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Service Scheduler Jobs in Indiana (NOW HIRING)

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

Our beloved service scheduler has retired and Heritage Ford seeks a replacement. The service scheduler is an administrative professional who acts as the voice of our dealership, communicating ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

Our beloved service scheduler has retired and Heritage Ford seeks a replacement. The service scheduler is an administrative professional who acts as the voice of our dealership, communicating ...

Topcon Corporation

PSG Scheduler

Indianapolis, IN · On-site

$17 - $21.50/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Topcon

PSG Scheduler

Indianapolis, IN · On-site

$17 - $21.50/hr

Position Summary The Field Service Scheduler is responsible for managing all incoming service requests and coordinating the efficient dispatch of field service technicians. This role serves as the ...

Nuclear Fuel Services

Scheduler

Mount Vernon, IN · On-site

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

BWX Technologies

Scheduler

Mount Vernon, IN · On-site

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

BWX Technologies, Inc.

Scheduler

Mount Vernon, IN

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

Knight Transportation

Scheduler

Indianapolis, IN

$18.82 - $22/hr

Join Knight as a Scheduler! Pay Range: $18.82 - $22.00 Hourly Location: 3875 Plainfield Rd ... Provide exceptional customer service with all shippers/receivers to encourage and maintain an ...

Knight Transportation

Scheduler

Indianapolis, IN

$18.82 - $22/hr

Join Knight as a Scheduler! Pay Range: $18.82 - $22.00 Hourly Location: 3875 Plainfield Rd ... Provide exceptional customer service with all shippers/receivers to encourage and maintain an ...

BWX Technologies

Scheduler

Mount Vernon, IN · On-site

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

BWXT

Scheduler

Mount Vernon, IN · On-site

Our company supplies precision manufactured components, services and fuel for the commercial ... The Scheduler utilizes Oracle Primavera P6 to develop resource-aligned, achievable production ...

MIG

Scheduler

Indianapolis, IN · On-site

Scheduler Location: Indianapolis Company Overview ... Maddox provides specialized cryogenic and mechanical services for air separation/cryogenic systems ...

Knight Transportation

Scheduler

Indianapolis, IN · On-site

$18.82 - $22/hr

Description Join Knight as a Scheduler! Pay Range: $18.82 - $22.00 Hourly Location: 3875 Plainfield ... Provide exceptional customer service with all shippers/receivers to encourage and maintain an ...

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Service Scheduler information

See Indiana salary details

$13

$20

$28

How much do service scheduler jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service scheduler in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.21 per hour, depending on experience, location, and employer.

What does a service scheduler do?

A Service Scheduler is responsible for coordinating and organizing appointments, service calls, and maintenance schedules for a company's clients or customers. They communicate with customers to confirm service needs, assign tasks to technicians or service staff, and ensure that schedules are efficient and meet both client and company requirements. Service Schedulers often use specialized software to track, update, and manage appointments, helping to maximize productivity and customer satisfaction. Their role is crucial in industries such as HVAC, automotive repair, healthcare, and facility management.

What are the key skills and qualifications needed to thrive as a service scheduler?

To thrive as a Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as ServiceTitan or Microsoft Outlook and basic proficiency in CRM systems are typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations are crucial soft skills in this role. These skills and qualities enable efficient coordination of service appointments, minimize downtime, and ensure high customer satisfaction.

What are some common challenges faced by service schedulers and how can they be managed effectively?

Service Schedulers often face challenges such as last-minute appointment changes, coordinating between technicians and customers, and managing high volumes of requests during peak times. Effective communication, flexibility, and strong organizational skills are key to overcoming these hurdles. Utilizing scheduling software and maintaining up-to-date records can help reduce errors and improve efficiency. Regular check-ins with team members also ensure everyone is aligned and can adapt quickly to changes.

What are popular job titles related to Service Scheduler jobs in Indiana?

For Service Scheduler jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Service Scheduler jobs in Indiana look for?

The top searched job categories for Service Scheduler jobs in Indiana are:

Service Scheduler jobs near you
Infographic showing various Service Scheduler job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,500 per year, or $20.4 per hour.

Service Scheduler (Part-Time)

Romain Cross Pointe Auto Park

Evansville, IN

$14.25 - $18.25/hr

Part-time

Re-posted 19 days ago

Job description

Description

 PURPOSE OF JOB:  This is an individual contributor position that is responsible for taking incoming calls promptly and professionally and for assisting customers with coordinating automotive service appointments or locating the proper personnel to assist them. Ensures that Business Development Center (BDC) departmental  goals are achieved on a monthly basis.

The minimum hours are Monday- 4 pm- 7 pm, Thursday, 4 pm- 7pm and Saturdays, 1 pm - 6pm. I can provide more hours if needed.

JOB DUTIES:

Process Incoming Service Appointment Requests:

  • Promptly and professionally assist customers contacting the BDC for service appointments.
  • Follow the requirements of the Romain Service Process to schedule appointments. When setting the appointment, verify the customer's name, address, telephone numbers (home, work and/or cell), e-mail address and information on the vehicle to be serviced such as the year, make, and model vehicle year, as well as the type(s) of service that needs to be completed during the service appointment. Also checks Vehicle Identification Numbers (VINs) for open recalls in the designated software system(s).
  • Promptly and accurately enter appointments into the designated software system(s).
  • Follow company guidelines and scripts for answering the phone, setting appointments, follow-ups, etc.
  • Take appointment calls, estimation calls, open recall calls, and overflow for updates, etc.  Most technical calls and status calls should be transferred to the appropriate Assistant Service Manager (ASM).

General

  • Ensure prompt and regular attendance.
  • Perform other appropriate duties as may be assigned by Management.
  • Travel as business needs may require.

Quality & Continuous Improvement

  • Personally commit to quality in all aspects of work.
  • Provide "World Class Customer Service" for internal and external customers.
  • Communicate and exemplify the Company's Mission Statement, Vision Statement, Values, and Philosophy.

Requirements

 Education:

  • High school diploma/equivalent is minimally required.

Experience:

  • Prior professional work experience managing multi-line phone systems is preferred.

Other Knowledge, Skills, Abilities & Competencies:

  • Strong customer service orientation.
  • Strong attention to detail skills.
  • Strong verbal, written, and active listening skills.
  • Maintain a professional, well-groomed personal appearance.
  • Demonstrate an outgoing personality with a courteous and professional presence.
  • Ability to multitask in a fast-paced business environment and adjust to competing priorities.
  • Strong organizational skills.
  • Ability to maintain confidentiality.
  • Strong interpersonal abilities to deal effectively with customers and business contacts at all levels.
  • Strong computer skills, including proficiency with Microsoft Office.
  • Ability to work independently, without constant supervision.
  • Possess a working knowledge of basic office equipment, such as printers, copiers, faxes, scanners.
  • Must possess and continuously maintain a valid driver's license with an acceptable driving record.

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job.  While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify as circumstances or business needs require.

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