technology or a related field. Familiarity with tools such as Microsoft Active Directory, network monitoring software, and relevant certifications like CompTIA Network+ or Cisco CCNA is highly valuable. Strong organizational skills, effective communication, and problem-solving abilities help in coordinating between technical teams and end-users. These competencies are essential to ensure seamless IT operations, minimize downtime, and support organizational efficiency.

What are some common challenges IT coordinators face when managing multiple projects and support requests simultaneously?

IT Coordinators often juggle multiple projects and urgent support requests, which can make prioritization challenging. Effective time management and clear communication are crucial to ensure that critical issues are addressed promptly without delaying ongoing projects. Additionally, they must coordinate with various departments to understand technical needs, manage expectations, and ensure smooth implementation of IT solutions. Developing strong organizational skills and leveraging project management tools can help IT Coordinators stay on top of their workload and maintain team efficiency.

What is the difference between It Coordinator vs Network Administrator?

AspectIt CoordinatorNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentOffice settings, project management, user supportNetwork infrastructure, server management, troubleshooting
Employer & Industry UsageBusinesses, educational institutions, healthcareIT firms, large corporations, data centers
Common Search & ComparisonYesYes

While both roles involve managing IT systems, an It Coordinator typically oversees multiple IT functions, including user support and project coordination, whereas a Network Administrator focuses specifically on maintaining and troubleshooting network infrastructure. The roles often overlap, but the It Coordinator has a broader scope of responsibilities.

More about It Coordinator jobs

What are the most commonly searched types of It jobs in Puerto Rico?

The most popular types of It jobs in Puerto Rico are:

What job categories do people searching It Coordinator jobs in Puerto Rico look for?

The top searched job categories for It Coordinator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for It Coordinator jobs?

Cities in Puerto Rico with the most It Coordinator job openings:

It Coordinator jobs near you

IT Specialist

MY WIRELESS

Guaynabo, PR • On-site

$12 - $16/hr

Full-time

Re-posted 20 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.

Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred

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