Job Description
Description/Comment:
Field Asset Protection Auditor/Specialist
GENERAL FUNCTION
The Regional Manager of Asset Protection drives Asset Protection programs and supports client Brands to safeguard the assets of merchandise, money, property and the welfare of customers and associates. Responds and investigates situations of known or suspected internal/external dishonesty in a timely manner. Assists Asset Protection Leadership in identifying resources, programs or processes throughout client. The Regional Manager of Asset Protecton is responsible for the Asset Protection programs across multiple Zones and Regions.
MAJOR DUTIES AND RESPONSIBILITIES
Assists with the development and implementation of various Asset Protection/Operations programs to include but not limited to:
o Store shrinkage program
o Physical Security programs
o Audit/Training programs for field
o Policy and Procedure compliance
o Brand Enforcement support
o Fraud prevention programs
Assumes lead investigative role for all situations of known or suspected internal/external dishonesty or other illegal activities
Coaches and consults with Regional Managers to ensure compliance with Asset Protection initiatives
Provides training and action steps to prevent/identify potential dishonesty opportunities at both the Regional and store level
Provides Senior RMAP/Director of Asset Protection with insight to identify or eliminate loss within the client
Partners closely with Brand Operations and Associate Relations when appropriate.
Shares Prevention/Identification of future losses to AP Leadership
Assists and coordinates with Director of Asset Protection in training programs for Operational/Asset Protection, Policies and Procedures and ensures associate compliance
Conducts Business Evaluations
Ensures company policies and practices are followed consistently
Addresses and implements training initiatives for opportunities identified
Identifies, investigates and closes Organized Retail Crime(ORC) cases impacting LRNA
BASIC QUALIFICATIONS
Bachelor's or equivalent experience
Audit experience (6+ years)
Investigation experience with closure (6+ years)
APA/APS Supervisor for 2+ years
Ability to supervise, provide direction, motivate, and train associates
Thorough knowledge of Physical Security Equipment (alarms, Electronic Article Surveillance Systems, Covert Camera application)
APA/APS experience
Excellent written and verbal skills
Ability to collaborate with others
Ability to handle difficult or volatile situations effectively
Strong analytical skills and ability to exercise independent judgment based on core principles and practices
Excellent listening skills and ability to articulate findings
Strong organizational skills and attention to detail
PREFERRED QUALIFICATIONS
Completion of AMA, CFE or CPP courses
Completion of investigative courses such as Reid and Wicklander/Zulawski
Thorough knowledge of Retail Operations, Inventory Control and POS
Notes:
Travel: 50%+/Overnight Travel: 25%+
Work hours: Salaried - 40 hours per week
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status