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Full Time Online Chat Moderator Jobs (NOW HIRING)

Vita Bella, LLC

Director of Technology

Scottsdale, AZ · On-site

Scottsdale, Arizona (Operations Center - Local candidates only) Employment Type: Full-Time ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

Vita Bella

Director of Technology

Scottsdale, AZ · On-site

Scottsdale, Arizona (Operations Center - Local candidates only) Employment Type: Full-Time ... Develop and maintain online chat features for real-time user support and consultations. * Drive AI ...

Qualitate

Senior Applied AI Engineer

New York, NY · On-site

$200K - $240K/yr

Qualitate's AI Moderator interviews thousands of experts simultaneously each month, capturing ... Experience with agentic or multi-turn conversational systems - voice or chat - operating in ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Deliver real time technical assistance via chat, email, and video during business hours and live ... Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Deliver real time technical assistance via chat, email, and video during business hours and live ... Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ...

Level One Personnel

Customer Service

Rockville, MD · On-site

Pay: $20 Hours: Full-Time. Responsibilities * Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and ...

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Full Time Online Chat Moderator information

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How much do full time online chat moderator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time online chat moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Full Time Online Chat Moderator vs Customer Support Agent?

AspectFull Time Online Chat ModeratorCustomer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOnline, remote, chat-based platformsOnline or call center, remote or on-site
Industry UsageOnline communities, gaming, social media platformsRetail, tech companies, service industries
Primary FocusMonitoring chats, enforcing community guidelines, ensuring safe environmentAssisting customers, resolving issues, providing product info

While both roles involve online communication, Full Time Online Chat Moderators focus on monitoring and maintaining online communities, whereas Customer Support Agents handle direct customer inquiries and issue resolution. The roles often overlap in skills like communication and patience but differ in their primary responsibilities and work environments.

How do I become a full time online chat moderator?

To become a full-time online chat moderator, candidates typically need strong communication skills, the ability to handle conflicts, and familiarity with chat platforms or moderation tools. Relevant experience, a high school diploma or equivalent, and sometimes certifications in online safety or customer service can improve chances. Many roles require working flexible hours, including nights and weekends.
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What are the most commonly searched types of Online Chat Moderator jobs?

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What job categories do people searching Full Time Online Chat Moderator jobs look for?

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Full Time Online Chat Moderator jobs near you
Infographic showing various Full Time Online Chat Moderator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Customer Service Manager

Mosaic Personnel

Oklahoma City, OK • On-site

Full-time

Posted 2 days ago

New

Job description

Customer Service Operations Manager
Location: Oklahoma City, OK | Type: Full-Time | Industry: Manufacturing 

Why This Opportunity Stands Out
  • Two openings are available, each with a different customer service focus.
  • One role leads a traditional phone and email support team, with online chat coming soon.
  • The other supports customers through detailed, custom product orders in the culinary space.
What You'll Be Doing
  • Lead a customer service team and improve how orders and customer questions are handled.
  • Work with logistics and distribution teams to prevent delays and solve order issues.
  • Track service results, find process gaps, and put practical improvements in place.
What We're Looking For
  • At least five years of experience in customer service operations, logistics, supply chain, or a related area.
  • Experience with order fulfillment, distribution, reporting, and performance measures.
  • A bachelor’s degree is preferred.
Equal Employment Opportunity

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