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Service Scheduler Jobs (NOW HIRING)

ReNuke Services

Maintenance Scheduler

The Woodlands, TX

$52K - $64K/yr

E283-1 - Planner/Scheduler V - The Woodlands, TX - 12 Months ReNuke Services is seeking a Planner/Scheduler V for our client"s site in The Woodlands, TX! Job Summary: Responsible for developing ...

MarineMax

Mobile Service Technician

Grasonville, MD · On-site

Complete repair work utilizing service scheduler and SSO's within the established timeframe * Maintain and secure inventory and tools on company vehicles at all times * Ensure customer satisfaction ...

Island Marine Center

Service Advisor

Lake Wylie, SC

KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to ...

Sentara Healthcare

Scheduler

Norfolk, VA · On-site

$16.25 - $21/hr

... Service, scheduling, billing, authorizations, administrative, referrals, Talroo-Allied Health, non-clinical. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • ...

SkipperBud's

Service Advisor

Marblehead, OH · On-site

KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to ...

ARK Systems

Service Contract Scheduler

Baltimore, MD · On-site

Service Contract Scheduler ARK Systems is looking for a Service Contract Scheduler for our Columbia office. Up to $1,000 sign-on bonus! Duties/Responsibilities: * Receives and processes calls and ...

MarineMax

Service Advisor

Lake Hopatcong, NJ · On-site

KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to ...

MarineMax

Service Advisor

FL · On-site

KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to ...

MarineMax

Marine Service Technician

Stuart, FL · On-site

Complete repair work utilizing service scheduler and SSO's within the established timeframe * Ensure all warranty work is completed according to manufacturer's and MarineMax guidelines * Safely ...

CommWell Health

Centralized Scheduler

Answer incoming calls promptly, providing excellent customer service and accurate information about clinic services. * Schedule medical, dental, and behavioral health appointments by assessing ...

Smart Health

Appointment Scheduler

Phoenix, AZ · On-site

$16.50 - $20.75/hr

You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service. Schedule: Monday through Friday (on-site) What You'll Do: - Answer ...

Saguaro Dermatology

Appointment Scheduler

Phoenix, AZ · On-site

You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service. Schedule: Monday through Friday (on-site) What You'll Do: - Answer ...

Ascension

Surgical Scheduler Surgical Services

Austin, TX · On-site

$18.50 - $24/hr

Surgical Services Schedule: Day Shift | Monday - Friday 8:30a - 5:00p What You Will Do * Execute ... in service, growth, care and connection. We empower our 97,000+ associates to bring their skills ...

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Service Scheduler information

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How much do service scheduler jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What does a Service Scheduler do?

A Service Scheduler is responsible for coordinating and organizing appointments, service calls, and maintenance schedules for a company's clients or customers. They communicate with customers to confirm service needs, assign tasks to technicians or service staff, and ensure that schedules are efficient and meet both client and company requirements. Service Schedulers often use specialized software to track, update, and manage appointments, helping to maximize productivity and customer satisfaction. Their role is crucial in industries such as HVAC, automotive repair, healthcare, and facility management.

What are the key skills and qualifications needed to thrive as a Service Scheduler, and why are they important?

To thrive as a Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as ServiceTitan or Microsoft Outlook and basic proficiency in CRM systems are typically required. Excellent communication, problem-solving abilities, and the capacity to handle stressful situations are crucial soft skills in this role. These skills and qualities enable efficient coordination of service appointments, minimize downtime, and ensure high customer satisfaction.

What are some common challenges faced by Service Schedulers and how can they be managed effectively?

Service Schedulers often face challenges such as last-minute appointment changes, coordinating between technicians and customers, and managing high volumes of requests during peak times. Effective communication, flexibility, and strong organizational skills are key to overcoming these hurdles. Utilizing scheduling software and maintaining up-to-date records can help reduce errors and improve efficiency. Regular check-ins with team members also ensure everyone is aligned and can adapt quickly to changes.
More about Service Scheduler jobs
What states have the most Service Scheduler jobs? States with the most job openings for Service Scheduler jobs include:
What job categories do people searching Service Scheduler jobs look for? The top searched job categories for Service Scheduler jobs are:
Service Scheduler jobs near you
Infographic showing various Service Scheduler job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.
Automotive Service Department Scheduler

Automotive Service Department Scheduler

Huntersville Ford

Huntersville, NC • On-site

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Automotive Service Department Scheduler

Customer-Focused Role | Stable Schedule | Growth Opportunity

Krause Auto Group

Help Deliver an Exceptional Service Experience from the Very First Call

Krause Auto Group is seeking a professional, organized, and customer-focused Automotive Service Department Scheduler to join our growing service team. This role is essential to creating a smooth and positive customer experience by helping clients schedule service appointments, follow up on vehicle maintenance needs, and maintain consistent communication throughout the service process.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

  • Free health insurance option available
  • HSA company contributions
  • Dental & vision insurance available
  • Short-term & long-term disability insurance
  • 401(k) options available
  • Paid vacation, PTO, and holidays
  • Career advancement opportunities—we promote from within
  • Employee discounts on vehicles, parts & service
  • Holiday lunches, team events, and employee appreciation celebrations
  • Family-owned and operated culture
  • Long-term career stability
  • Supportive and team-oriented environment

What You’ll Do

As an Automotive Service Department Scheduler, you’ll help ensure customers receive prompt, professional, and efficient service scheduling support while helping maintain workflow within the service department.

Customer Communication & Scheduling

  • Answer incoming calls and assist customers with scheduling service appointments
  • Schedule appointments based on shop capacity, technician availability, and workflow guidelines
  • Respond quickly to customer phone calls, internet scheduling requests, and live chat inquiries
  • Confirm scheduled appointments and follow up on missed appointments
  • Assist customers with questions regarding vehicle maintenance recommendations and service needs

Customer Follow-Up & Retention

  • Conduct outbound follow-up calls after service appointments to ensure customer satisfaction
  • Follow dealership processes for declined services, lost customers, and future appointment scheduling
  • Send service reminders, coupons, promotions, and customer communication materials
  • Encourage satisfied customers to leave online reviews and feedback
  • Help maintain strong customer retention through consistent communication and follow-up

Administrative Support

  • Maintain accurate customer notes and appointment information within dealership systems
  • Work closely with Service Advisors and department leadership to support workflow efficiency
  • Assist with maintaining organized scheduling processes and communication records
  • Support additional service department administrative tasks as needed

What You Bring

  • Strong customer service and communication skills
  • Positive attitude with a professional and friendly demeanor
  • Excellent phone etiquette and active listening skills
  • Strong organizational and multitasking abilities
  • Ability to work efficiently in a fast-paced environment
  • Team-oriented mindset with a willingness to learn and improve
  • Reliable, punctual, and detail-oriented work ethic
  • Comfortable communicating with customers regarding maintenance recommendations and follow-up services

Requirements:

  • Strong computer skills including Outlook, Excel, Google Sheets, and Word
  • Dual-screen experience preferred
  • Previous customer service or appointment scheduling experience preferred
  • Valid driver’s license with a clean driving record

Why Krause Auto Group?

  • Over 30 years of automotive success
  • Family-owned and operated organization
  • Promote-from-within culture with real advancement opportunities
  • Opportunity to grow within a respected multi-brand automotive group
  • Leadership team focused on employee development and long-term success
  • Strong reputation for customer satisfaction and employee support

 

Perfect For Candidates With Backgrounds In:

  • Customer service
  • Appointment scheduling
  • Call center support
  • Automotive service coordination
  • Reception or administrative support
  • Hospitality and client relations
  • Retail or phone-based customer support

Start Your Career with Huntersville Ford

This is more than just a scheduling role—it’s an opportunity to join a growing team, build valuable customer service experience, and grow your career within a stable and supportive organization.

Apply today and become part of the Krause Auto Group family.

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.