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Service Scheduler Jobs in Indiana (NOW HIRING)

Romain Cross Pointe Careers

Service Scheduler

Evansville, IN · On-site

$14.25 - $18.25/hr

Follow the requirements of the Romain Service Process to schedule appointments. When setting the appointment, verify the customer's name, address, telephone numbers (home, work and/or cell), e-mail ...

Romain Cross Pointe

Service Scheduler

Evansville, IN · On-site

$14.25 - $18.25/hr

Follow the requirements of the Romain Service Process to schedule appointments. When setting the appointment, verify the customer's name, address, telephone numbers (home, work and/or cell), e-mail ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

Our beloved service scheduler has retired and Heritage Ford seeks a replacement. The service scheduler is an administrative professional who acts as the voice of our dealership, communicating ...

Topcon Corporation

PSG Scheduler

Indianapolis, IN

$17 - $21.50/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Ascension

Surgical Scheduler

Carmel, IN · On-site

$19.65/hr

Breast Care Services Schedule: PRN Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in ...

Ascension

Surgical Scheduler

Carmel, IN

$18.75 - $24.25/hr

Breast Care Services Schedule: PRN How you'll make an impact in this role Coordinate OR surgery schedules to maximize efficient use of operating rooms, equipment, and staff. * Work with physician ...

Open Door Health Services

Scheduler

Muncie, IN · On-site +1

Monday - Friday, 8a to 5p Open Door Health Services is seeking a full-time Scheduler at 333 S. Madison St. in Muncie, Indiana. Overview As an Open Door Scheduler, you will be part of a supportive ...

United States Cold Storage

Scheduler

Lebanon, IN · On-site

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

United States Cold Storage

Scheduler

Lebanon, IN · On-site

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

BWX Technologies, Inc.

Scheduler

Mount Vernon, IN

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

United States Cold Storage

Scheduler

Lebanon, IN

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

United States Cold Storage

Scheduler

Lebanon, IN · On-site

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

United States Cold Storage

Scheduler

Lebanon, IN

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

United States Cold Storage Inc

Scheduler

Lebanon, IN

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

BWX Technologies

Scheduler

Mount Vernon, IN · On-site

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

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Service Scheduler information

See Indiana salary details

$13

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$28

How much do service scheduler jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for service scheduler in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.21 per hour, depending on experience, location, and employer.

What does a service scheduler do?

A Service Scheduler is responsible for coordinating and organizing appointments, service calls, and maintenance schedules for a company's clients or customers. They communicate with customers to confirm service needs, assign tasks to technicians or service staff, and ensure that schedules are efficient and meet both client and company requirements. Service Schedulers often use specialized software to track, update, and manage appointments, helping to maximize productivity and customer satisfaction. Their role is crucial in industries such as HVAC, automotive repair, healthcare, and facility management.

What are the key skills and qualifications needed to thrive as a service scheduler?

To thrive as a Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as ServiceTitan or Microsoft Outlook and basic proficiency in CRM systems are typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations are crucial soft skills in this role. These skills and qualities enable efficient coordination of service appointments, minimize downtime, and ensure high customer satisfaction.

What are some common challenges faced by service schedulers and how can they be managed effectively?

Service Schedulers often face challenges such as last-minute appointment changes, coordinating between technicians and customers, and managing high volumes of requests during peak times. Effective communication, flexibility, and strong organizational skills are key to overcoming these hurdles. Utilizing scheduling software and maintaining up-to-date records can help reduce errors and improve efficiency. Regular check-ins with team members also ensure everyone is aligned and can adapt quickly to changes.
What are popular job titles related to Service Scheduler jobs in Indiana? For Service Scheduler jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Scheduler jobs in Indiana look for? The top searched job categories for Service Scheduler jobs in Indiana are:
Service Scheduler jobs near you
Infographic showing various Service Scheduler job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,500 per year, or $20.4 per hour.

Service Scheduler

Romain Cross Pointe Auto Park

Evansville, IN

$14.25 - $18.25/hr

Other

Posted 28 days ago

Job description

Description

PURPOSE OF JOB:

This is an individual contributor position that is responsible for taking incoming calls promptly and professionally and for assisting customers with coordinating automotive service appointments or locating the proper personnel to assist them. Ensures that Business Development Center (BDC) goals are achieved on a monthly basis.


JOB DUTIES:

Process Incoming Service Appointment Requests:

  • Promptly and professionally assist customers contacting the BDC for service appointments.
  • Follow the requirements of the Romain Service Process to schedule appointments. When setting the appointment, verify the customer's name, address, telephone numbers (home, work and/or cell), e-mail address and information on the vehicle to be serviced such as year, make, and model vehicle year, as well as the type(s) of service that needs to be completed during the service appointment. Also checks Vehicle Identification Numbers (VINs) for open recalls in the designated software system(s). 
  • Promptly and accurately enter appointments into the designated software system(s).
  • Follow company guidelines and scripts for answering the phone, setting appointments, follow-ups, etc.
  • The Service Scheduler will take appointment calls, estimation calls, open recall calls, overflow for updates, etc. Most technical calls and status calls should be transferred to the appropriate Assistant Service Manager (ASM).

2. Quality & Continuous Improvement

  • Personally commit to quality in all aspects of work.
  • Provide "World Class Customer Service" for internal and external customers.
  • Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.

3. Schedule and Shift

  • Monday - Friday 7:30am - 4:30pm
  • Full Time - Weekly Hours 40

Requirements

1. Education:

  • High school diploma/equivalent is minimally required.


2. Other Knowledge, Skills, Abilities & Competencies:

  • Maintain a professional, well-groomed personal appearance.
  • Demonstrate an outgoing personality with a courteous and professional presence.
  • Strong customer service orientation.
  • Strong attention to detail skills.
  • Strong verbal, written, and active listening skills.
  • Ability to multitask in a fast-paced business environment and adjust to competing priorities.
  • Strong organizational skills.
  • Ability to maintain confidentiality.
  • Strong interpersonal abilities to deal effectively with customers and business contacts at all levels.
  • Strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to work independently, without constant supervision.
  • Possess a working knowledge of basic office equipment, such as printers, copiers, faxes, scanners.
  • Must possess and continuously maintain a valid driver's license with an acceptable driving record

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