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Intake Manager Jobs in Iowa (NOW HIRING)

Ascension Recovery Services

Intake Coordinator

Cedar Falls, IA · On-site

$16.75 - $22.75/hr

Intake Coordinator (Care Coordinator) Facility: Renewal Falls Recovery Center Location: Cedar Falls ... Is organized and able to manage multiple priorities. * Takes ownership of follow-up and ensures ...

Ascension Recovery Services

Intake Coordinator

Cedar Falls, IA · On-site

$16.75 - $22.75/hr

Intake Coordinator (Care Coordinator) Facility: Renewal Falls Recovery Center Location: Cedar Falls ... Is organized and able to manage multiple priorities. * Takes ownership of follow-up and ensures ...

Ascension Recovery Services

Intake Coordinator

Cedar Falls, IA · On-site

$16.75 - $22.75/hr

Intake Coordinator (Care Coordinator) Facility: Renewal Falls Recovery Center Location: Cedar Falls ... Is organized and able to manage multiple priorities. * Takes ownership of follow-up and ensures ...

Ascension Recovery Services

Intake Coordinator

Cedar Falls, IA · On-site

$16.75 - $22.75/hr

Intake Coordinator (Care Coordinator) Facility: Renewal Falls Recovery Center Location: Cedar Falls ... Is organized and able to manage multiple priorities. * Takes ownership of follow-up and ensures ...

EveryStep

Intake and Referral Specialist - FT

Des Moines, IA · On-site

$17.25 - $23.25/hr

Intake and Referral Specialists will be responsible for those activities specific to the assigned ... Collaborates with staff, contracted agencies, case managers, outreach workers, interpreters and ...

Mom's Meals

Intake Client Specialist

Ankeny, IA · Remote

$17/hr

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist ...

Mom's Meals

Intake Client Specialist

Ankeny, IA · On-site +1

$17/hr

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist ...

Community & Family Resources

Intake Specialist

Des Moines, IA · On-site

$17.25 - $23.25/hr

Community and Family Resources is seeking an Intake Specialist to provide initial and ongoing ... Ability to manage multiple tasks at the same time. * Develop, implement, and evaluate Quality ...

Help At Home

Intake Client Associate

Des Moines, IA · On-site

$21 - $24/hr

We're seeking a Intake Client Associate who is passionate about making a difference and driving ... Acquire, retain, and monitor key relationships with Case Managers for contribution towards meeting ...

Summit BHC

Intake RN-Night

Bettendorf, IA · On-site

Intake RN-Night | Eagle View Behavioral Health | Bettendorf, Iowa About the Job: PURPOSE STATEMENT ... Experience in the managed care pre-certification process, level of care assessments and utilization.

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Showing results 21-40

All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Iowa

Intake Manager information

See Iowa salary details

$33.3K

$62.9K

$102.8K

How much do intake manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for intake manager in Iowa is $62,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $74,200.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Iowa?

The most popular types of Intake jobs in Iowa are:

What are popular job titles related to Intake Manager jobs in Iowa?

For Intake Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Iowa look for?

The top searched job categories for Intake Manager jobs in Iowa are:

What cities in Iowa are hiring for Intake Manager jobs?

Cities in Iowa with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Iowa as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $62,878 per year, or $30.2 per hour.

Intake Coordinator

Ascension Recovery Services

Cedar Falls, IA • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Intake Coordinator (Care Coordinator)
Facility: Renewal Falls Recovery Center
Location: Cedar Falls, IA
Employment Type: Full-Time
Schedule: Primarily Days | Some Evening or Weekend Flexibility May Be Required
JOIN A MISSION THAT CHANGES LIVES!
At Renewal Falls Recovery Center, we are building something different - a treatment environment centered on compassionate care, meaningful connection, and long-term recovery.
We are seeking a Care Coordinator to help guide patients through their treatment journey from admission through discharge. This position plays a key role in making sure care is coordinated, barriers are addressed, and patients are connected with the resources and support they need to successfully continue their recovery.
About Us
Renewal Falls Recovery Center provides behavioral health and substance use disorder treatment designed to support individuals on their path toward lasting recovery.
We believe recovery looks different for everyone. Our team works collaboratively to provide individualized, evidence-based care that supports the whole person and helps patients build the foundation for a healthier, more purposeful life.
Why You Should Join Us
  • Purpose-Driven Work: Your work directly impacts individuals and families navigating substance use disorder and recovery.
  • Collaborative Team: Work alongside clinical, medical, nursing, peer support, and behavioral health professionals.
  • Growth Opportunity: Join a growing organization with opportunities for professional development and advancement.
  • Meaningful Impact: Help patients overcome barriers and build practical plans for life beyond treatment.
  • Competitive Compensation: Compensation is based on relevant experience, education, credentials, and overall qualifications.
  • Comprehensive Benefits: Eligible employees receive access to a competitive health and welfare benefits package.

What You'll Do
As a Care Coordinator, you will support patients throughout the treatment process and serve as an important connection between the patient, treatment team, outside providers, and community resources.
Key responsibilities include:
  • Support the admission and intake process, including patient orientation, required documentation, consents, and releases.
  • Assist with initial screenings and assessments within the scope of the position.
  • Identify patient needs, strengths, barriers, and available supports.
  • Coordinate care across clinical, medical, nursing, peer support, behavioral health, and community providers.
  • Participate in interdisciplinary treatment team meetings and communicate updates regarding patient needs and progress.
  • Assist with treatment planning and ongoing review of patient goals.
  • Help patients identify practical and achievable recovery goals.
  • Coordinate referrals to healthcare providers, outpatient treatment, recovery housing, peer support, and community-based resources.
  • Help patients access resources related to housing, transportation, employment, insurance, benefits, legal needs, and other barriers to recovery.
  • Begin discharge planning early in the treatment process.
  • Coordinate follow-up appointments and continuing-care resources prior to discharge.
  • Communicate with outside providers and referral partners in accordance with applicable releases and confidentiality requirements.
  • Maintain accurate, complete, and timely documentation in the electronic medical record.
  • Support utilization review and authorization processes as assigned.
  • Recognize behavioral, emotional, or safety concerns and promptly communicate concerns to the appropriate clinical or medical team member.
  • Maintain professional boundaries with patients at all times.
  • Protect patient confidentiality in accordance with HIPAA, 42 CFR Part 2, and organizational policy.
  • Participate in required meetings, training, supervision, and quality-improvement activities.
  • Perform other duties as assigned to support patient care and facility operations.

Who You Are
The strongest Care Coordinators are compassionate problem-solvers who understand that long-term recovery often depends on successfully addressing the challenges patients face outside of treatment.
You are someone who:
  • Builds strong relationships while maintaining appropriate professional boundaries.
  • Communicates clearly, professionally, and compassionately.
  • Is organized and able to manage multiple priorities.
  • Takes ownership of follow-up and ensures important details do not fall through the cracks.
  • Enjoys connecting people with resources and finding solutions.
  • Works effectively as part of an interdisciplinary team.
  • Maintains accurate and timely documentation.
  • Can advocate for patients while encouraging accountability and independence.
  • Remains calm and solution-focused in challenging situations.
  • Treats every patient with dignity and respect.

Requirements
  • Bachelor's degree in social work, psychology, human services, behavioral health, or a related field required.
  • Minimum of two years of experience in behavioral health, substance use disorder treatment, healthcare, case management, or a related human-services setting preferred.
  • Experience with intake coordination, case management, care coordination, or discharge planning preferred.
  • Experience working in a substance use disorder treatment setting strongly preferred.
  • Knowledge of behavioral health, substance use disorders, recovery principles, and trauma-informed care.
  • Familiarity with ASAM criteria preferred.
  • Behavioral health certification or licensure such as CADC, IADC, LBSW, LMSW, or another relevant credential preferred.
  • Strong written and verbal communication skills.
  • Strong organizational, documentation, and problem-solving skills.
  • Ability to maintain confidentiality and professional boundaries.
  • Current CPR and First Aid certification or ability to obtain within required onboarding timelines.
  • Ability to successfully complete all required pre-employment screenings, training, and competency requirements.

Work Conditions & Physical Requirements
This position works in a residential behavioral health treatment environment and involves regular interaction with individuals who may be experiencing emotional distress, behavioral health symptoms, substance use cravings, or other challenges associated with early recovery.
The position may require:
  • Frequent sitting, standing, and walking.
  • Regular computer and telephone use.
  • Frequent verbal and written communication.
  • Occasional lifting of up to 25 pounds.
  • Responding appropriately to behavioral or patient-safety concerns.
  • Adherence to infection-control and workplace-safety requirements.
  • Occasional evening or weekend work based on program needs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Compensation
Compensation is competitive and will be determined based on relevant experience, education, credentials, licensure or certifications, and overall qualifications for the position. Final compensation may also vary based on internal equity and market considerations.
Benefits
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Benefits for eligible employees include:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid basic life insurance
  • Supplemental life insurance options
  • Company-paid short-term disability
  • Paid time off
  • Paid holidays
  • 401(k) retirement plan
  • Employee Assistance Program
  • Opportunities for professional growth and development

Benefit eligibility and plan terms may vary based on employment status and applicable plan requirements.
Ready to Make a Difference?
If you are compassionate, organized, and passionate about helping individuals move successfully through treatment and into long-term recovery, we want to hear from you.
Join Renewal Falls Recovery Center and help us create stronger connections, smoother transitions, and better outcomes for the people we serve.
Equal Employment Opportunity
Renewal Falls Recovery Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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