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Intern Help Desk Technician Jobs (NOW HIRING)

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

Purple Communications, Inc

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems, ensuring a secure and stable computing environment for employees while troubleshooting and resolving ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

IGNITE

HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$70K - $110K/yr

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

C3EL

Senior Help Desk Technician

Anchorage, AK

$20.50 - $27.50/hr

Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort Richardson & Fort Wainwright (Due to the nature of the work and contract requirements, U.S. Citizenship is required ...

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Ask IT consulting

Help Desk Technician

Harrisburg, PA

$19.75 - $26.75/hr

We have openings for Help Desk Technician for one of our client at Harrisburg PA Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC ...

C3EL

Intermediate Help Desk Technician

Saipan, MP · On-site

$18.75 - $25.25/hr

Intermediate Help Desk Technician Security Clearance: Secret Location : Guam / Saipan (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is ...

IT360, Inc.

Help Desk Technician

Peoria, IL

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or hybrid position Salary Range: $36,000 - $50,000 per year, based on ...

Kelly Services

Help Desk Technician

Orlando, FL

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking a Help Desk Technician to work at a leading local government organization in Orlando, FL. Sound good? Take a closer look below. You owe ...

IT360 Inc

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

Help Desk Technician Location: Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or hybrid position Salary Range: $36,000 - $50,000 per year, based on ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III): * Windows Server, Troubleshooting and Repair * Network Component Installation, Diagnostics * DHCP ...

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All JobsIntern Help Desk Technician Jobs

Intern Help Desk Technician information

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How much do intern help desk technician jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for intern help desk technician in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intern help desk technician, and why are they important?

To thrive as an Intern Help Desk Technician, you need a solid understanding of basic computer hardware, software troubleshooting, and familiarity with operating systems, often supported by coursework or entry-level IT certifications like CompTIA A+. Experience with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and managing technical issues. These skills ensure timely and accurate technical support, promote user satisfaction, and create a foundation for growth in IT roles.

What is the difference between Intern Help Desk Technician vs Help Desk Technician?

AspectIntern Help Desk TechnicianHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often part-time or temporaryFull-time or part-time professional role in IT support
Employer UsageUsed by companies for training and entry-level supportEstablished role for ongoing technical support
Search IntentComparing entry-level support roles and internshipsLooking for professional IT support jobs

In summary, an Intern Help Desk Technician is typically a student or recent graduate gaining practical experience, often in a temporary or training capacity. A Help Desk Technician is a full-time professional responsible for ongoing technical support and troubleshooting within an organization.

What are some common challenges faced by intern help desk technicians, and how can they best prepare to overcome them?

Intern Help Desk Technicians often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should focus on developing strong organizational skills, practice patience and active listening, and familiarize themselves with the organization's common software and hardware. Seeking guidance from more experienced team members and utilizing available knowledge bases can also help interns quickly build confidence and competence in the role.

What does an intern help desk technician do?

An Intern Help Desk Technician assists users by troubleshooting hardware and software issues, responding to support requests, and helping to resolve technical problems. They may install and configure computer systems, provide guidance to users, and escalate complex issues to senior technicians. This role is often an entry-level position that provides hands-on experience with IT support and can be a stepping stone to more advanced positions in information technology.
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Intern Help Desk Technician jobs near you

Help Desk Technician

Hirekeyz Inc

Bristol, RI • On-site

$21 - $28.25/hr

Contractor

Re-posted 6 days ago

Job description

Job Title: Help Desk Technician

Location: Bristol, RI (On-site at various Town facilities and remote as needed)

Duration: Long Term Contract

Job Summary:

The Help Desk Technician provides first-line technical support to Town of Bristol staff across multiple departments, handling hardware, software, and network issues via remote, email, and on-site support. This role manages an online ticketing system and ensures prompt resolution of user issues during normal business hours.

Key Responsibilities:

  • Provide remote and on-site technical support during Town Hall’s normal business hours (Monday–Friday, 8:00 AM–4:00 PM).
  • Set up new users, edit, or remove existing users on the network, hardware, and software systems.
  • Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office 365, Nitro Pro).
  • Diagnose and resolve desktop application issues and perform hardware repairs.
  • Apply Windows patches, updates, and preventative maintenance tasks.
  • Manage and track support requests via an online ticket submission system with commenting and request tracking capabilities.
  • Provide monthly updates on significant support patterns or issues.
  • Assist with software and hardware purchases and installations as requested.
  • Conduct one-on-one training for Town staff on standard applications and user rights.

Qualifications:

  • Education: Associate’s degree in Information Technology or related field, or equivalent experience.
  • Experience:
  • 2–3 years of experience in help desk or technical support roles.
  • Familiarity with Microsoft Office 365, Windows operating systems, and common office applications.
  • Experience with ticketing systems and remote support tools.
  • Certifications (preferred):
  • CompTIA A+ or Microsoft Certified Professional (MCP).
  • Skills:
  • Strong customer service and communication skills.
  • Ability to troubleshoot hardware and software issues efficiently.
  • Proficiency in managing ticketing systems and documenting support activities.
  • Availability: Must be available for on-site support during regular business hours and remote support as needed.