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It Application Support Analyst Jobs in Indiana (NOW HIRING)

Adams Health

Clinical IT Analyst

Decatur, IN · On-site

$65 - $90/hr

... Clinical IT Analyst provides system-wide support for clinical Electronic Medical Record (EMR ... after-hours application support. The analyst works closely with management and clinical ...

New

Family Health Center

IT Analyst

Vincennes, IN · On-site

$65K/yr

Position Overview The IT Analyst provides technical support and operational assistance for the Family Health Center's information technology systems and end users. This position is responsible for ...

Cummins

IT Applications Analyst

Columbus, IN · On-site

Provides comprehensive application functionality, configuration and support expertise for ... College, university, or equivalent degree in Computer Science, Information Technology, Business, or ...

Adams Health Network

Clinical IT Analyst

Decatur, IN · On-site

$65 - $90/hr

... Clinical IT Analyst provides system-wide support for clinical Electronic Medical Record (EMR ... after-hours application support. The analyst works closely with management and clinical ...

New

Holiday Health Care

IT Manager

Evansville, IN

$90K - $111K/yr

Clinical & Business Application Support Overseeing EMR/EHR and other clinical systems to ensure ... Experience in analysis, implementation, and evaluation of IT systems and their specifications

blueStone

Director of IT- Applications

Daleville, IN · On-site

$125K - $150K/yr

Responsible for all aspects of application development, support and maintenance for the company ... The ability to analyze problems and make independent judgment to initiate corrective action or ...

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All JobsIt Application Support Analyst JobsIt Application Support Analyst Jobs in Indiana

It Application Support Analyst information

See Indiana salary details

$38.5K

$80K

$158.9K

How much do it application support analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it application support analyst in Indiana is $79,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $90,900.00 per year, depending on experience, location, and employer.

What is an IT Application Support Analyst?

IT Application Support Analysts are professionals responsible for maintaining, troubleshooting, and supporting software applications within an organization. They act as a bridge between end users and technical teams, resolving issues, answering user queries, and ensuring applications run smoothly. Their role often includes monitoring application performance, managing updates, and collaborating with developers to fix bugs. They play a critical part in minimizing downtime and improving user satisfaction.

What are the key skills and qualifications needed to thrive as an IT Application Support Analyst?

To thrive as an IT Application Support Analyst, you need a solid understanding of software troubleshooting, application lifecycle management, and a relevant degree in computer science or information technology. Familiarity with ticketing systems like ServiceNow, SQL databases, and ITIL certification are commonly required technical competencies. Strong problem-solving, communication, and customer service skills help analysts effectively resolve issues and support end-users. These skills and qualities are crucial for maintaining business continuity, ensuring user satisfaction, and minimizing downtime.

What are some common challenges faced by IT Application Support Analysts when troubleshooting complex issues?

IT Application Support Analysts often encounter challenges such as diagnosing issues that span multiple systems or involve legacy applications with limited documentation. They must balance quick response times with thorough root cause analysis, especially when coordinating with end-users, developers, and infrastructure teams. Effective communication and prioritization skills are essential, as analysts frequently manage multiple tickets and must ensure minimal disruption to business operations.

What is the difference between It Application Support Analyst vs Network Support Technician?

AspectIt Application Support AnalystNetwork Support Technician
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network labs, on-site troubleshooting
Primary ResponsibilitiesApplication troubleshooting, user support, software updatesNetwork setup, hardware configuration, connectivity issues
Industry UsageIT services, software companies, corporate environmentsTelecommunications, network providers, IT infrastructure

The It Application Support Analyst primarily focuses on supporting and troubleshooting software applications and assisting users within an organization. In contrast, the Network Support Technician specializes in maintaining and troubleshooting network hardware and connectivity issues. Both roles require technical certifications and are essential in IT support, but they differ in their core responsibilities and work environments.

How much do IT Application Support Analysts make in the US?

IT Application Support Analysts in the US typically earn a median annual salary of around $60,000 to $75,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn over $80,000 annually.

What are popular job titles related to It Application Support Analyst jobs in Indiana?

For It Application Support Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Application Support Analyst jobs in Indiana look for?

The top searched job categories for It Application Support Analyst jobs in Indiana are:

What are popular job titles related to It Application Support Analyst jobs in IN?

For It Application Support Analyst jobs in IN, the most frequently searched job titles are:

It Application Support Analyst jobs near you
Infographic showing various It Application Support Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,975 per year, or $38.4 per hour.

Application Support Engineer

ATS Automation

Indianapolis, IN • On-site

Full-time

Re-posted 14 days ago

Job description

We are seeking a mid-level Application Support Engineer to support the expansion of our Global Application Support on-site in Indianapolis, IN. This role is ideal for an engineer with strong SQL and application troubleshooting experience, who can independently support production applications, analyze data issues, and partner with global teams to ensure system reliability in a regulated pharmaceutical environment.

Your Responsibilities

  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements
Your profile

Required Qualifications

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands-on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on-site, cross-functional environment

Preferred Qualifications

  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow-the-sun operations

All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

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