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Centralized Scheduling Jobs in Indiana (NOW HIRING)

A leading healthcare organization is seeking customer-focused professionals to join its centralized scheduling team. This role offers the opportunity to support patients by coordinating appointments ...

... Centralized Scheduling department. * Properly triaging and/or handing incoming patient concerns / phone calls; making sure critical issues are addressed in a timely manner. Registers patients (to ...

... Centralized Scheduling department. * Properly triaging and/or handing incoming patient concerns / phone calls; making sure critical issues are addressed in a timely manner. Registers patients (to ...

... Centralized Scheduling department. * Properly triaging and/or handing incoming patient concerns / phone calls; making sure critical issues are addressed in a timely manner. Registers patients (to ...

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Centralized Scheduling information

See Indiana salary details

$12

$21

$42

How much do centralized scheduling jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for centralized scheduling in Indiana is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Centralized Scheduling vs Medical Scheduler?

AspectCentralized SchedulingMedical Scheduler
CredentialsTypically requires administrative or healthcare certificationsRequires medical office or healthcare-related certifications
Work EnvironmentCentralized office, often in healthcare organizations or hospitalsMedical offices, clinics, or healthcare facilities
Employer & IndustryHospitals, healthcare networks, large clinicsPrivate practices, outpatient clinics, healthcare providers
Search & Comparison IntentPeople comparing appointment coordination roles in healthcareIndividuals seeking medical office scheduling jobs

Centralized Scheduling involves managing appointments across multiple departments or locations within a healthcare organization, often from a central office. Medical Schedulers typically focus on scheduling patient appointments within a specific medical practice or clinic. While both roles require healthcare-related certifications and involve appointment management, Centralized Scheduling emphasizes coordination across multiple units, whereas Medical Schedulers work within individual practices.

How does a centralized scheduling role typically interact with clinical staff and departments?

In a Centralized Scheduling role, you'll regularly collaborate with clinical staff such as nurses, physicians, and department managers to coordinate patient appointments and procedures. Effective communication is essential, as you'll need to balance department availability with patient needs while ensuring all required preparations are in place. Working as part of a centralized team, you may also help resolve scheduling conflicts and clarify special requirements, helping to maintain smooth operations across multiple departments.

What is centralized scheduling?

Centralized scheduling is a process used in various industries, especially healthcare, to manage and coordinate appointments, resources, and staff from a single, central location or team. This approach streamlines scheduling workflows, improves efficiency, reduces errors, and enhances communication across departments. In healthcare, centralized scheduling helps ensure that patients are matched with the right provider and appointment slot while making optimal use of available resources.

What are the key skills and qualifications needed to thrive as a centralized scheduler, and why are they important?

To thrive as a Centralized Scheduler, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with scheduling software, electronic health records (EHR) systems, and telephone systems is often required. Excellent communication, problem-solving ability, and a customer service mindset help you interact effectively with patients and healthcare teams. These skills ensure efficient appointment coordination, minimize scheduling errors, and support positive patient experiences.
What are popular job titles related to Centralized Scheduling jobs in Indiana? For Centralized Scheduling jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Centralized Scheduling job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Nights. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $45,378 per year, or $21.8 per hour.

Associate Patient Access Rep- Centralized Scheduling

Community Health Network

Indianapolis, IN • On-site

Other

Posted 4 days ago


Community Health Network rating

7.7

Company rating: 7.7 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers


Job description

Associate Patient Access Rep- Centralized Scheduling

Job Ref 2604141

Category Administrative & General Support Job Family Administrative / Secretarial Department Centralized Scheduling Schedule Full-time Facility Shadeland Station

Shadeland Ave Indianapolis, IN 46256 United States

Shift Day Job Hours Monday - Friday 9:00am - 6:30pm. Weekends off. Work from home role but requires onsite during first 6 weeks for all training. Additional onsite meetings/trainings as needed.

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn't do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

  • High School Diploma or GED High School diploma or GED equivalent (Required)
  • 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
  • Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
  • Completes Admissions, Discharges, and Transfers in a timely manner when applicable
  • Ability to monitor and perform all patient hospital and/or ambulatory movement
  • Utilizes EPIC work queue to pre-register scheduled patients
  • Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
  • Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
  • Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
  • Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Apply Today!


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