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Intake Coordinator Jobs in Springfield, MA (NOW HIRING)

Hebrew Senior Care

Intake Coordinator (3600)

Hartford, CT · On-site

$18.25 - $25/hr

Position Summary The Intake Coordinator supports the overall department by managing the patient referral and admission process for the hospital. This role is responsible for collecting and verifying ...

Gandara

Intake Coordinator | Los Campeones

Chicopee, MA · On-site

$20.63/hr

Intake Cordinator Work Location: Ware, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: Employees in this role are considered support staff for office ...

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Intake Coordinator information

See Springfield, MA salary details

$11

$20

$30

How much do intake coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for intake coordinator in Springfield, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.93 per hour, depending on experience, location, and employer.

What Does an Intake Coordinator Do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an Intake Coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

How much does an intake coordinator make?

An intake coordinator in Florida typically earns between $35,000 and $50,000 annually, depending on experience, location, and the organization. The role often requires strong communication skills and familiarity with healthcare or social service systems.

What is the role of an intake coordinator?

An intake coordinator is responsible for collecting and verifying client information, scheduling appointments, and ensuring proper documentation for service providers. They often communicate with clients and team members, use management software, and maintain organized records to facilitate smooth intake processes.

What is another title for intake coordinator?

Another title for an intake coordinator is patient intake specialist or admissions coordinator. These roles involve managing initial client or patient contact, gathering information, and coordinating services, often requiring strong communication and organizational skills.

What are the main challenges Intake Coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What are the key skills and qualifications needed to thrive as an Intake Coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and senior executives. These positions typically require advanced education, extensive experience, and often involve high-stakes decision-making or specialized skills. Freelance consultants, top-tier sales professionals, and certain financial traders may also reach this level with significant performance and expertise.
More about Intake Coordinator jobs
What are the most commonly searched types of Intake jobs in Springfield, MA? The most popular types of Intake jobs in Springfield, MA are:
What job categories do people searching Intake Coordinator jobs in Springfield, MA look for? The top searched job categories for Intake Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Intake Coordinator jobs? Cities near Springfield, MA with the most Intake Coordinator job openings:
Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,980 per year, or $20.7 per hour.
Intake Coordinator

Intake Coordinator

Behavioral Health Network, Inc.

Springfield, MA • On-site

$21 - $24/hr

Full-time

Posted 5 days ago

Job description

The Intake Coordinator engages individuals seeking services in a professional, compassionate, and efficient manner to complete intake screenings and determine the most appropriate level of care and services. This position serves as a key point of contact for referral sources, clients, and program staff, ensuring timely communication, accurate documentation, and coordination of admissions and referrals. The Intake Coordinator utilizes knowledge of community resources, insurance verification processes, and ASAM Criteria to support individuals in accessing appropriate substance use disorder and behavioral health services.
Essential Job Functions
  • Navigate intake databases and complete required intake forms accurately and efficiently.
  • Verify client insurance coverage and benefits accurately.
  • Engage individuals in obtaining answers to intake questions in a proficient, respectful, and professional manner.
  • Clearly communicate admission expectations and program information to individuals served.
  • Schedule intake appointments for outpatient services at the time of referral.
  • Assist staff in determining when individuals may require referral to a higher or lower level of care.
  • Ensure aftercare needs are addressed when coordinating admissions.
  • Identify situations requiring transfer to crisis services or emergency responders based on risk assessment workflows and training.
  • Develop and maintain knowledge of ASAM Levels of Care and available behavioral health and substance use disorder programs and resources.

Qualifications
  • High School Diploma or GED required.
  • Prior SUD intake experience preferred.
  • Experience verifying insurance benefits preferred.
  • General knowledge of substance use disorder treatment and behavioral health services.
  • Strong computer proficiency, including email, databases, and electronic health records (EHR).
  • Knowledge of community resources and behavioral health programming preferred.

PAY: $21.00-$24.00
SHIFT: Sunday (8am-4:30pm), Monday (11:30am-8pm), Tuesday (8am-4:30pm), Wednesday (8am-4:30pm) Thursday (8am-4:30pm)
FRIDAY AND SATURDAY OFF
How do I apply?
If you are interested in this opportunity, please click "Apply for Job" below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply! You can also email your resume to Elisa Auker at elisa.auker@bhninc.org.
BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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