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Insurance Coordinator Jobs in Springfield, MA (NOW HIRING)

Mahoney & Associates

Be Seen First

Insurance Services Administrator

Springfield, MA · On-site

$55K - $65K/yr

We are seeking an Insurance Services Administrator to support the administration and service of ... coordination across the operations and coaching teams What Success Looks Like * Work moves forward ...

HealthMarkets, Inc.

Insurance Agent

Hartford, CT

Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in ...

MCP

Maintenance Coordinator

Ludlow, MA

$45K - $55K/yr

Competitive salary * Health insurance * Paid time off The Maintenance Coordinator is responsible for overseeing and coordinating all maintenance and repair activities across our residential ...

Fire Equipment Inc

Service Coordinator

Agawam, MA · On-site

$26.44 - $40.87/hr

Service Coordinator - Test & Inspection Division Location: Agawam, MA Department: Operations ... Medical, dental, and vision insurance. * Company-paid life and disability insurance. * Paid ...

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Insurance Coordinator information

See Springfield, MA salary details

$13

$24

$40

How much do insurance coordinator jobs pay per hour?

As of May 31, 2026, the average hourly pay for insurance coordinator in Springfield, MA is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.19 per hour, depending on experience, location, and employer.

What Is an Insurance Coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What are the key skills and qualifications needed to thrive as an Insurance Coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges Insurance Coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What does an Insurance Coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs
What are the most commonly searched types of Insurance jobs in Springfield, MA? The most popular types of Insurance jobs in Springfield, MA are:
What job categories do people searching Insurance Coordinator jobs in Springfield, MA look for? The top searched job categories for Insurance Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Coordinator jobs? Cities near Springfield, MA with the most Insurance Coordinator job openings:
Insurance Coordinator jobs near you

FT dental Insurance Coordinator

Excellence Dental Network LLC

East Hartford, CT

$23 - $26/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Benefits:
  • 401(k)
  • Opportunity for advancement
  • Profit sharing

We are seeking a Full-Time Dental Insurance Coordinator to join our front-office team. This role is ideal for someone who is confident with insurance verification, excellent with patient communication, and skilled at keeping a dental office schedule running smoothly.
This is not a billing/claims position. We have a full billing team and a patient accounts specialist.
Your focus will be front-office insurance accuracy and schedule optimization.
Key Responsibilities

Verify insurance eligibility and benefits with accuracy (Dentrix Ascend)
Greet and check in/out patients with a warm, positive attitude
Calculate copays confidently and clearly for parents
Ensure the schedule stays optimized, filled, and flowing smoothly
Communicate with parents about coverage, authorizations, and treatment timing
Coordinate with clinical staff to avoid delays
Support a fast-paced dental environment with professionalism and empathy
Requirements

Prior experience in a dental front office role (insurance knowledge required)
Strong understanding of dental insurance breakdowns
Ability to recognize insurance discrepancies and resolve them
Proficiency with Dentrix Ascend or willingness to learn quickly
Excellent communication and customer service skills
Organized, reliable, and proactive
Enjoys working with children and families
Benefits

Competitive pay
Health insurance
Paid time off & holiday pay
401(k)
Growth opportunities across multiple locations
Supportive, structured team environment
If you are dependable, detail-oriented, and know how to keep a dental office schedule running at its best, we would love to meet you.