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Service Scheduler Jobs (NOW HIRING)

Ray Laethem Buick GMC

Service Scheduler

Detroit, MI · On-site

Ray Laethem is looking to hire a full time service scheduler. At Ray Laethem dealership we are committed to delivering top tier customer service and automotive expertise. We're currently seeking a ...

MarineMax

Service Technician

Jupiter, FL · On-site

Complete repair work utilizing service scheduler and SSO's within the established timeframe * Ensure all warranty work is completed according to manufacture's and MarineMax guidelines * Safely ...

New

SkipperBud's

Service Technician

Sturgeon Bay, WI · On-site

Complete repair work utilizing service scheduler and SSO's within the established timeframe * Ensure all warranty work is completed according to manufacturer's and MarineMax guidelines * Safely ...

Orthopedic Centers of Colorado

Scheduler

Parker, CO · On-site

$21/hr

Request, track and obtain pre-authorization from insurance carriers within time allotted for medical services. * Schedule patients for any required diagnostic tests prior to surgery (for example MRI ...

New

Marquee

Surgery Scheduler

Laguna Woods, CA · On-site

$26 - $32/hr

Answer and route incoming calls professionally; provide excellent patient/customer service * Schedule procedures/surgeries and coordinate related appointments * Insurance verification and basic ...

ARK Systems

Service Contract Scheduler

Baltimore, MD · On-site

ARK Systems is looking for an Service Contract Scheduler for our Columbia office UP TO $1,000 SIGN-ON BONUS! Duties/Responsibilities: Receives and processes calls and tickets for testing, service ...

SkipperBud's

Service Advisor

Marblehead, OH · On-site

KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to ...

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Service Scheduler information

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How much do service scheduler jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for service scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What does a service scheduler do?

A Service Scheduler is responsible for coordinating and organizing appointments, service calls, and maintenance schedules for a company's clients or customers. They communicate with customers to confirm service needs, assign tasks to technicians or service staff, and ensure that schedules are efficient and meet both client and company requirements. Service Schedulers often use specialized software to track, update, and manage appointments, helping to maximize productivity and customer satisfaction. Their role is crucial in industries such as HVAC, automotive repair, healthcare, and facility management.

What are the key skills and qualifications needed to thrive as a service scheduler?

To thrive as a Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as ServiceTitan or Microsoft Outlook and basic proficiency in CRM systems are typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations are crucial soft skills in this role. These skills and qualities enable efficient coordination of service appointments, minimize downtime, and ensure high customer satisfaction.

What are some common challenges faced by service schedulers and how can they be managed effectively?

Service Schedulers often face challenges such as last-minute appointment changes, coordinating between technicians and customers, and managing high volumes of requests during peak times. Effective communication, flexibility, and strong organizational skills are key to overcoming these hurdles. Utilizing scheduling software and maintaining up-to-date records can help reduce errors and improve efficiency. Regular check-ins with team members also ensure everyone is aligned and can adapt quickly to changes.
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Service Scheduler jobs near you
Infographic showing various Service Scheduler job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Service Scheduler

Detroit, MI • On-site

Ray Laethem Buick GMC
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Ray Laethem Buick GMCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Ray Laethem is looking to hire a full time service scheduler. At Ray Laethem dealership we are committed to delivering top tier customer service and automotive expertise. We're currently seeking a friendly, organized, and detail oriented Service Scheduler to join our team and be the first point of contact for our valued customers.
COMPANY OVERVIEW:
  • Automotive dealership presence in the Motor City for over 40 years and growing
  • Community Focused and committed to excellence

JOB RESPONSIBILITIES:
  • Greet customers in a professional and welcoming manner
  • Answer all incoming service related phone calls
  • Schedule service appointments efficiently and accurately
  • Cash out customers for both sales and service transactions
  • Reconcile the daily cash drawer
  • File and scan service documents promptly

JOB QUALIFICATIONS:
  • Computer Literate to use basic software and scheduling tools
  • Valid Driver's License
  • Strong Communication and Customer Service Skills
  • Ability to multitask and stay organized in a fast paced environment
  • Previous experience in an automotive or customer facing roles is a plus
  • Familiarity with dealership management systems and DMS systems is a plus

JOB PERKS:
  • Excellent Medical, Dental, Vision, and Disability Insurance
  • 401K
  • Paid Holidays
  • PTO time that increases with years of service
  • Room For Advancement Within Our Company

EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES:
  • CUSTOMER SERVICE ABOVE ALL ELSE
  • PRIDE IN OUR TEAM
  • DRIVEN TO BE THE BEST

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