Investigative Agent Jobs (NOW HIRING)

Position Number: 22112222
County: Garland; Clark; Dallas; Grant; Hempstead; Hot Spring; Howard; Montgomery; Nevada; Ouachita; Pike; Polk; Sevier
Posting End Date: 5/19/2026
Anticipated Starting Salary: $55,930
The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
Position Information
Job Series: Safety and Security - Regulatory Law Enforcement
Classification: Enforcement Agent I
Class Code: SRL01P
Pay Grade: LES03
Salary Range: $55,930 - $82,776
Job Summary
The Enforcement Agent I is a certified law enforcement officer within the DFA Regulatory Enforcement Division. The Enforcement I Agent possesses statewide law enforcement jurisdiction with primary responsibility for regulatory and criminal violations relating to alcohol, tobacco, and medical marijuana. The Enforcement Agent I conducts tobacco and alcohol compliance inspections and related investigations in overt and covert work environments. The Enforcement Agent I prepares required documentation to include investigative reports, reports of expenditures, video, audio, and physical evidence control and submission; sensitive employment and timekeeping records, that comply with all applicable state law mandates, agency policies and regulations.
Primary Responsibilities
Manages daily administrative tasks, including data entry, data research, record keeping, scheduling workplans for compliance checks/inspection, and maintaining case files.Prepare and submit investigative reports, memos, and internal communications in a timely and consistent manner.Work in conjunction with other agents during on-site inspections, investigations, and regulatory compliance activities and law enforcement operations.Issues citations for regulatory and criminal violations. Makes physical arrests. Collects and preserves audio, video, physical, and documentary evidence, corroborating investigative observations, during field assignments and compliance operations.Prepares investigation summaries and detailed reports that meet the elements of regulatory and state law violations.Maintains a working knowledge of all relevant state and agencyregulations and policies that pertain to assigned regulatory function and law enforcement duties.Provides testimony in regulatory hearings and criminal proceedings pertaining to investigative reports and relating evidence.Participation in joint law enforcement activities in select geographical locations for concentrated regulatory initiatives.Maintain law enforcement training requirements to meet State law enforcement certification, to include mandatory training courses prescribed by law and standard proficiencies in firearms.Serve as a point of contact for inquiries from the public or internal personnel regarding compliance or regulatory matters.Proactive dissemination of educational materials or briefings that inform businesses and community members of regulatory and state law requirements.Coordinate logistics for meetings, enforcement and compliance operations, and other law enforcement-related events.Ensure that all documents, files, and communication channels remain up to date and secure.
Knowledge and Skills
Ability to accurately record data and document findings during regulatory inspections and criminal investigations.Strong written and verbal skills for creating clear reports, testimony, and effectively interacting with courts, regulatory boards/commissions, community stakeholders' and senior enforcement personnel and agency leadership.Proficiency with standard office software (e.g., MS Office Suite), video, audio, and basic data management systems.Ability to work independently as well as in a dynamic team environment, adapting to both regulatory and law enforcement field operation and duties.
Minimum Qualifications
High School Diploma or GED.
Must be a certified law enforcement officer with the Commission on Law Enforcement Standards and Training (CLEST) or have the ability to transfer another state or federal law enforcement certification to a CLEST certification. (This is a statutory mandate for this position).
Eagerness to engage in ongoing professional development (e.g., workshops, training classes) related to law enforcement, regulatory activities, and agency policy and procedure is expected.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Proactive attitude towards public service and collaborative team environments, even in non-professional settings.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
Must be a certified law enforcement officer with the Commission on Law Enforcement Standards and Training (CLEST) or have the ability to transfer another state or federal law enforcement certification to a CLEST certification. (This is a statutory mandate for this position).OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
Applications must include complete work history and references. A resume may accompany the state application but will not be substituted for any part of the application. False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Veteran Preference: A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.gov/e-verify.