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Intake Scheduling Coordinator Jobs in Indiana (NOW HIRING)

PurposeCare

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Intake Coordinator Responsibilities: * Manage the Home Health referral and intake process from ... Collaborate with the Scheduling team to facilitate timely Start of Care (SOC) once a referral has ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

If you have previous experience as a medical or health care intake scheduler, front desk agent ... Scheduling and confirming service appointments via phone, email, or text * Scheduling and ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

If you have previous experience as a medical or health care intake scheduler, front desk agent ... Scheduling and confirming service appointments via phone, email, or text * Scheduling and ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

If you have previous experience as a medical or health care intake scheduler, front desk agent ... Scheduling and confirming service appointments via phone, email, or text * Scheduling and ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

If you have previous experience as a medical or health care intake scheduler, front desk agent ... Scheduling and confirming service appointments via phone, email, or text * Scheduling and ...

PurposeCare

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Intake Coordinator Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we ... Schedule Flexibility * Ongoing growth, training & professional development * Mentor, office ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

The Intake Coordinator is responsible for managing all aspects of the client/patient intake process ... Scheduling appointments for consultations, tests, and procedures. * Maintaining up to date Census ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

The Intake Coordinator is responsible for managing all aspects of the client/patient intake process ... Scheduling appointments for consultations, tests, and procedures. * Maintaining up to date Census ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Intake Coordinator Location: Indianapolis, IN Department: Outpatient Services Employment Type ... Schedule appointments for consultations, tests, and procedures. * Maintain up-to-date Census ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Intake Coordinator Location: Indianapolis, IN Department: Outpatient Services Employment Type ... Schedule appointments for consultations, tests, and procedures. * Maintain up-to-date Census ...

ClearChoice

Patient Intake Coordinator

Indianapolis, IN · On-site

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Enjoy a predictable Monday-Friday schedule-no weekends required * Take advantage of full healthcare ...

ClearChoice

Patient Intake Coordinator

Indianapolis, IN

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Enjoy a predictable Monday-Friday schedule-no weekends required * Take advantage of full healthcare ...

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Intake Scheduling Coordinator information

What does an intake scheduling coordinator do?

An Intake Scheduling Coordinator is responsible for managing the initial appointment scheduling process for new clients or patients in healthcare or service organizations. They serve as the first point of contact, gathering necessary information, verifying insurance or eligibility, and coordinating schedules between clients and providers. Their role ensures that appointments are booked efficiently and that all required documentation is in order, contributing to a smooth intake process. They often communicate with both clients and staff to resolve scheduling conflicts and provide updates as needed.

What are the key skills and qualifications needed to thrive as an intake scheduling coordinator?

To thrive as an Intake Scheduling Coordinator, you need strong organizational skills, attention to detail, and experience in scheduling or healthcare administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and office productivity tools is often required. Excellent communication, multitasking, and problem-solving abilities help build rapport with patients and coordinate efficiently with internal teams. These skills ensure smooth patient intake processes and optimize the workflow, ultimately enhancing patient satisfaction and operational efficiency.

How does an intake scheduling coordinator typically collaborate with clinical and administrative teams?

As an Intake Scheduling Coordinator, you will regularly communicate with both clinical staff, such as nurses and therapists, and administrative teams to ensure appointments are scheduled efficiently and patient needs are accurately addressed. You'll act as a liaison, relaying important information about patient availability, insurance requirements, and provider schedules. Effective collaboration is essential for minimizing scheduling conflicts, improving patient flow, and ensuring a positive experience for both patients and staff. This role often requires balancing multiple priorities and adapting quickly to changes in schedules or patient needs.

What is the difference between Intake Scheduling Coordinator vs Medical Receptionist?

AspectIntake Scheduling CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; on-the-job training often provided
Work EnvironmentHealthcare clinics, hospitals, outpatient centersMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling patient appointments, managing intake forms, coordinating with providersGreeting patients, answering phones, checking in patients, administrative tasks

The Intake Scheduling Coordinator primarily focuses on managing appointment schedules and patient intake processes, often requiring organizational skills and some healthcare knowledge. In contrast, the Medical Receptionist handles front-desk duties like greeting patients and administrative support. While both roles work in healthcare settings, the Coordinator's role is more specialized in scheduling and intake management.

What are popular job titles related to Intake Scheduling Coordinator jobs in Indiana?

For Intake Scheduling Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Intake Scheduling Coordinator jobs in Indiana look for?

The top searched job categories for Intake Scheduling Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Intake Scheduling Coordinator jobs?

Cities in Indiana with the most Intake Scheduling Coordinator job openings:

Intake Scheduling Coordinator jobs near you
Infographic showing various Intake Scheduling Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution.

Intake Coordinator

PurposeCare

Indianapolis, IN • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 15 days ago

Job description

Intake Coordinator Responsibilities:
  • Manage the Home Health referral and intake process from initial referral through acceptance and transition to scheduling.
  • Receive and process new patient referrals from hospitals, skilled nursing facilities, rehabilitation facilities, physician offices, and other referral sources.
  • Review referrals for completeness and ensure all required patient, clinical, insurance, and physician information has been received.
  • Review Home Health orders and supporting documentation to identify requested services, including Skilled Nursing, Physical Therapy, Occupational Therapy, and other ordered disciplines.
  • Confirm patient demographics, contact information, insurance information, physician information, diagnosis, requested services, and other required referral details.
  • Obtain missing documentation, orders, clinical records, or additional information from referral sources as needed.
  • Communicate directly with referral sources regarding referral status, missing documentation, acceptance, or barriers to admission.
  • Coordinate with clinical leadership to determine whether the agency can safely and appropriately accept the patient based on clinical needs, service area, staffing availability, and required disciplines.
  • Collaborate with the Scheduling team to facilitate timely Start of Care (SOC) once a referral has been accepted.
  • Track pending referrals and follow up on outstanding information to prevent unnecessary delays in admission.
  • Maintain accurate and timely referral information within the company's EMR and referral management systems.
  • Ensure referral documentation is uploaded, organized, and available to the clinical team prior to Start of Care.
  • Communicate important clinical or operational information to the appropriate nursing, therapy, scheduling, and leadership teams.
  • Provide professional and timely communication to patients, families, physicians, referral partners, and internal team members.
  • Support an efficient handoff between Intake, Scheduling, and Clinical Operations to ensure a positive patient experience.
  • Maintain patient confidentiality and comply with HIPAA, company policies, and applicable Home Health regulations.
  • Assist with referral tracking, reporting, and other administrative responsibilities as needed.

Qualifications and Requirements:
  • 1+ year of healthcare intake, referral coordination, scheduling, insurance verification, or related healthcare administrative experience preferred.
  • Home Health or Home Care experience strongly preferred.
  • Previous experience processing Home Health referrals and admissions is highly preferred.
  • Understanding of Home Health services, including Skilled Nursing, PT, OT, and other clinical disciplines preferred.
  • Familiarity with Home Health orders, physician documentation, referral documentation, and Start of Care processes preferred.
  • Experience communicating with hospitals, physician offices, facilities, and other healthcare referral sources preferred.
  • Strong organizational skills and ability to manage a high volume of referrals and competing priorities.
  • Strong attention to detail with the ability to identify incomplete or missing referral information.
  • Excellent verbal and written communication skills.
  • Strong follow-up and problem-solving skills.
  • Comfortable working in multiple systems and learning Home Health EMR and referral platforms.
  • Ability to work collaboratively with clinical leadership, schedulers, nurses, therapists, and other operational teams.
  • Ability to work effectively in a fast-paced healthcare environment while maintaining accuracy and professionalism.

Join PurposeCare and help create a seamless experience for patients from the moment a referral is received through the start of their Home Health journey. Your Care is Our Purpose.
Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family
PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose.
As a growing company we provide:
  • A rewarding career making a difference, changing lives & communities
  • Schedule Flexibility
  • Ongoing growth, training & professional development
  • Mentor, on-call & referral programs
  • Opportunity to apply for positions at our other PurposeCare locations

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