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Remote It Jobs in Puerto Rico (NOW HIRING)

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

Bachelor's degree in information technology, business, healthcare, or a related field; or ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

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Remote It information

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

What are the most commonly searched types of It jobs in Puerto Rico?

The most popular types of It jobs in Puerto Rico are:

What are popular job titles related to Remote It jobs in Puerto Rico?

For Remote It jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote It jobs in Puerto Rico look for?

The top searched job categories for Remote It jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote It jobs?

Cities in Puerto Rico with the most Remote It job openings:

Infographic showing various Remote It job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Senior IT Operations Support Specialist

Weil Group, Inc.

Manati, PR • On-site, Remote

Full-time

Posted 6 days ago


Job description

Job Description:
1. Supports Client's manufacturing facility to ensure that cGMP's related IT Systems are properly maintained in accordance to all Federal, State and Corporate Regulations and therefore, supporting BMS's business goals.
2. Leads the monitoring and execution management of operational critical systems, like Syncade, Rockwell and others, to assure continuous operations of these computerized systems focused on systems users support. This includes configuration or programming and ongoing maintenance.
3. Works with the site's Manufacturing, Engineering and Quality Operations Management in the assessment, recommendation, validation, implementation and administration of the Computerized Systems.
4. Coordinates with Suppliers of hardware/software and services to obtain quotes, ordering parts and repairs.
5. Developments validation documentation of computerized system (such as validation plans, protocols, procedures, etc.), performs site periodic review of computerized systems validation evaluation and coordinates and performs activities as per approved Validation Plans and Protocols.
6. Administrates, maintains and executes change control activities related to Quality Systems.
7. Advises the IT Site Management on the adequacy/completeness of Qualification Protocols for approval.
8. Generates and maintains the related Standard Operating Procedures and perform required system maintenance activities.
9. Adminiters on a day-to-day basis the network/systems environment, such as: (1) Add, delete, modify users; (2) add, delete, modify printers and print jobs; (3) verify, create and restore backups; (4) add/remove PCs on the LAN; (5) security administration including granting of file/directory permissions; (6) performance monitoring (7) Database optimization and analysis.
10. Provides ongoing training to users on procedures, protocols and computer systems.
11. Works with IT Management and the site's Management in the assessment, recommendation, validation, implementation and administration of the Computerized Systems. Leads IT projects with detailed planning and Time and Event scheduling as well as activity tracking to support Client Operations.
12. Provides technical advice on the selection of equipment and system software for data acquisition, archival and other quality related systems.
13. Recommends acceptance of the computer system, as determined from the tests performed on the Protocol and analyzes data in order to determine acceptability.
14. Recommends actions to be taken if the system is not accepted.
15. Generates Final/Validation Report in accordance with actual FDA concepts.
16. Provides assessment, recommendation, implementation, validation, trouble shooting and system administration of computerized systems
17. Generates and/or executes and recommends action(s) to be taken whenever additions, alterations or changes are to take place in computerized systems.
18. Provides technical direction on issues and concerns regarding validation plans and Protocol design, provides guidance in the design of specifications and/or functional requirements for computerized systems of Quality Systems.
19. Installation, configuration, qualification and maintenance of Systems servers including Operating System and Applications.
20. Performs project management functions for the execution, implementation, commissioning of the new quality systems. Coordinates and executes the installation, maintenance, qualification, validation and upgrade of the new and existing quality systems.
21. Leads the validation team in the design, development and execution of validation plans and protocols for the systems in scope.
22. Leads any system related Quality Event Investigation in alignment with corporate directives and Site procedures.
23. Performs process analysis and recommends improvements to existing processes and participates proactively as a team member of implementation projects for new integrated business application and process automation in equipments such as Building Automation System, Delta V, Factory Talk, SCADA Systems and General PLC's, providing consulting advice in the use and management of technology.
MINIMUM REQUIREMENTS
•BS in Science, Computer/Information Technology or Engineering
•Five (5) years of experience in pharmaceutical / manufacturing operations or software development environment
•Five (5) years of combined experience in process automation or laboratory systems, information systems, and computerized systems validation.
•Proven project management skills
•In-depth knowledge of the science and computerized systems involved in the design, installation, commissioning and validation/qualification of computerized systems as applied to pharmaceutical production environment
•Proficient knowledge of computer system development life cycle concepts, change control systems and FDA and EMEA regulatory requirements, including 21 CFR Part 11
•Proven experience issuing and preparing Computerized Functional Requirements and Design Specifications
•Experience with external and internal regulatory audits
•Knowledge of mechanical concepts, electrical controls theory and electronic circuitry
•Broad experience in the design, development and implementation of infrastructure, MES and Quality Systems
•General knowledge in applications such as: Maximo CMMS, TrackWise QMS, DCA DMS, Data Historian and laboratory systems
•Ability to manage and operate computer software packages used for data acquisition systems and PLC programming
•Skilled with Microsoft operating systems and MS Office applications
•Knowledge of Computerized Equipment/Operating Systems: Client Server environment, Windows, Relational Databases: Oracle, SQL, etc.
•Knowledge of SAP/R3 highly desirable
•Excellent communication skills (oral, written and reading) in Spanish and English
•Able to interact effectively with people to establish and maintain excellent working relationships with internal and external customers at all organizational levels and disciplines in such a way to facilitate the assigned work
•Willing to work irregular hours, rotating shifts, weekends and holidays, when necessary
•Self-starter and well organized and ability to keep work pace and/or meet deadlines
•Available to work in the 2nd, 3rd or weekend shifts and willing to work flexible hours, changing shifts (rotational work shifts), nights and weekends as required per business needs based on business needs .
24. Evaluates and closes change control documentation assuring the validated and compliance state of the environments.
*Weil Group is proud to be an Equal Employment Opportunity Employer.*