Salary: $34.75 Hourly
Location : 402 Simpson Road, Kissimmee, FL
Job Type: Full-time
Job Number: 03015
Department: CORRECTIONS
Opening Date: 08/04/2026
Closing Date: 8/14/2026 11:59 PM Eastern
General Description of Duties
*****TO BE CONSIDERED FOR THIS POSITION YOU MUST CURRENTLY POSSESS A CORRECTIONAL OFFICERS CERTIFICATION IN THE STATE OF FLORIDA*****
NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under general direction, the purpose of the position is to assist in the organization and efficient operation of the Internal Affairs (IA) and Intelligence Unit (IU), which consists of certified and civilian staff members. Employees in this classification function at an entry management level. Identifies and effectively manages any inmate and/or group of inmates that present an elevated security risk. Assists in developing, investigating, and disseminating information related to inmates involved in criminal street gangs and assists in conducting high priority investigation of alleged criminal acts or acts of serious misconduct by Corrections Department Employees. or other activity detrimental to the general welfare and safety of the Corrections staff, volunteers and inmates. Work is performed with independence under general supervision of the Internal Affairs & Intelligence Section Lieutenant, and work performance is reviewed by examination of records, reports, and results achieved.
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions area logical assignment to the position.
- Maintain confidentiality of sensitive Internal Affairs & Intelligence Section information.
- Supervise, train and evaluate staff and the daily functions and operations of the IA & IU.
- Interview complainant(s), witnesses, and employees to gather evidence and facts related to alleged violations of Department and County Policy & Procedures, and present written findings in clear, concise and impartial reports.
- Overall supervision of the Inmate Drug Testing Program.
- Interview inmates to gather information related to assigned duties and prepare clear and concise written reports.
- Provide training to certified and non-certified staff related to the functions of the IA & IU.
- Represent the Department at various law enforcement meetings and court proceedings.
- Reviews all submitted paperwork for proper format, accuracy, punctuation, thoroughness and completeness.
- Maintains IA files in accordance with current policies, procedures and laws.
- Complete records requests for law enforcement agencies and State Attorney's Office.
- Prepares performance evaluations for subordinate staff.
- Assess inmate drug testing intelligence and disseminate to Corrections and Law Enforcement personnel as needed.
- Participate in monthly section staff meetings.
- Reviews the daily report log monitoring inmate suspicious activities and/or patterns for investigative follow-up or suspicious drug testing.
- Performs duties as assigned/necessary which are related, or logical in assignment to the position.
Minimum Qualifications
Education: Associates Degree in Criminal Justice or a related field is preferred.
Experience: Five (5) years of experience in a Certified Corrections position to include two (2) years of experience as a Certified Corrections Sergeant.
Required Licenses/Certifications:
- Must possess and maintain current Florida State Corrections Certification, CPR and First Aid Certifications, and a valid Florida Driver's license.
Miscellaneous:
- Osceola County one (1) year probationary period for certified staff must have been successfully completed.
- Must not have any discipline above a Written Reprimand in the last twelve (12) months.
Knowledge, Skills and Abilities
- Ability to effectively manage staff engaged in leading/supervising detention/correctional activities.
- Ability to understand and follow written and oral instructions; ability to clearly communicate information both verbally and in writing.
- Thorough knowledge of correctional facility operations; skill in the use and operation of hand guns, and other hand held weapons; considerable knowledge of the signs and symptoms of substance abuse.
- Thorough knowledge of adult inmate care, custody and control principles, practices, procedures and systems; knowledge of law enforcement principles, procedures, techniques, and equipment.
- Thorough knowledge of pertinent federal, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
- Skill in reading, analyzing and interpreting professional periodicals and journals, technical procedures, and legal documentation.
- Capable to work under stressful conditions; ability to analytically observe, and objectively and clearly report routine and non-routine, emergency and non-emergency activities; skill in safe First Aid methods, procedures and practices.
- Skill in the principles and techniques of customer relations skills; ability to deal diplomatically with irate, violent or frantic individuals; ability to react quickly and calmly in emergency situations.
- Ability to work independently in an office and correctional environment; ability to prioritize work, organize and make sound judgments in inmate supervision; skill in analyzing and developing effective solutions; ability to investigate complaints.
- Must be able to perform intermittent physically demanding work; must be able to sit, stand, walk or climb stairs for extended periods of time.
- Skill in establishing and maintaining effective working relationships and communications with inmates, social service agencies, co-workers, department management, security and classification staff, members of the judiciary, and the general public.
- Must be able to work all shifts and overtime, as required.
- Ability to operate basic office and communications equipment, e.g., radio; computer terminals, printers, copy machines, telephone systems, facsimile machines.
Physical Demand Requirements
- Physical Demand: Very Heavy
- 100 pounds maximum lifting.
- Frequent (up to 2/3 of work time) lifting, carrying up to 50 pounds.
- If mostly sitting is involved will require push/pull on arm and leg controls.
- Expressing or exchanging ideas by spoken word or perceiving sound by ear.
- Good eye sight for production or safety of self and others.
- Walk, run, stoop, bend and climb stairs.
- Must be able to walk, sit ,stand, or climb stairs for extended periods of time.
- Capable of working under stressful conditions.
Employee Benefits
Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.
Join us in making a difference in our community, knowing we're here to support you every step of the way.
Group Health, Dental, Vision, and Life Insurance
Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.
Deductions Per Paycheck - HRA Base Plan
Coverage
Employee
Employee + 1
Family
Health-HRA Base
$0.00
$130.46
$202.93
HRA Buy-Up
$37.60
$174.33
$271.19
Dental Base
$0.00
$12.72
$23.42
Dental Buy-Up
$3.35
$19.24
$32.63
Vision
$3.42
$6.84
$9.15
Short-Term Disability
$0.00
N/A
N/A
Long-Term Disability
$0.00
N/A
N/A
Short-Term and Long-Term Disability
At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.
Employee Assistance Program (EAP)
EAP provides confidential counseling and referral services to employees and their family members at no cost.
Employee Wellness Program
Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.
Gym Membership Reimbursement
Gym Membership Reimbursement, up to $20.00 per month.
Basic Life Insurance Policy
At no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.
Employee Health Center
The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.
Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.
Vacation & Sick Leave Accruals
Service Time
Accruals Per Month
1 month - 5 years
8 hours
5 years and 1 month - 10 years
10 hours
10 years and 1 month - 15 years
12 hours
15 years and 1 month - 20 years
13.34 hours
20 years and over
16.66 hours
Sick Leave Accruals
Classification
Accruals Per Month
Full time employees
8 hours
Part time employees
4 hours
Paid Holidays
Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Thanksgiving - Day After
- Christmas Eve
- Christmas Day
Administrative Leave
40 hours of Administrative Leave per fiscal year for Exempt employees.
Sick Leave Bank
Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.
Vacation/Sick Leave Buy-Back Program
Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)
Paid Bereavement Leave
Up to five (5) working days off.
Tuition Reimbursement
Up to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee's current position.
Membership in the Florida Retirement System
The County is a Florida Retirement System Employer! For Fiscal Year 2025, County contribution for Regular Class members is 13.63%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation.
A 457b Deferred Compensation Program
A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored.
Employee Recognition Program
We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "You've Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.
01
Do you possess an Associate's Degree or higher in Criminal Justice or closely related field from an accredited college or university?If so, please list the major/concentration and attach a copy of the degree. (Please Note: Official Transcripts will be required if selected for the position.)(Education must be demonstrated in the "Education" section of the application.)If no, list N/A.
02
List the number of years you have in a Certified Corrections position. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
03
List the number of years you have in a Certified Corrections Sergeant position. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
04
Do you possess a current Florida State Corrections Certification? (If yes, please ensure to include the certification information in the Certificates and License section of the application.)(If no, please be advised that you will not be considered as possessing a Current Florida State Corrections Certification is a minimum requirement for this position.)
05
Do you possess a current CPR and First Aid Certification? (If yes, please ensure to include the certification information in the Certificates and License se