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Full Time Online Chat Moderator Jobs (NOW HIRING)

Provide timely customer service with ticket management, online chat and over the phone * Handle e ... Employment Type: FULL_TIME

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Full Time Online Chat Moderator information

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$13

$30

$53

How much do full time online chat moderator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for full time online chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Full Time Online Chat Moderator vs Customer Support Agent?

AspectFull Time Online Chat ModeratorCustomer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOnline, remote, chat-based platformsOnline or call center, remote or on-site
Industry UsageOnline communities, gaming, social media platformsRetail, tech companies, service industries
Primary FocusMonitoring chats, enforcing community guidelines, ensuring safe environmentAssisting customers, resolving issues, providing product info

While both roles involve online communication, Full Time Online Chat Moderators focus on monitoring and maintaining online communities, whereas Customer Support Agents handle direct customer inquiries and issue resolution. The roles often overlap in skills like communication and patience but differ in their primary responsibilities and work environments.

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Cities with the most Full Time Online Chat Moderator job openings:

What are the most commonly searched types of Online Chat Moderator jobs?

The most popular types of Online Chat Moderator jobs are:

What job categories do people searching Full Time Online Chat Moderator jobs look for?

The top searched job categories for Full Time Online Chat Moderator jobs are:

Infographic showing various Full Time Online Chat Moderator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

$19 - $21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


Job description

Leasing Assistant

Job description:

Job Responsibilities:

  • Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
  • Discovers, engages, and advances each prospect and follows up until they have set an appointment, found a home within our portfolio, or decided not to move.
  • Displays high integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
  • Handles incoming sales by phone, email, and online chat.
  • Provides information regarding specific communities and services offered to generate leases for the sites.
  • Log all activity into company-provided databases (Spherexx, Podium, etc.) promptly and accurately.
  • Accurately communicates the benefits and features of the property.
  • Courteously provides accurate information to residents and prospects and fills all reasonable requests or requirements.
  • Maintains the company’s customer service and sales standards.

Qualifications/Skills:

  • Customer service
  • Meeting sales goals
  • Closing skills
  • Prospecting skills
  • Negotiation
  • Self-confidence
  • Product knowledge
  • Presentation skills
  • Client relationships

Education, Experience, and Licensing Requirements:

  • High school diploma, GED, or equivalent required
  • Bachelor’s degree in marketing, promotions, advertising sales, or business administration preferred
  • Three to five years of industry sales experience is a plus

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Experience:

  • Property leasing: 1 year (Preferred)
  • Property management: 1 year (Preferred)

Work Location: In person