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Referral Manager Jobs in Iowa (NOW HIRING)

Millennium Therapy is looking to add a Full-Time Referral Specialist / Administrative Assistant to ... Millennium Therapy is a patient focused, therapist owned, and therapist managed company that ...

Referral Specialist

Des Moines, IA · On-site

$16 - $18/hr

Millennium Therapy is a patient focused, therapist owned, and therapist managed company that ... Personal Day(s) * PTO * Continuing Education * & More REFERRAL SPECIALIST / ADMINISTRATIVE ...

Intake and Referral Specialist - FT

Des Moines, IA · On-site

$17.25 - $23.25/hr

Collaborates with staff, contracted agencies, case managers, outreach workers, interpreters and supervisors which also includes local and state agencies in relation to referrals, assignments ...

Responsible for referral management of cases, care management pre-screening, patient scheduling, patient consultation, transition management, and other duties as assigned, and in accordance with ...

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Showing results 1-20

Referral Manager information

See Iowa salary details

$27.2K

$54K

$72.8K

How much do referral manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for referral manager in Iowa is $53,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $64,300.00 per year, depending on experience, location, and employer.

What is a referral manager?

Referral Managers are professionals responsible for managing and coordinating referrals within healthcare organizations or businesses. They ensure that clients, patients, or customers are referred to the appropriate services or specialists in a timely manner. Referral Managers track the progress of referrals, maintain communication between parties, and help streamline processes to improve service delivery and client satisfaction. Their role is essential in ensuring efficient and effective transitions between different levels of care or service providers.

What does a referral manager do?

In the healthcare industry, a referral manager performs a variety of customer service, sales, and marketing duties focused on patient referrals to a clinic, nursing facility, doctor’s office, or hospital. The referral manager typically develops contacts, oversees referral coordinators, provides them with training, ensures they are versed in how to use customer relationship strategies, and oversees community outreach services. You also have administrative responsibilities, such as conducting meetings, making routine visits to facilities, performing reviews of coordinators and other staff, and collaborating with office managers and other staff to ensure all referral practices are being followed.

What are the key skills and qualifications needed to thrive as a referral manager, and why are they important?

To thrive as a Referral Manager, you need strong organizational skills, a background in healthcare administration or case management, and familiarity with referral processes. Proficiency in healthcare information systems, electronic medical records (EMRs), and referral management software is typically required. Exceptional communication, attention to detail, and problem-solving skills help you coordinate effectively between patients, providers, and external partners. These competencies ensure timely and accurate referrals, streamline patient care, and support efficient healthcare operations.

What are some common challenges faced by referral managers and how are they typically addressed?

Referral Managers often navigate challenges such as coordinating communication between multiple departments, ensuring timely follow-up with referrals, and maintaining accurate records. They must prioritize organization and proactive communication to keep processes running smoothly. Leveraging referral management software and establishing clear protocols helps minimize delays and errors. Building strong relationships with internal teams and external partners also plays a crucial role in overcoming these challenges.

What is the difference between Referral Manager vs Recruitment Coordinator?

AspectReferral ManagerRecruitment Coordinator
CredentialsExperience in referral programs, HR certifications often preferredHR or recruiting certifications, relevant experience
Work EnvironmentCorporate HR departments, staffing agenciesRecruitment firms, HR departments, staffing agencies
Employer & Industry UsageUsed in industries with employee referral programsUsed across various industries for hiring support
Search & Comparison IntentFocus on managing referral programs and incentivesFocus on coordinating hiring processes

The main difference is that Referral Managers focus on developing and managing employee referral programs to attract candidates, while Recruitment Coordinators handle the overall hiring process, scheduling interviews, and candidate communication. Both roles are essential in the hiring process but serve different functions within HR teams.

What are the most commonly searched types of Referral jobs in Iowa?

The most popular types of Referral jobs in Iowa are:

What are popular job titles related to Referral Manager jobs in Iowa?

For Referral Manager jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Referral Manager jobs?

Cities in Iowa with the most Referral Manager job openings:

Infographic showing various Referral Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,962 per year, or $25.9 per hour.

Referral Specialist - Full Time

Trinity Health

Waterloo, IA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

574th of 898 rated healthcare providers


Job description

Employment Type:Full timeShift:Day ShiftDescription:

Position Title:

Referral Specialist

Position Purpose:

The Referral Specialist manages andfacilitatespatient referrals, authorizations, andschedulingappointments, tests, and procedures at designated locations. Serving as a liaison between patients, providers, and medical support staff, thereferralspecialist ensurestimelycoordination of care by verifying insurance eligibility, obtaining prior authorizations, and entering necessary demographic and insurance information into clinic and hospital systems. The role also includes handling phone communications, supporting referral management operations, and adhering to the mission, vision, and performance expectations ofMercyOneMedical Group.

Job Duties:

  • Knows, understands, incorporates, anddemonstratesthe Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Works directly with patients, families, insurance representatives, physicians, and vendors tofacilitatethe referral process.

  • Coordinates, processes, and tracks patient referrals, authorizations, and scheduling with accuracy and attention to detail.

  • Verifies insurance coverage, obtains prior authorizations, and communicates approval/denial to patients.

  • Schedules patient appointments withappropriate specialistsand providers, ensuringtimelycommunication of appointment details.

Minimum Qualifications:

  • High school diploma or equivalent required.

  • Minimum of1year of relevant experience in a healthcare settingrequired, with prior medical office experience preferred.

Hours:

Full Time

40/week

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careersto learn more about the benefits, culture, and career development opportunities available to you atMercyOneHealth System'scircleofcare.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.


What Trinity Health employees say

Pay

Benefits

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Workplace

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US