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Freelance Online Chat Moderator Jobs (NOW HIRING)

Livestream Moderator

Manhattan, NY ยท On-site

$30 - $35/hr

The company operates online and in stores, with locations in Los Angeles, New York and Miami ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

Livestream Moderator

New York, NY ยท On-site

$30 - $35/hr

The company operates online and in stores, with locations in Los Angeles, New York and Miami ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

The company operates online and in stores, with locations in Los Angeles, New York and Miami ... Communicate with the host via a back-channel (e.g., chat or notes) to relay audience sentiment and ...

Customer Support Representative

$16.50 - $22.25/hr

Familiarity with social media platforms and online chat systems. * Self-motivated and able to work ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

Familiarity with social media platforms and online chat systems. Self-motivated and able to work ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

Customer Support Representative

Sudbury, MA ยท Remote

$16.75 - $22.75/hr

Familiarity with social media platforms and online chat systems. Self-motivated and able to work ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

... chat. This person should have experience working within a creative, earned or social agency ... The ideal candidate is equal parts strong writer, creative thinker and culturally online person who ...

Customer Experience Coordinator

Dunwoody, GA ยท On-site

$17.75 - $23.25/hr

Deliver real time technical assistance via chat, email, and video during business hours and live ... Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ...

Customer Experience Coordinator

Dunwoody, GA ยท On-site

$17.75 - $23.25/hr

Deliver real time technical assistance via chat, email, and video during business hours and live ... Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ...

Customer Experience Coordinator

Dunwoody, GA ยท On-site

$17.75 - $23.25/hr

Deliver real time technical assistance via chat, email, and video during business hours and live ... Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ...

Interacting with customers via email, online chat, and phone calls to address their inquiries and ... We specialize in connecting companies with world-class freelance professionals and delivering top ...

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Freelance Online Chat Moderator information

See salary details

$29

$62

$71

How much do freelance online chat moderator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for freelance online chat moderator in the United States is $62.54, according to ZipRecruiter salary data. Most workers in this role earn between $60.34 and $68.27 per hour, depending on experience, location, and employer.

What is the difference between Freelance Online Chat Moderator vs Customer Support Agent?

AspectFreelance Online Chat ModeratorCustomer Support Agent
CredentialsBasic communication skills, sometimes experience with moderation toolsCustomer service training, product knowledge
Work EnvironmentRemote, online chat platforms, freelance basisRemote or on-site, call centers or online platforms
Employer & IndustryOnline communities, social media, gaming, freelance platformsCompanies across various industries, customer service departments
Search & Comparison IntentFocus on moderation, community management, online safetyFocus on resolving customer issues, product support

Freelance Online Chat Moderators primarily oversee online communities, ensuring safety and adherence to guidelines, often working freelance. Customer Support Agents handle direct customer inquiries, providing solutions and support. While both roles involve online communication, moderators focus on community management, whereas support agents focus on customer service.

More about Freelance Online Chat Moderator jobs
What cities are hiring for Freelance Online Chat Moderator jobs? Cities with the most Freelance Online Chat Moderator job openings:
What are the most commonly searched types of Online Chat Moderator jobs? The most popular types of Online Chat Moderator jobs are:
What states have the most Freelance Online Chat Moderator jobs? States with the most job openings for Freelance Online Chat Moderator jobs include:
What job categories do people searching Freelance Online Chat Moderator jobs look for? The top searched job categories for Freelance Online Chat Moderator jobs are:
Infographic showing various Freelance Online Chat Moderator job openings in the United States as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $130,079 per year, or $62.5 per hour.

Livestream Moderator, TikTok Shop (part-time)

SuperOrdinary Talent LLC

West Hollywood, CA โ€ข On-site

Part-time

Re-posted 8 days ago


Job description

TikTok Live Stream Moderator 
Location: West Hollywood, California 
Job Type: Full-Time / Part-Time 

About SuperOrdinary 
At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. We're not just an agency; we're a dynamic growth partner and marketplace expert, connecting brands like Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth with creators and consumers worldwide. Our team of e-commerce and social commerce gurus empowers brands to build influence, scale their global sales channels, and forge meaningful connections.
We're at the forefront of the social commerce revolution, with a proven track record of explosive growth for brands on TikTok Shop and other innovative platforms. harnessing the power of short video, livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment.
Job Overview: 
We are seeking a proactive and attentive TikTok Live Stream Moderator to support our live selling sessions. The moderator will ensure a smooth and positive live shopping experience by managing interactions, maintaining community standards, and assisting our hosts during live streams. 
Key Responsibilities: 
  • Monitor live chat during TikTok selling sessions to ensure a positive, respectful, and engaging environment.  
  • Engage with viewers by pinning comments, highlighting questions, and encouraging participation.  
  • Assist the host by managing questions, comments, and any technical issues that arise during the live broadcast. 
  • Enforce community guidelines and TikTok policies to prevent spam, inappropriate content, or disruptive behavior. 
  • Filter and report inappropriate comments or behavior to the relevant teams promptly.  
  • Coordinate with the marketing and host teams to facilitate smooth live sessions.  
  • Track viewer engagement and provide feedback for future live stream improvements.  
  • Help manage inventory questions or issues related to products being showcased.  
  • Stay updated on new TikTok features and best practices for live selling. 

Qualifications: 
  • Prior experience in live chat moderation, social media management, or customer service preferred.  
  • Excellent communication and interpersonal skills.  
  • Strong understanding of TikTok platform features and live streaming environment.  
  • Ability to remain professional, patient, and attentive during live sessions.  
  • Good problem-solving skills and quick decision-making.  
  • Detail-oriented with the ability to multitask effectively. 

Preferred Skills: 
  • Knowledge of e-commerce and live selling environments.  
  • Experience working with fast-paced digital content.  
  • Multilingual abilities are a plus.  
  • Passion for social media trends and online community building. 

Compensation & Benefits: 
  • Compensation: $25 - $30 per hour 
  • Flexible working hours aligned with live session schedules.  
  • Opportunity to be part of a growing, innovative brand.  
  • Collaborative team environment focused on creativity and engagement. 

Join Super Ordinary USA as a TikTok Live Stream Moderator and help us create seamless, enjoyable shopping experiences for our community! 

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