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It Application Support Analyst Jobs in Indiana (NOW HIRING)

Clinical & Business Application Support Overseeing EMR/EHR and other clinical systems to ensure ... Experience in analysis, implementation, and evaluation of IT systems and their specifications

IT Support

Indianapolis, IN ยท On-site

$20.50 - $28.25/hr

If you need assistance or an accommodation during the application or recruitment process due to a ... Strong analytical and troubleshooting abilities * Self-motivated with a continuous improvement ...

Responsible for all aspects of application development, support and maintenance for the company ... The ability to analyze problems and make independent judgment to initiate corrective action or ...

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... and application issues. * Support legal-specific applications, including document management ...

Bachelor's degree in Information Technology, Computer Science, or a related field. * Experience in ... and application deployment workflows. * Proficiency in Jira or similar task management tools.

PURPOSE The IT Business Analyst position provides direct analytical support to the IT department by analyzing data as it flows into or out of an enterprise application. They will assist with the ...

PURPOSE The IT Business Analyst position provides direct analytical support to the IT department by analyzing data as it flows into or out of an enterprise application. They will assist with the ...

Dealing with hardware and application support queries and issues reported to the support desk ... Analyzing * Learning & Researching * Planning & Organizing * Delivering Results and Meeting ...

JOB SUMMARY The global IT Field Services (ITFS) team is responsible for ensuring Neovia's technical ... Supported Technologies: * Microsoft Windows 11 * Microsoft Office 365 * Microsoft SharePoint ...

Dealing with hardware and application support queries and issues reported to the support desk ... Analyzing * Learning & Researching * Planning & Organizing * Delivering Results and Meeting ...

Dealing with hardware and application support queries and issues reported to the support desk ... Analyzing * Learning & Researching * Planning & Organizing * Delivering Results and Meeting ...

Showing results 41-60

It Application Support Analyst information

See Indiana salary details

$38.5K

$80K

$158.9K

How much do it application support analyst jobs pay per year?

As of Aug 8, 2026, the average yearly pay for it application support analyst in Indiana is $79,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $90,900.00 per year, depending on experience, location, and employer.

What is an IT Application Support Analyst?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

How much do IT Application Support Analysts make in the US?

IT Application Support Analysts in the US typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $80,000 annually.
What are popular job titles related to It Application Support Analyst jobs in Indiana? For It Application Support Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Application Support Analyst jobs in Indiana look for? The top searched job categories for It Application Support Analyst jobs in Indiana are:
What are popular job titles related to It Application Support Analyst jobs in IN? For It Application Support Analyst jobs in IN, the most frequently searched job titles are:
Infographic showing various It Application Support Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,975 per year, or $38.4 per hour.

$65K/yr

Full-time

Posted 8 days ago


Job description

Position Overview
The IT Analyst provides technical support and operational assistance for the Family Health Center's information technology systems and end users. This position is responsible for maintaining hardware, software, telecommunications, and business applications while ensuring reliable and secure technology services across the organization. The IT Analyst manages day-to-day Help Desk operations, resolves technical issues, assists with system administration, and collaborates with departments to implement technology solutions that support organizational goals. This position also serves as a liaison between staff, the Information Technology Department, and external technology partners to deliver responsive, customer-focused support.
This is an on-site position.
Essential Functions
The essential functions include, but are not limited to the following:
  • Supports and adheres to the Organization's Mission, Vision, and Values.
  • Provides first- and second-level technical support for hardware, software, peripherals, and business applications.
  • Coordinates daily Help Desk operations, including tracking, prioritizing, and resolving support requests in a timely manner.
  • Installs, configures, maintains, and troubleshoots desktop computers, laptops, printers, mobile devices, and other end-user equipment.
  • Administers user accounts, permissions, and device configurations across supported systems.
  • Assists with the setup, maintenance, and troubleshooting of the organization's phone system.
  • Provides backup support for Microsoft 365 administration, SharePoint administration, and network infrastructure.
  • Assists with the creation and maintenance of internal electronic documents, forms, and workflows.
  • Collaborates with departments to identify technology needs and implement solutions that improve operational efficiency.
  • Coordinates with third-party vendors and technology partners to resolve technical issues and support system implementations.
  • Provides end-user training and technical guidance on hardware, software, and organizational technology systems.
  • Assists with system upgrades, software deployments, and technology projects.
  • Maintains accurate documentation of support requests, system configurations, procedures, and technical solutions.
  • Follows established IT security standards, policies, procedures, and best practices to protect organizational data and systems.
  • Maintains current knowledge of emerging technologies and recommends improvements when appropriate.
  • Performs other duties as assigned.
Work-Related Experience
  • Minimum of three (3) years of experience providing technical support, systems administration, or information technology services preferred.
  • Experience supporting Microsoft 365, Windows operating systems, and enterprise business applications preferred.
  • Experience with Help Desk ticketing systems, desktop support, and user account administration preferred.
  • Experience supporting network infrastructure, telecommunications, or SharePoint environments preferred.
  • Experience in a healthcare environment preferred.
Physical Demands and Work Environment
Mental:
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to prioritize multiple requests.
  • Ability to troubleshoot complex technical issues while providing exceptional customer service.
  • Demonstrates sound judgment, professionalism, and attention to detail.
Physical:
  • Able to perform essential job functions effectively.
  • Frequent sitting, standing, walking, bending, and lifting while installing or repairing equipment.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to safely handle, install, and troubleshoot computer hardware, peripheral devices, and other technology equipment.
Working Conditions:
  • Clean, well-lit ventilated office environment.
  • Frequent movement throughout organizational facilities to provide onsite technical support.
Education, Certification, and Licensure
Education: Associate degree in Computer Science, Information Technology, or a related field with an equivalent combination of relevant work experience required. Bachelor's degree preferred
Certification: Microsoft, Cisco, CompTIA, or other relevant technical certifications preferred.
Licensure: Valid Driverโ€™s License
skills
  • Strong troubleshooting and technical support skills.
  • Knowledge of Microsoft 365, Windows operating systems, SharePoint, and Active Directory.
  • Knowledge of networking concepts, telecommunications, and hardware support.
  • Excellent customer service and interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities and work independently and collaboratively.
  • Strong organizational, analytical, and problem-solving abilities.