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Remote It Jobs in Cayey, PR (NOW HIRING)

Deloitte

Epic Denials Manager

San Juan, PR · Remote

Bachelor's degree, preferably in information technology, business, or healthcare related field; or ... Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ...

Deloitte

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

Bachelor's degree in information technology, business, healthcare, or a related field; or ... This is a primarily remote role supporting enterprise Epic support, with minimal travel and ...

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$14

$26

$35

How much do remote it jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote it in Cayey, PR is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $31.35 per hour, depending on experience, location, and employer.

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

Can you work remotely as an IT?

Yes, many IT roles can be performed remotely, especially those involving software development, network support, cybersecurity, and help desk services. Remote work in IT often requires strong communication skills, familiarity with remote collaboration tools, and relevant certifications. However, some positions may require on-site presence for hardware setup or physical maintenance.

What is the best remote IT job to work remotely?

Remote IT jobs such as network administrator, cybersecurity analyst, and systems engineer are highly suitable for remote work due to their reliance on digital tools and remote access. These roles often require technical skills, certifications, and familiarity with remote collaboration platforms, making them well-suited for a remote work environment.
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Infographic showing various Remote It job openings in Cayey, PR as of August 2026, with employment types broken down into 75% Full Time, 7% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,381 per year, or $26.1 per hour.

IT Configuration Management Analyst (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Re-posted 20 days ago

Key responsibilities

  • Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.

  • Monitor discovery health, troubleshoot failed or incomplete discovery patterns, and support reconciliation activities to maintain trusted CI records.

  • Partner with various teams to validate CI attributes, relationships, and lifecycle status, and support compliance and process documentation efforts.

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

32nd of 72 rated aerospace companies

Job description

Date Posted:

2026-08-25

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The IT Configuration Management Analyst is responsible for executing daily operational activities supporting the accuracy, completeness, and reliability of Configuration Management Database (CMDB) data within the ServiceNow platform. This role performs hands-on stewardship activities including discovery monitoring, reconciliation support, CI lifecycle maintenance, data quality remediation, and troubleshooting integration or discovery issues. The analyst operates within an enterprise Configuration Management framework and collaborates with domain teams, discovery engineers, asset management, observability, and service owners to ensure configuration data supports operational stability, incident response, and compliance reporting.

What You Will Do

  • Execute and sustain daily CMDB operational processes to ensure data integrity, accuracy, and reliability within ServiceNow.

  • Monitor discovery health and troubleshoot failed or incomplete discovery patterns across configuration item (CI) classes.

  • Reconcile CMDB data from authoritative sources and remediate data quality issues to maintain trusted CI records.

  • Partner with infrastructure, network, application, security, asset management, and ITSM teams to validate CI attributes, relationships, and lifecycle status.

  • Monitor CMDB dashboards, trust scores, reconciliation rules, and governance metrics to ensure compliance with data stewardship standards.

  • Support onboarding of new data sources by validating integrations, reviewing Identification and Reconciliation Engine (IRE) rules, and ensuring adherence to authoritative source principles.

  • Conduct impact analysis, relationship validation, and class modeling to align CMDB structure with CSDM standards and enterprise architecture frameworks.

  • Document process updates, support continuous improvement initiatives, and maintain audit-ready evidence for compliance requirements including NIST, CMMC, and SOX.

  • Ensure the CMDB remains a trusted operational foundation supporting incident, problem, change, asset, security, and observability functions across the organization.

  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience

  • 3+ years Configuration Management, IT operations, service management, or platform administration experience

  • Hands-on experience with ServiceNow CMDB and Discovery

  • Experience with infrastructure technologies (servers, network, storage, cloud)

  • Experience troubleshooting technical workflows or integrations

Qualifications We Prefer

  • Strong analytical and data quality mindset

  • ServiceNow Certified System Administrator

  • Familiarity with Identification and Reconciliation Engine (IRE)

  • Exposure to CMDB data models and service modeling concepts

  • Experience supporting audit or compliance evidence collection

  • Knowledge of ITIL Configuration Management practices

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

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