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Internship Online Chat Moderator Jobs (NOW HIRING)

BarrierFree Living

Assistant Director/LCSW

Manhattan, NY · On-site

$65K/yr

Supervise graduate-level social work interns, including completing required SIFI responsibilities ... online chat * Participate actively in staff meetings, case conferences, partner meetings, and ...

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Internship Online Chat Moderator information

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$8

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How much do internship online chat moderator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship online chat moderator in the United States is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Internship Online Chat Moderator vs Customer Service Representative?

AspectInternship Online Chat ModeratorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentOnline, remote, or in-office chat platformsCall centers, retail, or online support channels
Industry UsageOnline gaming, social media, e-commerceRetail, telecom, tech companies
Search & Comparison IntentFocus on online moderation, chat managementCustomer support, issue resolution

Internship Online Chat Moderators primarily oversee online chat interactions, ensuring community guidelines are followed, while Customer Service Representatives handle customer inquiries and resolve issues across various channels. Both roles require communication skills and familiarity with online platforms, but the focus differs: moderation versus direct customer support.

What does an internship online chat moderator do?

An Internship Online Chat Moderator monitors and manages online chat rooms, forums, or social media platforms to ensure that discussions remain respectful and within community guidelines. They review user-generated content, address inappropriate behavior, answer basic questions, and escalate issues when necessary. This role helps maintain a safe and welcoming environment for all participants, while also gaining hands-on experience in digital communication and community management.

What are the key skills and qualifications needed to thrive as an internship online chat moderator?

Success as an Internship Online Chat Moderator requires strong written communication skills, attention to detail, and a basic understanding of online community guidelines. Familiarity with chat platforms, moderation tools, and content management systems is typically expected. Patience, professionalism, and the ability to handle conflicts diplomatically are standout soft skills in this role. These abilities ensure a positive and safe online environment, effective community engagement, and uphold organizational standards.

What are the typical responsibilities and challenges faced by an internship online chat moderator?

As an Internship Online Chat Moderator, your main responsibilities include monitoring live chat rooms, enforcing community guidelines, and handling user inquiries or conflicts in real time. A common challenge in this role is managing high volumes of messages while remaining attentive to inappropriate content or behavior. You’ll need to stay professional and impartial, sometimes making quick decisions under pressure. Collaboration with senior moderators or support staff is common, as you may need to escalate complex issues or coordinate responses to community trends.
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What are the most commonly searched types of Online Chat Moderator jobs? The most popular types of Online Chat Moderator jobs are:
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What job categories do people searching Internship Online Chat Moderator jobs look for? The top searched job categories for Internship Online Chat Moderator jobs are:
Internship Online Chat Moderator jobs near you
Infographic showing various Internship Online Chat Moderator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,333 per year, or $15.5 per hour.

Customer Service Internship - Year-Round

ULINE

Gurnee, IL

$22/hr

Full-time

Posted 7 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,925 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Customer Service Internship

Paid Internship - Year-Round

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

$22 per hour

Launch your customer service career with hands-on experience at a growing company. As a Customer Service Intern, you'll work alongside experienced professionals, help solve real customer challenges and build valuable communication and problem-solving skills in our collaborative, best-in-class contact center. Keep growing your career throughout the school year while gaining meaningful experience that prepares you for what's next.

A 2026 Handshake Early Talent Award-winning company!

Why Customer Service at Uline?

  • Best-in-Class Training: Build the skills and confidence to handle real customer interactions through hands-on training and ongoing support.

  • Grow Your Career: Develop valuable problem-solving and communication skills with one-on-one peer mentoring.

  • Make a Difference: Deliver legendary service by solving problems and supporting our customers' business needs.

Position Responsibilities

  • Guide and process customer orders and account inquiries using world-class technology.

  • Build business relationships with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • This full-time internship is open to Junior and Senior college students only.

  • Experience with Microsoft Office.

  • Excellent communication and organizational skills with a strong work ethic.

  • Available to work 15 hours / week during the school year.

Benefits of a Uline Internship

  • Gain professional work experience by executing meaningful business projects.

  • Dedicated mentor assigned specifically to you.

  • Potential opportunity to work with us full-time upon graduation.

  • Join a positive, collaborative work environment.

Intern Perks

  • Several outings and networking events.

  • First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AAEmployer/Vet/Disabled

#LI-LM6

#LI-IL001

(#IN-KNIN)

#ZR-CSIN

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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