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Internship Online Chat Moderator Jobs (NOW HIRING)

Supervise graduate-level social work interns, including completing required SIFI responsibilities ... online chat * Participate actively in staff meetings, case conferences, partner meetings, and ...

... required internships. LIM College's commitment to excellence in business education ensures ... chat sessions * Work closely with Admissions Operations to maintain records * Work with Marketing

... required internships. LIM College's commitment to excellence in business education ensures ... chat sessions * Work closely with Admissions Operations to maintain records * Work with Marketing

$18.50/hr

Join interactive online sessions designed to provide exposure to various areas of the MVW business ... chat agents * Automation and streamlining processes Internship Perks * Enjoy special rates and ...

... online threats, phishing and other cyber- security risks, particularly as they relate to areas of ... Comfortable interacting with customers on camera, phone, and chat. Possesses effective listening ...

Social Media Intern

Manhattan, NY

$16.50 - $21/hr

Implement and maintain online presence for our CEO through social media. (Facebook, LinkedIN ... Use various forms of new media, such as blogging, social networking sites, chat rooms, discussion ...

Social Media Intern

Manhattan, NY · On-site

$16.50 - $21/hr

Implement and maintain online presence for our CEO through social media. (Facebook, LinkedIN ... Use various forms of new media, such as blogging, social networking sites, chat rooms, discussion ...

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Internship Online Chat Moderator information

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How much do internship online chat moderator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for internship online chat moderator in the United States is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Internship Online Chat Moderator vs Customer Service Representative?

AspectInternship Online Chat ModeratorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often additional certifications
Work EnvironmentOnline, remote, or in-office chat platformsCall centers, retail, or online support channels
Industry UsageOnline gaming, social media, e-commerceRetail, telecom, tech companies
Search & Comparison IntentFocus on online moderation, chat managementCustomer support, issue resolution

Internship Online Chat Moderators primarily oversee online chat interactions, ensuring community guidelines are followed, while Customer Service Representatives handle customer inquiries and resolve issues across various channels. Both roles require communication skills and familiarity with online platforms, but the focus differs: moderation versus direct customer support.

What does an Internship Online Chat Moderator do?

An Internship Online Chat Moderator monitors and manages online chat rooms, forums, or social media platforms to ensure that discussions remain respectful and within community guidelines. They review user-generated content, address inappropriate behavior, answer basic questions, and escalate issues when necessary. This role helps maintain a safe and welcoming environment for all participants, while also gaining hands-on experience in digital communication and community management.

What are the key skills and qualifications needed to thrive as an Internship Online Chat Moderator, and why are they important?

Success as an Internship Online Chat Moderator requires strong written communication skills, attention to detail, and a basic understanding of online community guidelines. Familiarity with chat platforms, moderation tools, and content management systems is typically expected. Patience, professionalism, and the ability to handle conflicts diplomatically are standout soft skills in this role. These abilities ensure a positive and safe online environment, effective community engagement, and uphold organizational standards.

What are the typical responsibilities and challenges faced by an Internship Online Chat Moderator?

As an Internship Online Chat Moderator, your main responsibilities include monitoring live chat rooms, enforcing community guidelines, and handling user inquiries or conflicts in real time. A common challenge in this role is managing high volumes of messages while remaining attentive to inappropriate content or behavior. You’ll need to stay professional and impartial, sometimes making quick decisions under pressure. Collaboration with senior moderators or support staff is common, as you may need to escalate complex issues or coordinate responses to community trends.
More about Internship Online Chat Moderator jobs
What cities are hiring for Internship Online Chat Moderator jobs? Cities with the most Internship Online Chat Moderator job openings:
What are the most commonly searched types of Online Chat Moderator jobs? The most popular types of Online Chat Moderator jobs are:
What states have the most Internship Online Chat Moderator jobs? States with the most job openings for Internship Online Chat Moderator jobs include:
Infographic showing various Internship Online Chat Moderator job openings in the United States as of July 2026, with employment types broken down into 33% Internship, 34% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,333 per year, or $15.5 per hour.

Library & Information Science Graduate Student Intern

Fgcu

Campus, IL

$20/hr

Part-time

Posted 3 days ago


Job description

Job Summary

Florida Gulf Coast University (FGCU) Library seeks applicants for an internship to staff Ask-A-Librarian, their online research help service. The FGCU Library internship provides current and recently graduated Library & Information Science students with hands-on experience providing research assistance in an academic library environment. Interns will receive training and support from a librarian supervisor to assist users through the Ask-A-Librarian chat reference service. Additionally, interns will work in collaboration with their supervisor to complete projects.

Job Description

Availability
Open until filled. Applications received by July 31, 2026 will receive full consideration.


Intern will work August 31, 2026 - April 30, 2027, with breaks between December 25, 2026 - January 1, 2027 and March 1 - March 5, 2027.

Compensation
$20 per hour
Schedule
Intern will need to commit to 12 hours a week of work time. This includes 12 hours of chat reference per week, M-F between 10am - 6pm. Upon hire, the intern can choose their own chat shifts but must keep the same hours each week; however, the intern may swap shifts with the other librarians or seek coverage when needed. Other activities will be assigned if chat traffic is low (no questions coming in).
Duties

  • Provide research assistance to users via chat reference.
  • Make referrals to the appropriate FGCU Librarian or staff member.
  • Complete projects as assigned.
  • Meet with supervisor and regularly attend department or other relevant team meetings.

Additional Job Description

Required Qualifications

  • Must be currently enrolled in an ALA-accredited Master of Library & Information Science (MLIS) or equivalent program in the United States, or have graduated from an MLIS program within the past year and be a U.S. resident.
  • Must be a Florida resident for the entire length of the internship.
  • Demonstrated effective communication skills.
  • Must have a computer and reliable Internet service.

Preferred Qualifications

  • Coursework or experience in reference/research services.
  • Ability to evaluate, understand, refer, and respond to research questions.
  • Strong commitment to service.

Applicant Instructions
Please submit a cover letter, resume, and graduate transcripts (or letter of acceptance to graduate program). Questions can be forwarded to kreycraf@fgcu.edu.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.