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Intake Manager Jobs in Phoenix, AZ (NOW HIRING)

Greenberg Traurig

Intake Specialist

Phoenix, AZ · On-site

$17.50 - $23.50/hr

This role reports to the Intake Manager. Position Summary This position's primary responsibility is regarding the data entry of information into the Conflicts and Accounting System software. This ...

Empower Associates

Intake Attorney

Phoenix, AZ · On-site +1

$115K - $125K/yr

Intake isn't an afterthought here -- it's a core strategic function, operated with the discipline ... Sensitive and complex intakes -- Personally manage high-value, legally intricate, or sensitive ...

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Orion Placement

Intake Attorney

Phoenix, AZ · Hybrid

$120K - $135K/yr

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with legal technology, CRMs, or intake management systems is preferred. * Arizona license or willingness to obtain admission is a plus. * Spanish language skills are beneficial but not ...

Lisinski Law Firm

Business Development Manager - Phoenix

Tempe, AZ · On-site

$58K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Intake Manager drives results through data-informed decision-making, hands-on coaching, and strong accountability systems while serving as a cultural and operational anchor for the team. You do ...

AdvisaCare

Intake Coordinator

Gilbert, AZ · On-site

$18 - $24.50/hr

  • Medical

  • Retirement

  • PTO

The ideal candidate will be comfortable managing multiple responsibilities, communicating with ... Responsibilities Patient Intake * Collect patient information, including name, date of birth ...

AdvisaCare

Intake Coordinator

Gilbert, AZ · On-site

$18 - $24.50/hr

  • Medical

  • Retirement

  • PTO

The ideal candidate will be comfortable managing multiple responsibilities, communicating with ... ResponsibilitiesPatient Intake * Collect patient information, including name, date of birth ...

Pennant Group

Intake Coordinator

Phoenix, AZ · On-site

$17.75 - $24.25/hr

Manage the full intake process, including insurance verification and authorization * Coordinate and manage patient scheduling to ensure timely admissions, evaluations, and home health visits

Pennant Group

Intake Coordinator

Phoenix, AZ · On-site

$17.75 - $24.25/hr

Manage the full intake process, including insurance verification and authorization * Coordinate and manage patient scheduling to ensure timely admissions, evaluations, and home health visits

Emblem Home Health Phoenix

Intake Coordinator

Phoenix, AZ

$17.75 - $24.25/hr

Manage the full intake process, including insurance verification and authorization * Coordinate and manage patient scheduling to ensure timely admissions, evaluations, and home health visits

Rafi Law Group PLLC

Intake Specialist

Phoenix, AZ · On-site

$47K/yr

Organizational and Time Management Skills * Attention to Detail in High Volume, Fast Paced Environment JOB SUMMARY Intake Specialists provide support to clients during their time of need and assist ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Phoenix, AZ

Intake Manager information

See Phoenix, AZ salary details

$33.5K

$63.2K

$103.3K

How much do intake manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intake manager in Phoenix, AZ is $63,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $74,600.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Phoenix, AZ? The most popular types of Intake jobs in Phoenix, AZ are:
What are popular job titles related to Intake Manager jobs in Phoenix, AZ? For Intake Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Phoenix, AZ look for? The top searched job categories for Intake Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Intake Manager jobs? Cities near Phoenix, AZ with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,179 per year, or $30.4 per hour.

Personal Injury Intake Manager

SARGON LAW GROUP

Phoenix, AZ • On-site

Full-time

Medical, PTO

Posted 5 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Competitive salary

Job Summary
We are a growing personal injury law firm in the Phoenix/Biltmore area seeking an experienced Intake Manager to lead our client intake operations. This critical leadership role serves as the first point of contact for prospective clients, oversees intake specialists, drives high lead-to-case conversion rates, and ensures compassionate, efficient, and compliant handling of inquiries. The ideal candidate is a results-oriented leader with strong personal injury knowledge, excellent communication skills, and a proven track record of optimizing intake processes in a fast-paced legal environment.
Key Responsibilities
Team Leadership & Development: Manage, mentor, train, and evaluate a team of intake specialists. Conduct call reviews, provide real-time coaching, and foster a high-performance, client-focused culture.
Intake Operations: Oversee the full intake pipeline from initial lead contact (phone, email, web forms, walk-ins) through case screening, consultation scheduling, and client sign-up/retention. Develop and refine intake scripts, workflows, and protocols.
Performance Management: Track and report key metrics including speed-to-lead/response time, contact rates, lead-to-sign conversion rates, and follow-up compliance. Use data and dashboards (Excel, CRM) to identify trends and implement improvements.
Client Experience: Conduct initial client interviews, gather detailed case information (incident details, medical history, insurance info), assess case viability, and build rapport with empathy and professionalism. Handle escalated or complex inquiries.
Case Handoff & Coordination: Ensure smooth transition of signed cases to attorneys and case managers. Request and organize initial documents, medical records, and authorizations while maintaining HIPAA compliance.
Compliance & Quality Control: Adhere to all legal, ethical, and regulatory standards (including Arizona-specific rules). Maintain accurate records in case management software (e.g., Filevine or similar).
Continuous Improvement: Analyze performance data, recommend process enhancements, and collaborate with firm leadership to maximize caseload growth.
Qualifications
Experience: 2–3+ years in personal injury intake, client intake management, or related legal/paralegal role (Arizona personal injury experience strongly preferred). 1+ years of supervisory or team lead experience.
Skills: Exceptional verbal and written communication; ability to handle high-volume calls with empathy and urgency.
Strong organizational, multitasking, and time-management abilities in a deadline-driven environment.
Proficiency with Microsoft Office (Word, Excel, Outlook), CRM/case management systems, and basic data reporting.
Deep understanding of personal injury case evaluation (liability, damages, statutes of limitations, etc.).
Education: Bachelor’s degree or equivalent experience preferred. Paralegal certification a plus.
Other: Bilingual (English/Spanish) is a strong plus. Must be comfortable working in a collaborative, fast-paced office setting with potential for some after-hours/rotational availability.
We are an equal opportunity employer and value diversity in our team. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.