ZipRecruiter

Log In

1

It Application Support Analyst Jobs in Indiana (NOW HIRING)

Collabera

IT Business Analyst - Senior

Columbus, IN · Remote

$80K - $107K/yr

Application support for existing sites lives on OnePay (Payroll and Time & Attendance). Analyze ... using IT project management methodology A Bachelors' Degree is required for this position ...

LanceSoft, Inc.

IT Analyst

Warsaw, IN · On-site

Responsibilities : • Provide Global IT MOM Support for Project Aejas • Zscaler security ... application operating systems at the manufacturing machine level • Responsible for ...

Deaconess

Ambulatory Application Analyst I

Evansville, IN · On-site

$24.11 - $33.75/hr

Bachelor's degree in CIS, Computer Science, Information Technology, or a related field, or ... Experience supporting clinical applications, preferably in ambulatory or outpatient environments

Holiday Health Care

IT Manager

Evansville, IN

$100K/yr

Clinical & Business Application Support Overseeing EMR/EHR and other clinical systems to ensure ... Experience in analysis, implementation, and evaluation of IT systems and their specifications

New

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

360 IT Professionals

Desktop Support Analyst

Indianapolis, IN · On-site

$22.25 - $29.75/hr

... web application development using frameworks based on model view controller architecture and ... Apart from this, we also provide IT Staffing services that can help your organization to a great ...

next page

Showing results 1-20

All JobsIt Application Support Analyst JobsIt Application Support Analyst Jobs in Indiana

It Application Support Analyst information

See Indiana salary details

$38.5K

$80K

$158.9K

How much do it application support analyst jobs pay per year?

As of Jul 20, 2026, the average yearly pay for it application support analyst in Indiana is $79,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $90,900.00 per year, depending on experience, location, and employer.

What are IT Application Support Analysts?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst, and why are they important?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

What are popular job titles related to It Application Support Analyst jobs in Indiana? For It Application Support Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Application Support Analyst jobs in Indiana look for? The top searched job categories for It Application Support Analyst jobs in Indiana are:
What are popular job titles related to It Application Support Analyst jobs in IN? For It Application Support Analyst jobs in IN, the most frequently searched job titles are:
It Application Support Analyst jobs near you
Application Support Specialist

Application Support Specialist

Saint Mary-Of-The-Woods College

Saint Mary Of The Woods, IN • On-site

Other

Re-posted 18 days ago

Job description

Description

The Application Support Specialist will play a critical role in ensuring the smooth operation and support of the Institutions Learning Management System (LMS), Customer Relationship Management (CRM) system, Student Information System (SIS), and other integrated applications. This role involves managing system configurations, troubleshooting issues, providing user support, and coordinating with various departments to ensure the systems meet the needs of students, faculty, and staff.


Essential Job Responsibilities:

  • Oversee the administration, configuration, and maintenance of the LMS, CRM, SIS, and other related systems establishing organizational efficiency and reflects best practices of the industry.
  • Monitor system performance and ensure high availability, security, and efficiency of applications.
  • Implement and test system updates, patches, and upgrades to include user applications and campus computer labs.
  • Provide technical support to students, faculty, and staff for LMS, CRM, SIS, and integrated applications.
  • Troubleshoot and resolve application-related issues in a timely manner.
  • Develop and deliver training sessions, documentation, and resources to end-users to enhance their proficiency with the systems.
  • Manage the integration of the LMS, CRM, SIS, and other applications with external systems and services.
  • Collaborate with academic and administrative departments to ensure applications align with institutional needs and workflows.
  • Coordinate with vendors and service providers for application support and issue resolution.
  • Analyze and assess system performance and usage patterns to identify areas for improvement.
  • Develop and recommend strategies for optimizing system functionality and user experience.
  • Perform regular system audits and ensure compliance with university policies and regulations.
  • Maintain detailed documentation for system configurations, processes, and user instructions.
  • Generate regular reports on system performance, user activity, and support metrics.
  • Assist in the creation of project plans and timelines for system upgrades and new implementations.
  • Manages related application renewal and contracts.

Requirements

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent combination of education and experience.
  • Experience: Minimum of 3 years of experience in application support, system administration, or a related role, preferably within a higher education environment.
  • Technical Skills:
    • Proficiency in managing and supporting LMS, CRM, and SIS platforms.
    • Experience with database management, scripting languages, and integration technologies.
    • Familiarity with ITIL or other IT service management frameworks is a plus.
  • Soft Skills:
    • Strong problem-solving skills and attention to detail.
    • Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels.
    • Ability to work independently and as part of a team in a fast-paced environment.

Apply