ZipRecruiter

Log In

1

Intake Coordinator Jobs in Springfield, MA (NOW HIRING)

Neolytix LLC

Office Manager / Clinic Coordinator

Amherst, MA · On-site

$17.75 - $23.75/hr

About the job Office Manager / Clinic Coordinator Responsibilities Act as first point of contact with all potential and new patients to guide them through the intake process Perform check in, check ...

CSI Pharmacy

Patient Care Coordinator

Windsor, CT · On-site

$20 - $26/hr

Job Title Patient Care Coordinator Location CSI Windsor CT Additional Location(s) Employee Type ... , Intake Prep, and work issues. * Documents information received from calls and provides ...

CSI Pharmacy

Patient Care Coordinator

Windsor, CT · On-site

$26/hr

Job Title Patient Care Coordinator Location CSI Windsor CT Additional Location(s) Employee Type ... , Intake Prep, and work issues. * Documents information received from calls and provides ...

previous page

Showing results 41-60

All JobsIntake JobsIntake Coordinator JobsIntake Coordinator Jobs in Springfield, MA

Intake Coordinator information

See Springfield, MA salary details

$11

$20

$30

How much do intake coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake coordinator in Springfield, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.93 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.
More about Intake Coordinator jobs

What are the most commonly searched types of Intake jobs in Springfield, MA?

The most popular types of Intake jobs in Springfield, MA are:

What job categories do people searching Intake Coordinator jobs in Springfield, MA look for?

The top searched job categories for Intake Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Intake Coordinator jobs?

Cities near Springfield, MA with the most Intake Coordinator job openings:

Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $42,980 per year, or $20.7 per hour.

Client Engagement Coordinator (Student)

WESTERN NEW ENGLAND UNIVERSITY

Springfield, MA • On-site

$15 - $25/hr

Full-time

Posted 6 days ago

Western New England University rating

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

208th of 618 rated colleges and universities

Job description

Purpose of this Position:

The Center for Social Justice (CSJ) is looking for a highly motivated individual to provide key administrative and communications

support to its legal programs and office operations. The CSJ operates free legal services programs for the community, including the

Consumer Debt Initiative and CORI Sealing & Expungement Project, through which students at WNE Law may gain experiential learning

opportunities. The CSJ also serves as a hub for public interest activity and innovative, interdisciplinary research and advocacy at WNE

Law. The Client Engagement Coordinator will work closely with the CSJ Director, Staff Attorney, law students, volunteers, and clients,

exercising sound judgment, maintaining strict confidentiality, and managing multiple priorities in a faced-past legal and academic setting.

Essential Job Functions:

The Client Engagement Coordinator ensures that the CSJ maintains timely and accurate communication with active clients as well as

community members who contact our office for assistance. This entails coordinating both ingoing and outgoing communications through

multiple channels. The Client Engagement Coordinator communicates professionally, compassionately, and respectfully. Additionally,

the Client Engagement Coordinator also ensures that the CSJ is telling its story effectively to target audiences, thereby generating

visibility, building community, and maintaining engagement.

Client Engagement:

· Manage incoming and outgoing communications from CSJ office phone and organizational email.

· Conduct client intake, eligibility screening, and referral coordination.

· Coordinate appointments, follow-up and reminder communications, and case-related administrative processes.

· Accurately log data in client management software.

· Assist with processing incoming mail and court intakes.

· Maintain referral sheet for legal and social services.

Community Outreach & Social Media

· Operate CSJ social media accounts (Instagram, LinkedIn)

· Design content for CSJ social media, website, and other external communications (e.g., newsletter).

· Assist CSJ Director in coordinating with WNE communications and marketing teams.

· Maintain CSJ alumni database and ensure that students, alumni, and stakeholders remain engaged with CSJ social media.

· Help advertise CSJ events and services.

· Attend events and clinics when possible.

This position is expected to require approximately 18–20 hours per week.

Required Knowledge, Skills, and Abilities:

· Experience providing direct client or customer service, preferably in a nonprofit, legal, healthcare, social services, education, or

community-based setting.

· Demonstrated understanding of the nature of working with underserved communities.

· Effective verbal and written communication skills with a high level of professionalism and care.

· Ability to communicate with individuals facing challenging legal circumstances.

· Fluency in Spanish is preferred.

· Analytical skills, sound judgment, and excellent attention to detail.

· Ability to work collaboratively, proactively, and flexibly in a fast-paced legal environment.

· Proficiency with Instagram, LinkedIn, Microsoft Office, and Adobe Pro.

· Proficiency with Clio, Canva, and/or generative AI is a plus.

What Western New England University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply