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Intake Manager Jobs in Phoenix, AZ (NOW HIRING)

JOB SUMMARY The Intake Manager communicates and coordinates with patients, families, community liaisons, and referral sources. Process referrals and coordinate patient care. Assist to ensure smooth ...

Phone Intake Manager

Phoenix, AZ ยท On-site

$18/hr

Job Summary Our client is seeking an Intake Manager who will serve as the first point of contact for individuals injured on the job and their supervisors. The primary responsibility is to guide them ...

Intake Specialist

Phoenix, AZ ยท On-site

$17.50 - $23.50/hr

This role reports to the Intake Manager. Position Summary This position's primary responsibility is regarding the data entry of information into the Conflicts and Accounting System software. This ...

Intake Attorney

Phoenix, AZ ยท On-site +1

$115K - $125K/yr

Intake isn't an afterthought here -- it's a core strategic function, operated with the discipline ... Sensitive and complex intakes -- Personally manage high-value, legally intricate, or sensitive ...

Intake Attorney

Phoenix, AZ ยท Hybrid

$120K - $135K/yr

Experience with legal technology, CRMs, or intake management systems is preferred. * Arizona license or willingness to obtain admission is a plus. * Spanish language skills are beneficial but not ...

Intake Coordinator

Phoenix, AZ ยท On-site

$17.75 - $24.25/hr

Manage the full intake process, including insurance verification and authorization * Coordinate and manage patient scheduling to ensure timely admissions, evaluations, and home health visits

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Intake Manager information

See Phoenix, AZ salary details

$33.5K

$63.2K

$103.3K

How much do intake manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for intake manager in Phoenix, AZ is $63,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $74,600.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Intake jobs in Phoenix, AZ?

The most popular types of Intake jobs in Phoenix, AZ are:

What are popular job titles related to Intake Manager jobs in Phoenix, AZ?

For Intake Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Phoenix, AZ look for?

The top searched job categories for Intake Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Intake Manager jobs?

Cities near Phoenix, AZ with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $63,179 per year, or $30.4 per hour.

Full-time

Posted 10 days ago


Job description

JOB SUMMARY
The Intake Manager communicates and coordinates with patients, families, community liaisons, and referral sources. Process referrals and coordinate patient care. Assist to ensure smooth back office operations. Helps ensure adherence to regulations, policies, and procedures. They are responsible for back-office personnel, directly, and the delegation to and coordination of intake & scheduling personnel evaluations; is responsible for maintaining standards of operation to comply with federal and state regulations and guidelines and Agency specific goals.
DUTIES & RESPONSIBILITIES
Plans, organizes and directs staff assignments and staff performance to ensure daily referral and intake tasks are completed timely and accurately.
Assists with performance management and development, and disciplinary actions for intake + scheduling staff, with support from Operations Director as needed.
Maintains ongoing, positive work relationships with all agency stakeholders and members.
Prepares or assists in staff meetings and provides training to all intake staff concerning pertinent changes, process improvements or implementation of feedback.
Is responsible for oversight and implementation of new hire training for intake staff.
Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
Assist field staff by gathering and verifying information, coordinating schedules, and supporting workflow processes.
Responsible for Homecare Homebase workflow appropriate to the Intake, Scheduling, or Back-office team roles.
Responsible for pulling and reviewing intake reporting related to daily, weekly or monthly admissions goals, scheduling workflow, and daily performance.
Work with agency leadership to provide other types of office support as needs dictate.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
2-5 years of experience, preferably in intake/referrals in a home health environment preferred.
In-Person office setting Monday - Friday with availability to support on weekends as needed.
Strong written and oral communication skills in person and over the phone.
Excellent customer service skills
Strong team leadership skills
Organized
Flexible-responds well to changing priorities and conditions
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.