At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
DIGITAL MARKETING INTERN
Alpharetta, GA · On-site
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
DIGITAL MARKETING INTERN
Alpharetta, GA · On-site
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
Worthix is the world's first self-adaptive customer survey company that has earnestly acquired a large number of international clients over the past two years. Born in Silicon Valley, we recently ...
Worthix is the world's first self-adaptive customer survey company that has earnestly acquired a large number of international clients over the past two years. Born in Silicon Valley, we recently ...
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application. We ...
Content Writer
Alpharetta, GA · On-site
Worthix is the world's first self-adaptive customer survey company that has earnestly acquired a large number of international clients over the past two years. Born in Silicon Valley, we recently ...
Content Writer
Alpharetta, GA · On-site
Worthix is the world's first self-adaptive customer survey company that has earnestly acquired a large number of international clients over the past two years. Born in Silicon Valley, we recently ...
Worthix information
What is the difference between Worthix vs Customer Experience Analyst?
| Aspect | Worthix | Customer Experience Analyst |
|---|---|---|
| Credentials | Typically requires marketing, data analysis, or customer research background | Usually holds degrees in marketing, business, or related fields; may have certifications in CX or data analysis |
| Work Environment | Primarily digital, involving surveys, data analysis, and customer feedback tools | Often in office or remote settings, conducting customer interviews, surveys, and data review |
| Industry Usage | Used across industries for customer insights and brand optimization | Commonly employed in marketing, retail, and service sectors for customer experience improvement |
While both roles focus on understanding customer perceptions, Worthix specializes in AI-driven survey tools and data analysis to quantify customer experience, whereas Customer Experience Analysts typically conduct qualitative and quantitative research to interpret customer feedback. Worthix offers a more automated, technology-based approach, while Customer Experience Analysts often work with broader research methods.
What is a Worthix specialist?
A Worthix specialist is a professional who implements and manages the Worthix platform, a customer experience (CX) survey and analysis tool that helps organizations understand why customers make certain decisions. These specialists design surveys, interpret data, and provide actionable insights to improve products or services based on customer feedback. Their goal is to help businesses increase loyalty and revenue by focusing on the factors that truly influence customer choices.
What are the key skills and qualifications needed to thrive as a Customer Experience Analyst at Worthix, and why are they important?
To thrive as a Customer Experience Analyst at Worthix, you generally need strong analytical abilities, experience with customer feedback methodologies, and a background in business or marketing. Familiarity with data analytics tools, survey platforms, and CRM systems is typically required. Excellent communication, problem-solving, and attention to detail help analysts interpret insights and collaborate effectively with teams. These skills ensure that customer feedback is accurately captured and transformed into actionable strategies to enhance overall business performance.
What does a typical day look like for a Customer Experience Analyst at Worthix?
As a Customer Experience Analyst at Worthix, your day typically involves analyzing customer feedback data, identifying trends, and working closely with cross-functional teams such as product, marketing, and customer success. You'll spend time preparing and presenting actionable insights to stakeholders, helping them optimize customer journeys and improve satisfaction. Collaboration and communication are key, as you'll often coordinate with software engineers and data scientists to refine data collection processes. The role offers a dynamic environment, requiring adaptability and a proactive approach to problem-solving.
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Job description
Job Description
Why join the Worthix Team?
At Worthix, we are redefining the Customer Experience space. We have built the world's first customer decision measurement tool powered by AI and delivered in a streamlined software application.
We are a Silicon Valley born, Atlanta headquartered tech startup that is growing quickly in the North American market and beyond. We have an agile, smart, passionate team that believes in reshaping an industry with decades of experience in the CX space.
We are using AI in ways that no one else in the industry is... and our clients love it! We have an amazing team.
Your confidence will build from the start in joining a fast-growing company that world leaders are choosing to work with: Worthix.
Qualifications
What we are looking for:
You have been selling SaaS with another company and are looking for something different. Maybe you want more autonomy or maybe you are looking for something a bit more exciting. You love the hunt! You enjoy connecting with new people and the prospect of bringing innovation to their business excites you. You love owning a region and building your business the way you like. You believe that working with great people matters and can have a big impact on your well-being.
Your responsibilities:
You'll sell the Worthix platform to clients across industries in your region. Your key focus is on B2B: Financial, Retail, Insurance, Automotive, Banking, Airlines, Telecom and Hospitality.
You'll engage with clients at all points of the sales cycle including prospecting, product demonstrations, on-site presentations throughout closing.
You'll keep sales CRM software updated (HubSpot) with your activity in your region.
Required experience:
You must possess a "Hunter" mentality. Additionally, you will have:
* A minimum of 10 years of selling SaaS products to Fortune companies
* At least 5 years of experience using CRM applications (HubSpot/Salesforce)
* Experience utilizing sales-generating software i.e. LinkedIn Sales Navigator
* Experience selling CX/Satisfaction/NPS programs to B2B stakeholders
* A minimum of 5 years B2B sales (within the aforementioned industries)
* Technical Research skills are a plus
Preferred experience:
* Proven research skills
* Experience working within a "start-up" company
* Bilingual (English & Spanish)
Who are you?
You are known for your strong work ethic
You know how to "master the hunt"
You thrive in a competitive, collaborative environment
You have experience with sales tools such as Sales Navigator or other prospecting applications
You have a proven track record of hitting and exceeding goals
You love closing deals and providing value to your clients
You have the ability to travel as necessary
You have several years of sales experience in SaaS and/or Market Research including Loyalty Programs.
You possess excellent presentation skills
Sales and hunting are part of your DNA
Additional Information
Worthix Perks
Salary + Uncapped Commissions
Flexible work locations (working from your home-office is an option)
Flexible benefits that fit your needs
Start-up culture - help build the business and be part of something special
Quarterly team activities, winter and summer parties and lots of Worthix swag!
All your information will be kept confidential according to EEO guidelines.
About Worthix
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Atlanta, GA, US
Year founded
2015