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Insurance Coordinator Jobs in Springfield, MA (NOW HIRING)

MissionCare at Holyoke

MDS Coordinator

Holyoke, MA · On-site

$65K/yr

MDS Coordinator The primary role of the MDS Coordinator is to coordinate and guide the overall ... Short and Long-term disability insurance * Collaborative work environment IND123

Touchpoints at Manchester

MDS Coordinator

Manchester, CT · On-site

$35 - $44.75/hr

MDS Coordinator The primary role of the MDS Coordinator is to coordinate and guide the overall ... Short and Long-term disability insurance * Collaborative work environment IND123

iCare Health Network

MDS Coordinator

Hartford, CT · On-site

$34.50 - $44.25/hr

) Parkville Care Center is looking for a MDS Coordinator The primary role of the MDS Coordinator is ... insurance • Collaborative work environment INDLP

Valley Medical Group

Operations Coordinator

Florence, MA · On-site

$19.83 - $28.24/hr

Position: Ops Coordinator Location: Northampton, MA Hours: 40 hours, Monday-Friday generally ... Company-Paid Life Insurance * Voluntary Life, Accident and Critical Illness Insurance Options

SafePals Home Care Services

Care Coordinator

Bloomfield, CT · On-site

$19.25 - $26/hr

Health insurance Paid time off Free food & snacks Training & development 401(k) Bonus based on ... Coordinator to join our team. In this role, you will work collaboratively with our clients to ...

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Springfield, MA

Insurance Coordinator information

See Springfield, MA salary details

$13

$24

$40

How much do insurance coordinator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance coordinator in Springfield, MA is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.19 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs

What are the most commonly searched types of Insurance jobs in Springfield, MA?

The most popular types of Insurance jobs in Springfield, MA are:

What are popular job titles related to Insurance Coordinator jobs in Springfield, MA?

For Insurance Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Insurance Coordinator jobs in Springfield, MA look for?

The top searched job categories for Insurance Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Insurance Coordinator jobs?

Cities near Springfield, MA with the most Insurance Coordinator job openings:

Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,388 per year, or $24.7 per hour.

MDS Coordinator

MissionCare at Holyoke

Holyoke, MA • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

MDS Coordinator

The primary role of the MDS Coordinator is to coordinate and guide the overall process and tracking of all Medicare/Medicaid case-mix documents, and care assessments in order to assure appropriate reimbursement for services. The position is also responsible for completing concurrent MDS to assure achievement of maximum allowable RUG categories, as well as integrating information from Nursing, Dietary, Social Services, and Rehabilitation departments for appropriate reimbursement.

Schedule & Pay:

  • Starting salary: $65,000 / year 

  • Monday - Friday, flexible hours as it is a salaried position 

Responsibilities:

•Coordinates the assessment, planning, implementation and evaluation of resident care by following the MDS process.

•Coordinates and facilitates care conferences with the interdisciplinary team.

•Coordinates, completes and reviews Minimum Data Sets (MDS)

•Educates, trains and assists nursing staff and other departments regarding the roles of assessments, planning, implementation and MDS process; and completion of applicable sections of MDS.

•Responsible for ensuring all current MDS/PPS updates are implemented and staff is in-serviced.

•Will cross train between PPS and OBRA.

•Conducts regular resident interviews as required by the MDS

•Available to respond to clinical emergencies, regulatory agency visits, surveys and issues outside of normal work hours as needed

Qualifications: 

•Active, unemcumbered nursing license (RN or LPN) in the state of MA required.

•Knowledge of Quality Assurance/Improvement processes, required.

•Experience in a supervisory position in long-term care, preferred.

Compensation & Benefits

• LPN Salary $80,000-$90,000

RN Salary $95,000-$110,000

• Benefits program, includes health, dental, and vision insurance

• Paid Time Off, including vacation, personal, and sick time

• 401(k) Retirement program

• Short and Long-term disability insurance

• Collaborative work environment

 

IND123