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Insurance Coordinator Jobs in Springfield, MA (NOW HIRING)

Revvity

Contracts Coordinator

Hartford, CT · On-site +1

$62K - $75K/yr

The Contracts Coordinator will support the North America/Canada commercial team for Revvitys Life ... Medical, Dental, and Vision Insurance Options * Life and Disability Insurance * Paid Time-Off

Apple Rehab

MDS Care Plan Coordinator

Hartford, CT · On-site

$34.50 - $44.25/hr

MDS Care Plan Coordinator Please note: Candidates without prior experience in MDS (minimum data set ... Completes the MDS with utmost accuracy and insures highest level of reimbursement for facility.

Apple Rehab Corporate

MDS Care Plan Coordinator

Hartford, CT · On-site

$34.50 - $44.25/hr

MDS Care Plan Coordinator Please note: Candidates without prior experience in MDS (minimum data set ... Completes the MDS with utmost accuracy and insures highest level of reimbursement for facility.

Accendra

BRANCH COORDINATOR

Springfield, MA

$19.60 - $20.96/hr

JOB SUMMARY Our Branch Coordinators positively impact the lives of patients and their caregivers ... insurance plans. The anticipated salary range for this position is $19.60 - $20.96 hourly.The ...

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Springfield, MA

Insurance Coordinator information

See Springfield, MA salary details

$13

$24

$40

How much do insurance coordinator jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for insurance coordinator in Springfield, MA is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.19 per hour, depending on experience, location, and employer.

What Is an Insurance Coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What is the role of an insurance coordinator?

An insurance coordinator manages the processing of insurance claims, verifies coverage, and ensures compliance with insurance policies. They often communicate with insurance companies, healthcare providers, or clients, and may use specialized software to track claims and documentation.

What are some common challenges Insurance Coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

Is a coordinator a high position?

An Insurance Coordinator is typically an entry- to mid-level role responsible for managing insurance documentation, claims, and client communication. It is not generally considered a high-ranking position but can serve as a stepping stone to supervisory or managerial roles within the insurance industry.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management at the highest level.

What are the key skills and qualifications needed to thrive as an Insurance Coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What is the highest paying job as a coordinator?

The highest paying roles for insurance coordinators often include senior or specialized positions such as insurance manager, claims director, or risk management director, which typically require extensive experience and advanced certifications. These roles can offer salaries significantly higher than entry-level coordinator positions, especially in large organizations or specialized industries. Advancement often involves gaining industry certifications like CPCU or ARM and developing leadership skills.

What does an Insurance Coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs
What are the most commonly searched types of Insurance jobs in Springfield, MA? The most popular types of Insurance jobs in Springfield, MA are:
What job categories do people searching Insurance Coordinator jobs in Springfield, MA look for? The top searched job categories for Insurance Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Coordinator jobs? Cities near Springfield, MA with the most Insurance Coordinator job openings:
Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $51,388 per year, or $24.7 per hour.
Float MDS Coordinator

Float MDS Coordinator

iCare Health Network

Manchester, CT

$35 - $44.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

iCare Health Network is looking for an experienced MDS Coordinator (RN) to assist facilities in the Massachusetts and Hartford area, no on-call requirement.

MDS Coordinator

The primary role of the MDS Coordinator is to coordinate and guide the overall process and tracking of all Medicare/Medicaid case-mix documents, and care assessments in order to assure appropriate reimbursement for services. The position is also responsible for completing concurrent MDS to assure achievement of maximum allowable RUG categories, as well as integrating information from Nursing, Dietary, Social Services, and Rehabilitation departments for appropriate reimbursement.

Responsibilities:

•Coordinates the assessment, planning, implementation and evaluation of resident care by following the MDS process.

•Coordinates and facilitates care conferences with the interdisciplinary team.

•Coordinates, completes and reviews Minimum Data Sets (MDS)

•Educates, trains and assists nursing staff and other departments regarding the roles of assessments, planning, implementation and MDS process; and completion of applicable sections of MDS.

•Responsible for ensuring all current MDS/PPS updates are implemented and staff is in-serviced.

•Will cross train between PPS and OBRA.

•Conducts regular resident interviews as required by the MDS

•Available to respond to clinical emergencies, regulatory agency visits, surveys and issues outside of normal work hours as needed

Qualifications: 

•Active RN or LPN license in the State of Connecticut, required. 

•Knowledge of Quality Assurance/Improvement processes, required.

•Bachelors or Associate degree in a health care related field, preferred.

•At least 1 year experience completing MDS and completion of MDS training program or equivalent experience and knowledge of PPS, required.

Compensation & Benefits

• Generous salary, commensurate with experience

• Benefits program, includes health, dental, and vision insurance

• Paid Time Off, including vacation, personal, and sick time

• 401(k) Retirement program

• Short and Long-term disability insurance

• Collaborative work environment

INDLP