Internal Affairs Jobs (NOW HIRING)

Position Description The Risk Operations and Internal Affairs Specialist provides administrative and operational support for Risk Management and Emergency Management while also managing employee relations, grievances, workplace investigations, and performance management matters. The position serves as a primary point of contact for employee concerns, conducts thorough and impartial investigations, maintains confidential case records, and supports managers with disciplinary actions, Performance Improvement Plans, and other employee relations processes. The Specialist also assists with incident tracking, emergency preparedness activities, risk management documentation, reporting, training coordination, policy development, and compliance with County policies and applicable employment requirements.

Duties & Responsibilities: Investigations and Dispute Resolution: Conduct thorough, impartial, and timely investigations into employee complaints, harassment allegations, workplace misconduct, policy violations, safety incidents, and other assigned matters. Interview involved parties and witnesses, review relevant records and evidence, document findings, and recommend appropriate corrective or disciplinary action. Employee Relations and Grievance Management: Serve as the first point of contact for employee concerns, complaints, and formal grievances.

Provide procedural guidance and support to managers and employees, mediate workplace conflicts, coordinate grievance reviews, and maintain accurate and confidential documentation. Performance Management: Provide guidance and administrative support for performance management processes, including performance appraisals, disciplinary actions, terminations, and employee development plans. Assist managers with preparing Performance Improvement Plans, documenting performance concerns, monitoring required follow up, and coordinating with Human Resources as appropriate.

Risk and Emergency Management Administration: Provide day-to-day administrative and operational support for Risk and Emergency Management activities. Prepare correspondence, maintain records and calendars, coordinate meetings, track assignments and deadlines, process documentation, and support incident-response and emergency preparedness activities. Employee Engagement, Communication, and Training: Develop and coordinate employee engagement initiatives, surveys, workshops, meetings, and training sessions.

Identify training needs and support programs related to conflict resolution, workplace conduct, diversity and inclusion, safety, emergency preparedness, risk awareness, and policy compliance. Advisory and Departmental Coordination: Serve as a trusted resource to managers and employees on employee relations, investigations, performance management, risk, safety, and emergency management procedures. Coordinate with Human Resources, Legal, department leadership, and other stakeholders to support appropriate and consistent resolution of workplace matters.

Metrics, Reporting, and Case Management: Track and analyze employee-relations, grievance, investigative, performance, incident, safety, training, and corrective action data. Maintain case management and record keeping systems, monitor deadlines, prepare reports and dashboards, and identify trends or recurring concerns for management review. Policy Development and Compliance: Assist with developing, reviewing, implementing, and maintaining policies, SOPs, emergency plans, forms, templates, and internal procedures related to employee relations, investigations, performance management, Risk Management, Emergency Management, workplace safety, and compliance.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate

Requirements Education: Bachelor's degree from an accredited college or university in Human Resources, Business Administration, Risk Management, Emergency Management, Public Administration, Criminal Justice, or a closely related field. Experience: Minimum of three (3) years of experience in employee relations, workplace investigations, Internal Affairs, Human Resources, Risk Management, Emergency Management, compliance, or a related field. The required experience should include demonstrated leadership in coordinating work, managing employee-related matters and case assignments, and exercising sound judgment in complex workplace situations.

Knowledge, Skills, and Abilities: Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Proficient with Human Resources Information Systems, case management systems, and administrative tracking tools; PeopleSoft experience preferred. Knowledge of employee relations, workplace investigations, grievances, performance management, Risk Management, and Emergency Management practices.

Excellent verbal and written communication skills, including the ability to prepare accurate reports, correspondence, and case documentation. Ability to maintain confidentiality, exercise sound judgment, and handle sensitive employee and investigative information. Ability to establish effective working relationships and work professionally with employees, managers, the public, and other stakeholders in a diverse environment.

Ability to manage multiple assignments, maintain accurate records, track deadlines, and coordinate investigative and administrative activities. Must use a personal mobile device for the County's multi factor authentication process. NOTE: Qualifying education, experience, knowledge and skills must be documented in your job application.

You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Experience conducting investigations and handling employee complaints or grievances is preferred.

General Information Position Type and Typical Hours of Work: A regular full-time position, requiring the employee to work 40 hours per week. This may include weekends and holidays. This position will be called upon during emergency events to assist and support Risk Management with preparation, response, and recovery.

Work Environment: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Noise level in the work environment is usually average.

Physical Demands: This is largely a sedentary role; however, some filing is required. This would require the ability to lift files of up to 50 lbs., open filling cabinets and bend or stand as necessary. Reporting Relationships: Reports To Position: Area Manager - Risk Management and GIS Supervises Positions: None Employment may be contingent on passing a drug screen and meeting other standards

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.