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Full Time Online Chat Moderator Jobs (NOW HIRING)

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

GEO Academies

TOR Moderator

Baker, LA · On-site

$16.25 - $19.75/hr

Create a positive student culture around online learning and small group tutoring * Maintain high ... Principal Full Time 10-month position Requirements Requirements * Associate degree required;

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

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Full Time Online Chat Moderator information

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How much do full time online chat moderator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for full time online chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Full Time Online Chat Moderator vs Customer Support Agent?

AspectFull Time Online Chat ModeratorCustomer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOnline, remote, chat-based platformsOnline or call center, remote or on-site
Industry UsageOnline communities, gaming, social media platformsRetail, tech companies, service industries
Primary FocusMonitoring chats, enforcing community guidelines, ensuring safe environmentAssisting customers, resolving issues, providing product info

While both roles involve online communication, Full Time Online Chat Moderators focus on monitoring and maintaining online communities, whereas Customer Support Agents handle direct customer inquiries and issue resolution. The roles often overlap in skills like communication and patience but differ in their primary responsibilities and work environments.

More about Full Time Online Chat Moderator jobs
What cities are hiring for Full Time Online Chat Moderator jobs? Cities with the most Full Time Online Chat Moderator job openings:
What are the most commonly searched types of Online Chat Moderator jobs? The most popular types of Online Chat Moderator jobs are:
What states have the most Full Time Online Chat Moderator jobs? States with the most job openings for Full Time Online Chat Moderator jobs include:
What job categories do people searching Full Time Online Chat Moderator jobs look for? The top searched job categories for Full Time Online Chat Moderator jobs are:
Full Time Online Chat Moderator jobs near you
Infographic showing various Full Time Online Chat Moderator job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Online Chat Specialist (Entry Level)

Life Church Victorvillle

New York, NY • Remote

$28 - $35/hr

Full-time

Posted 27 days ago

Job description

We are looking for a highly motivated and customer-oriented Online Chat Specialist to join our team. In this role, you will be responsible for providing outstanding support to customers through digital communication platforms. You will engage with customers, answer their questions, resolve issues, and ensure a positive experience across various digital channels.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, or other digital communication platforms in a timely and professional manner.
  • Resolve customer issues, concerns, and inquiries related to products, services, or account information.
  • Provide accurate product and service information, guiding customers through troubleshooting steps and solutions.
  • Follow up on customer inquiries to ensure issues are resolved and satisfaction is achieved.
  • Maintain a high level of customer satisfaction through prompt and courteous service.
  • Document and track all customer interactions in the company's CRM or support software.
  • Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex issues when needed.
  • Ensure that all communication complies with company policies and standards.
  • Contribute to the improvement of digital support processes, identifying trends or frequent issues and suggesting improvements.

Skills and Qualifications:

  • Proven experience in a customer service or support role, particularly in digital chat support.
  • Excellent written communication skills with the ability to convey information clearly and professionally.
  • Problem-solving skills to address customer concerns effectively and efficiently.
  • Ability to multi-task and manage time well in a fast-paced environment.
  • Proficient in using chat support software, CRM systems, and other digital tools.
  • Strong attention to detail and accuracy in entering customer information and tracking interactions.
  • Empathy and patience when interacting with customers.
  • Ability to work both independently and as part of a team.
  • Knowledge of company products and services or the willingness to learn.
  • Fluency in English (additional languages are a plus).

Preferred Qualifications:

  • Experience with LiveChat, Zendesk, Intercom, or similar digital support platforms.
  • Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.).
  • Knowledge of SEO best practices or digital marketing principles (optional but beneficial).

Work Environment:

  • Remote work opportunity, with flexibility in hours.
  • Full-time/Part-time positions available.
  • Competitive salary and benefits package.