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Evening Remote Appointment Scheduler Jobs in Indiana

Open Door Health Services

Bilingual Scheduler

Muncie, IN · On-site +1

$16.25 - $20.75/hr

After successful training, this role does have potential for hybrid remote work. Roles amp ... Coordinate patient appointments (scheduling, confirming, and rescheduling) to support smooth clinic ...

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Evening Remote Appointment Scheduler information

What is an evening remote appointment scheduler?

Evening Remote Appointment Schedulers are professionals who work remotely, typically during evening hours, to manage and organize appointments for clients or businesses. Their main responsibilities include scheduling, rescheduling, and confirming appointments through phone calls, emails, or online scheduling systems. They often serve as a key point of contact between clients and service providers, ensuring smooth communication and efficient calendar management. This role is ideal for individuals seeking flexible hours and the ability to work from home, especially during non-traditional business times.

What are the key skills and qualifications needed to thrive as an evening remote appointment scheduler?

To thrive as an Evening Remote Appointment Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or administrative support, often supported by a high school diploma or equivalent. Familiarity with scheduling software, customer relationship management (CRM) systems, and basic office tools like email and spreadsheets is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for this role. These skills ensure efficient, accurate scheduling and positive client interactions, which are critical for maintaining smooth operations outside of regular business hours.

What are some common challenges faced by evening remote appointment schedulers, and how can they be managed?

Evening Remote Appointment Schedulers often encounter challenges such as handling high call volumes during peak hours, managing last-minute cancellations, and coordinating across multiple time zones. To manage these, strong organizational skills and proficiency with scheduling software are essential. Effective communication and adaptability also help in addressing urgent changes and ensuring clients' needs are met efficiently, even when working independently. Many companies provide training and collaborative tools to support remote team members and foster a supportive virtual environment.

What is the difference between Evening Remote Appointment Scheduler vs Customer Service Representative?

AspectEvening Remote Appointment SchedulerCustomer Service Representative
CredentialsBasic computer skills, scheduling software familiarityCommunication skills, sometimes specific certifications
Work EnvironmentRemote, flexible hours, evening shiftsRemote or in-office, varied shifts including evenings
Industry UsageHealthcare, salons, service providersRetail, telecom, service industries
Search & Comparison IntentScheduling, appointment setting, remote workCustomer support, communication roles

The Evening Remote Appointment Scheduler primarily focuses on managing appointments remotely during evening hours, often requiring scheduling software skills. In contrast, Customer Service Representatives handle customer inquiries and support, sometimes during evening shifts, with a broader focus on communication. Both roles are remote-friendly but differ in core responsibilities and industry applications.

What does an evening remote appointment scheduler do?

An evening remote appointment scheduler manages and confirms appointments for clients or patients through phone, email, or scheduling software during evening hours. They coordinate schedules, update records, and ensure appointments are properly scheduled, often using tools like calendar management software. Strong communication skills and attention to detail are essential for this role.

What are popular job titles related to Evening Remote Appointment Scheduler jobs in Indiana?

For Evening Remote Appointment Scheduler jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Evening Remote Appointment Scheduler jobs in Indiana look for?

The top searched job categories for Evening Remote Appointment Scheduler jobs in Indiana are:

What cities in Indiana are hiring for Evening Remote Appointment Scheduler jobs?

Cities in Indiana with the most Evening Remote Appointment Scheduler job openings:

Evening Remote Appointment Scheduler jobs near you
Infographic showing various Evening Remote Appointment Scheduler job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution.

Bi-lingual Dental Scheduler - Remote

Unique Library

Jeffersonville, IN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Unique has been rated as one of the top ten employers in Southern Indiana!



Join a Team That Values Your Voice-In Both English and Spanish!


Serving dental practices across North America, Unique Dental Scheduling is a fast growing business in Southern Indiana providing phone-based appointment scheduling for dental patients.


For 25 years, Unique has helped our customers grow through constant dedication to excellence in service, quality and value. We have built our reputation on effective and flexible solutions, accuracy, innovation, creative use of technology, and the highest professional and ethical standards.


Our environment is team-oriented, family friendly and flexible. Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and rewarding work experience. Unique's steady growth creates regular opportunities for career advancement and professional development--for ALL of our employees


Introduction to Role:

Unique Dental Scheduling is a remote call center . You will have back-to-back calls throughout your entire shift, immediately navigating from one caller to the next to efficiently schedule appointments for our clients. We expect accuracy in appointment scheduling, data entry, and information shared with both patient and client - and we set you up for success with our continuing training and professional development. We believe that each job or role a person has with any company is an opportunity to learn and enhance skills that will take you where you want to be years from now. Calls are measured in accordance with traditional call center statistics. For example, (AHT) your average time spent on a call, (Conversion) how often you are able to schedule a patient, and (Adherence) meeting the minimum time spent on the phones.


Fluent in bothEnglish and Spanish?

Would you love to help others and be the friendly voice that supports patients and dental practices across the country? If so, we'd love to have you on our team!


Many of our patients feel most comfortable communicating in Spanish-and we want them to feelheard, understood, and respected. Your bilingual skills help bridge that gap and ensure every patient gets the excellent service they deserve!



(IF DENTAL EXPERIENCE):

If you have experience with dental or medical, you get to enjoy the patient interaction by assisting them schedule their needed appointments ; however, we are unable to give clinical advice over the phone. An added bonus is that paperwork, physical requirements, and typical job functions for an office/clinical setting do not apply.


Equipment and training will be provided.A strong internet connection is required.Our full-time shift availability includes Monday - Friday, mid-day and evenings. We also have part-time flexible schedules available. Our agents' schedules are the same week after week for our employees' convenience and consistency.


Those who are successful in this role have traits such as:

  • Multitasking
  • Computer savvy (including typing speed of 40wpm)
  • Eagerness to assist
  • Excellent customer service
  • Reliability
  • Excellent use of English language
  • Fluency in Spanish


Essential Duties and Responsibilities:

  • Answer calls within 3 seconds or less.
  • Complete a standard call within 5 minutes.
  • Provide excellent patient care/customer service at all times.
  • Manage time efficiently while both on and off the phones.
  • Prioritize tasks/calls in order of importance.
  • Respond cooperatively to constructive criticism.
  • MUSTbe able to ensure a distraction free work environment


Education/Experience Requirements:

  • High school diploma or equivalent required
  • 2 year post high school education preferred
  • 1-2 years customer service experience required; phone-based highly preferred
  • Fluency in Spanish


Additional Requirements:

  • Must have high-speed internet connection.
  • Must pass a pre-employment background screen.
  • Must successfully pass ALL pre-employment assessments.
  • Must provide two work references with their current contact information at time of the interview.


Summary of Employment:

The ideal candidate will be conscientious, respectful, and efficient, have a positive attitude, and thrive in a fast paced environment. Excellent attendance, the ability to apply feedback, and exceptional communication skills are necessary for success. Those who are goal-oriented, flexible, and have excellent patient care will have an advantage in this role. Specifically seeking effective time managers and critical thinkers.


Available schedules:

  • Full-time: M-F, flexible schedules between 10:00am EST - 9:00pm EST. Also, Tues-Sat--11:30am-8:00pm EST


Benefits:

Unique offers a full suite of benefits including:

  • Healthcare through Cigna
  • Dental, Vision-premium paid
  • Employee Assistance Program
  • Paid vacation and sick leave
  • Paid Holidays
  • 401k; 4% company match
  • Life insurance, premium paid
  • Long-term disability, premium paid
  • Short-term disability
  • Professional development
  • Bonuses
  • Possible cost of living differential in base pay depending on location


Due to the large number of applications, please DO NOT call about the status of your application. We will follow up with you according to our application process.


Unique provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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