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Patient Intake Coordinator Jobs in Springfield, MA

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Patient Intake Coordinator information

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How much do patient intake coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient intake coordinator in Springfield, MA is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $19.42 per hour, depending on experience, location, and employer.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating with healthcare providers, and handling administrative tasks efficiently. The role often requires strong organizational skills, attention to detail, and the ability to work under time constraints, which can contribute to workplace stress.

What degree do you need to be a patient intake coordinator?

A patient intake coordinator typically needs a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration, medical assisting, or related fields. Strong organizational and communication skills are also important for this role.

What is the role of a patient intake coordinator?

A patient intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate data entry and efficient patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What job categories do people searching Patient Intake Coordinator jobs in Springfield, MA look for?

The top searched job categories for Patient Intake Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Intake Coordinator jobs?

Cities near Springfield, MA with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,769 per year, or $18.6 per hour.

Patient Intake Coordinator - Weekends

Radiology Associates of Hartford PLLC

Glastonbury, CT • On-site

$17.75 - $20.25/hr

Full-time

Posted 9 days ago

Job description

Description

Schedule: 

Saturdays (7:00 AM-3:00 PM) 

Sundays (8:00 AM-6:00 PM)

POSITION SUMMARY

Under the clinical direction of a radiologist and general supervision of the Director of Patient Access, the Patient Intake Coordinator supports daily front-office operations in an outpatient diagnostic imaging setting. This role is responsible for patient greeting, intake, registration, document verification, and coordinating accurate workflow to support imaging services. The Patient Intake Coordinator ensures exceptional customer service, accuracy, and compliance while maintaining a positive patient experience. Additional duties may be assigned based on operational needs.


ESSENTIAL RESPONSIBILITIES

  • Assist patients with completing required paperwork; enter, verify, and update demographics; obtain insurance information and photo ID as needed.
  • Address patients, staff, and visitors courteously, professionally, and promptly.
  • Provide registration and general assistance to patients.
  • Receive, verify, and process prescriptions or verbal orders in alignment with company policy.
  • Scan documents into the Electronic Medical Record system and confirm all order information prior to the patient's exam.
  • Verify referring provider's full name and address with the patient to ensure order accuracy.
  • Identify and collect payment agreements and self-pay patients.
  • Assist in training new staff on intake responsibilities and workflow.
  • Utilize all relevant software systems.
  • Maintain patient confidentiality per HIPAA and uphold rights related to privacy, fairness, and dignity.
  • Attend required meetings, training, and in-service educational sessions.
  • All other duties as assigned.

Requirements

KNOWLEDGE & SKILLS 

  • Strong customer service and interpersonal communication abilities.
  • Ability to multitask efficiently while maintaining accuracy and attention to detail.
  • Competency with computers, data entry, and medical office software systems.

EDUCATION & EXPERIENCE 

  • High School Diploma or GED required.
  • Computer experience required.
  • Medical terminology preferred.


Radiology Associates of Hartford is an Equal Opportunity Employer. 

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