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Intake Manager Jobs in Ohio (NOW HIRING)

Gifthealth

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

... process of managing prescriptions and health services. Our mission is to provide a seamless ... We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ...

Gifthealth Inc

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

... process of managing prescriptions and health services. Our mission is to provide a seamless ... We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ...

Gifthealth

Intake Specialist II, III

Columbus, OH · On-site

$16.50 - $22.25/hr

... process of managing prescriptions and health services. Our mission is to provide a seamless ... We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ...

giftHEALTH Inc

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

... process of managing prescriptions and health services. Our mission is to provide a seamless ... We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake ...

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Showing results 21-40

All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Ohio

Intake Manager information

See Ohio salary details

$33.8K

$63.6K

$104.1K

How much do intake manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for intake manager in Ohio is $63,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $75,100.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Ohio? The most popular types of Intake jobs in Ohio are:
What are popular job titles related to Intake Manager jobs in Ohio? For Intake Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Ohio look for? The top searched job categories for Intake Manager jobs in Ohio are:
What cities in Ohio are hiring for Intake Manager jobs? Cities in Ohio with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,644 per year, or $30.6 per hour.

Intake Specialist II, III

Gifthealth

Columbus, OH • On-site

$20.14 - $27.15/hr

Full-time

Re-posted 9 days ago

Gifthealth rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 112 rated pharmacies

Job description

About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
Reporting to the Intake Specialist Lead, the Intake Specialist II is an advanced intake role responsible for accurately and efficiently processing incoming prescriptions while providing additional operational support to the intake team. This position requires strong attention to detail, advanced problem-solving skills, and the ability to assist with more complex intake scenarios.
We are seeking an Intake Specialist II to serve as a knowledgeable resource within the intake workflow and help maintain efficiency, accuracy, and compliance. This position plays a key role in supporting supports reporting, troubleshooting conflicting information, and assisting with provider communication related to prescription clarification and verbal prescription entry, ensuring alignment with organizational goals, operational excellence, and compliance standards.
Key Responsibilities
  • Receives and processes incoming prescriptions while accurately entering complete, compliant patient and medication information into the pharmacy system, consistently maintaining high productivity without compromising quality or accuracy
  • Identifies and resolves prescription discrepancies by applying strong critical thinking, collaborating with internal pharmacy teams, and escalating issues requiring clinical intervention-all while maintaining workflow efficiency
  • Supports provider communications by clarifying prescription details, entering verbal orders in compliance with policy, and ensuring complete documentation of all interactions in the pharmacy system
  • Provides operational support by assisting leadership with intake reporting and data tracking, monitoring workflow trends to identify process-improvement opportunities, and supporting high-volume or special project needs
  • Collaborates with pharmacists, technicians, and internal teams to ensure a smooth intake process while cross-training across workflows and providing guidance to team members as needed
  • Maintains thorough and compliant documentation of all intake activities while adhering to federal and state regulations, HIPAA requirements, and internal quality standards to ensure patient safety and protect confidentiality
  • Performs all other duties as assigned by the Intake Specialist Lead or Automation Operations & Intake Manager
Qualifications
  • Education: High school diploma or equivalent (Required)
  • Licensure/Certification: Active Registered Pharmacy Technician or Certified Pharmacy Technician (CPhT) license (Required). Must hold active license issued by the Ohio Board of Pharmacy.
  • Experience:
  • 1-3 years of experience in pharmacy intake, healthcare operations, or a related role. (Required)
  • Experience handling complex intake workflows or advanced pharmacy processes (Preferred)
  • Knowledge, Skills, & Abilities:
  • Knowledge of prescription intake standards & compliance; medication & pharmacy fundamentals; insurance & reimbursement basics; health system/retail systems knowledge; and regulatory frameworks & SOPs (Required)
  • Knowledge of specialty pharmacy workflows and advanced technician practice models (Preferred)
  • Data entry, verification, and customer/patient service skills (Required)
  • Time and workflow management skills (Require)
  • Excellent oral, written, verbal, and interpersonal communication skills (Required)
  • Problem solving and intake triage skills (Required)
  • Reporting, metric evaluation, quality management, and process improvement skills (Preferred)
  • Ability to ensure audit and documentation readiness (Required)
  • Ability to utilize multiple systems to maintain compliance and patient safety (Required)
  • Ability to coach and mentor peers and more junior team members (Preferred)

Work Environment
  • Location: Hybrid or Remote (remote candidates must hold an active Ohio Pharmacy Technician certification)
  • Schedule: 11am-7pm. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed
  • Regular meetings with internal Warehouse, Pharmacy, Logistics, Safety, Compliance, Quality, Training, and Operations Management teams.

Key Essential Functions
  • Must be able to stand for at least 4 hours at a time while working
  • Must be able to lift up to 25 pounds with or without assistance
  • Must perform repetitive motions for an entire shift: bending, reaching, lifting, scanning.
  • Must be able to work onsite for all required shifts.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description
$20.14 - $27.15 / hour

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