Network Operations Project Manager Jobs in Puerto Rico

Job Summary:

The Operations Project Manager is responsible for partnering with the business line stakeholders to achieve strategic priorities of the practice. There is focus in the areas of project coordination, business analysis, process design, ongoing project tracking, and issue resolution to support the department's overall business strategy. 
Job Duties:

• Dept Project Manager
  • Develops project management tools and templates for use by practice team members and leaders, including project schedules and status reports
  • Manages tasks closely to ensure timely completion and alignment with practice quality standards
  • Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Gathers and coordinates project-related deliverables to ensure quality and consistency of work products as well as shares project documents appropriately
  • Identifies, follows up, and actively manages any gaps or issues for projects in coordination with respective practice workstream leads
  • Leads project related meetings between key stakeholders, as needed
     
• Internal Stakeholder
  • Creates high-quality and well written materials, guidelines, correspondence, and presentations on behalf of leadership 
  • Documents and distributes information (e.g. meeting notes, action items, follow up items) from internal project meetings
  • Utilizes subject matter expertise to improve current processes and meet changing data needs as defined by regulatory changes and customer needs. Identifies, recommends, and develops significant, measurable processes to generate efficiencies, reduce operational risk, and increase levels of customer service through faster delivery and higher accuracy
  • Attends internal meetings as needed
     
• Reporting and Analysis 
  • Monitors and evaluates the department's productivity through analysis and reports
  • Assists in the forecast process to help quantify resource needs
  • Provides pipeline and win/loss reports through the BDO CRM database
     
• Other duties as required
   

Supervisory Responsibilities:

• May supervise Operations administrative staff
   

Qualifications, Knowledge, Skills, and Abilities:

Education:

• Bachelor's degree, required

Experience:

• Five (5) or more years of project management/office operations experience developing and managing project timelines, prioritizing and assigning projects and tasks, and assessing progress, required

Certifications/License:

• Project Management (PM), preferred

Software:

• Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio, required
• Understanding common PM methodology, preferred

Language:

• N/A

Other Knowledge, Skills, & Abilities:

• Ability to work in a deadline-driven environment with a focus on detail and accuracy
• Strong verbal and written communication and presentation skills
• Ability to foster and maintain relationships with professionals at all levels within the organization
• Ability to act as a strategic partner to regional and local business lines, practice leadership and management teams
• Strong project and time management skills
• Ability to maintain a high level of confidentiality and professionalism in all matters
• Ability to work independently or within a team environment

Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional "benefits."  Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets