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Full Time Online Chat Moderator Jobs (NOW HIRING)

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

GEO Academies

TOR Moderator

Baker, LA · On-site

$16.25 - $19.75/hr

Create a positive student culture around online learning and small group tutoring * Maintain high ... Principal Full Time 10-month position Requirements Requirements * Associate degree required;

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Forhyre

Community Manager & Moderator

New York, NY · Remote

Based Type: Full-Time About EB5Visa.io We are building the definitive digital hub for the EB-5 ... Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ...

Vita Bella, LLC

Director of Technology

Scottsdale, AZ · On-site

Scottsdale, Arizona (Operations Center - Local candidates only) Employment Type: Full-Time ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

Vita Bella

Director of Technology

Scottsdale, AZ · On-site

Scottsdale, Arizona (Operations Center - Local candidates only) Employment Type: Full-Time ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

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Full Time Online Chat Moderator information

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How much do full time online chat moderator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for full time online chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Full Time Online Chat Moderator vs Customer Support Agent?

AspectFull Time Online Chat ModeratorCustomer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOnline, remote, chat-based platformsOnline or call center, remote or on-site
Industry UsageOnline communities, gaming, social media platformsRetail, tech companies, service industries
Primary FocusMonitoring chats, enforcing community guidelines, ensuring safe environmentAssisting customers, resolving issues, providing product info

While both roles involve online communication, Full Time Online Chat Moderators focus on monitoring and maintaining online communities, whereas Customer Support Agents handle direct customer inquiries and issue resolution. The roles often overlap in skills like communication and patience but differ in their primary responsibilities and work environments.

More about Full Time Online Chat Moderator jobs
What cities are hiring for Full Time Online Chat Moderator jobs? Cities with the most Full Time Online Chat Moderator job openings:
What are the most commonly searched types of Online Chat Moderator jobs? The most popular types of Online Chat Moderator jobs are:
What states have the most Full Time Online Chat Moderator jobs? States with the most job openings for Full Time Online Chat Moderator jobs include:
What job categories do people searching Full Time Online Chat Moderator jobs look for? The top searched job categories for Full Time Online Chat Moderator jobs are:
Full Time Online Chat Moderator jobs near you
Infographic showing various Full Time Online Chat Moderator job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 53% Full Time, 5% Part Time, and 40% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Remote Online Chat Representative

3 Rivers Communications

Fairfield, MT • Remote

$15.50 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Company: 3 Rivers Communications
Employment Type: Full-time
Location: Remote

Job Description

About 3 Rivers Communications

3 Rivers Communications is a leading telecommunications provider committed to delivering reliable communication services and exceptional customer support. We are dedicated to creating positive customer experiences through innovative solutions and responsive service. We are seeking a professional and customer-focused Remote Online Chat Representative to join our growing team.

Position Summary

The Remote Online Chat Representative is responsible for providing real-time customer support through live chat, messaging platforms, and other digital communication channels. This role involves assisting customers with inquiries, resolving service-related issues, providing product information, and ensuring every interaction results in a positive customer experience. The ideal candidate is an excellent communicator with strong multitasking skills and a customer-first mindset.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via live chat and online messaging platforms.
  • Assist customers with account questions, billing inquiries, service requests, and technical support.
  • Troubleshoot and resolve customer concerns while maintaining a high level of customer satisfaction.
  • Accurately document customer interactions in the company#39;s CRM system.
  • Escalate complex issues to the appropriate department when necessary.
  • Educate customers about company products, services, promotions, and available solutions.
  • Maintain knowledge of company policies, procedures, and product offerings.
  • Meet established response time, quality assurance, and customer satisfaction goals.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Perform additional administrative and customer support tasks as assigned.

Qualifications

  • High school diploma or equivalent required; associate#39;s or bachelor#39;s degree is a plus.
  • Previous experience in online chat support, customer service, call center, or related field preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong multitasking and time management abilities.
  • Proficiency with Microsoft Office Suite and Google Workspace.
  • Experience using CRM or live chat software is preferred.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work independently in a remote environment.
  • Reliable high-speed internet connection and a dedicated home office workspace.

Preferred Skills

  • Fast and accurate typing skills.
  • Ability to manage multiple customer conversations simultaneously.
  • Strong attention to detail and organizational skills.
  • Positive attitude with a customer-focused approach.
  • Experience in telecommunications or technology support is an advantage but not required.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company matching
  • Paid time off and company holidays
  • Flexible remote work environment
  • Employee Assistance Program (EAP)
  • Paid training and career development opportunities
  • Opportunities for advancement within the company
  • Supportive and collaborative team culture

3 Rivers Communications is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all employees are valued and respected regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Apply