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Patient Intake Coordinator Jobs in Springfield, MA

Hebrew Senior Care

Intake Coordinator (3600)

Hartford, CT · On-site

$18.25 - $25/hr

This role is responsible for collecting and verifying patient information, coordinating admissions, confirming insurance eligibility, and serving as a liaison between referral sources and hospital ...

TEKsystems

Patient Service Representative

Hartford, CT · Remote

$17.50/hr

... service coordinators to join their growing team. Job Overview: The Patient Service Rep is ... intake,medical call center,call center,client service Additional Skills & Qualifications • 1+ ...

CSI Pharmacy

Patient Care Coordinator

Windsor, CT

$26/hr

Job Title Patient Care Coordinator Location CSI Windsor CT Additional Location(s) Employee Type ... , Intake Prep, and work issues. * Documents information received from calls and provides ...

CSI Pharmacy

Patient Care Coordinator

Windsor, CT · On-site

$26/hr

Job Title Patient Care Coordinator Location CSI Windsor CT Additional Location(s) Employee Type ... , Intake Prep, and work issues. * Documents information received from calls and provides ...

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Patient Intake Coordinator information

See Springfield, MA salary details

$11

$18

$26

How much do patient intake coordinator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for patient intake coordinator in Springfield, MA is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $19.42 per hour, depending on experience, location, and employer.

How does a Patient Intake Coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a Patient Intake Coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

What does an intake coordinator do?

An intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate documentation and smooth patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are often required.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized medical professionals such as surgeons and anesthesiologists, as well as certain executive roles like CEOs and investment bankers. These positions typically require advanced education, extensive experience, and often involve high-stakes decision-making or specialized skills.

What is the highest paying job as a coordinator?

Among coordinator roles, healthcare-related positions such as Clinical or Medical Office Coordinators tend to have higher salaries, especially with experience and certifications. Senior or specialized coordinators in fields like healthcare administration or project management can earn higher wages, often exceeding $60,000 annually depending on the industry and location.

What does a Patient Intake Coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

What is the role of a patient coordinator?

A patient intake coordinator is responsible for managing patient registration, verifying insurance information, collecting medical histories, and scheduling appointments. They serve as a point of contact between patients and healthcare providers, ensuring smooth administrative operations and accurate record keeping.
What are popular job titles related to Patient Intake Coordinator jobs in Springfield, MA? For Patient Intake Coordinator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Patient Intake Coordinator jobs in Springfield, MA look for? The top searched job categories for Patient Intake Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Patient Intake Coordinator jobs? Cities near Springfield, MA with the most Patient Intake Coordinator job openings:
Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,769 per year, or $18.6 per hour.
CBHI Intake Coordinator

CBHI Intake Coordinator

Northeast Family Services

West Springfield, MA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Ready for a summer schedule that works for you? ☀️
Summer Fun Fridays at Northeast Family Services!
We close at 12:30pm every Friday from Memorial Day through Labor Day - giving our team more time to relax, recharge, and enjoy the summer sunshine!
Northeast Family Services is seeking an experienced professional to join our growing Massachusetts CBHI team as a CBHI Intake Coordinator!
The CBHI Intake Coordinator manages all aspects of the registration and admissions process for Northeast Family Services' five regions in Massachusetts. They are responsible for working closely and extensively with various referral sources throughout the entirety of the referral, waitlist, and assignment process, as well as maintaining client rosters for waitlist, active, transfer, and discharged clients. They process intake paperwork and required clinical documentation, such as comprehensive assessments and treatment plans. This role manages the Massachusetts Behavioral Health Access (MABHA) updates on a monthly basis. They are also responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients' appointments.
To be successful in the CBHI Intake Coordinator position, you should be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes program directors, clinicians, nurse practitioners, and peers.
If you're looking for rewarding work, have professional experience in a behavioral health environment, and enjoy helping people obtain the support they need, don't miss this career opportunity!
This is a hybrid Opportunity!
Qualifications:
  • Experience working with and helping clients/families with complex behavioral health needs
  • Must have prior experience with behavioral health field and familiarity with CBHI performance specifications
  • Extensive knowledge or experience of assessing for appropriate level of care for CBHI services and the capacity to effectively manage and/or triage crisis, safety and risk.
  • At least 1 year of patient intake and scheduling experience
  • Experience reviewing comprehensive assessments and treatment plans
  • Working knowledge of insurance benefits and authorizations
  • Strong computer literacy, including MS Office and Electronic Health Records (EHR)
  • Ability to keep client and company confidences
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Strong time management and organizational skills
  • Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
  • Access to a laptop or CPS, high speed secure internet, and a phone required for FFS positions
  • Access to high speed secure internet required for Full Time positions

Benefits:
  • Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day Health, dental & vision
  • 3 weeks paid vacation
  • 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
  • Generous sick time including mental health days
  • After 1 year-401k retirement plan with up to 4% match
  • Voluntary short and long-term disability
  • Voluntary Life Insurance
  • Longevity award - Monetary bonus and a vacation day annually
  • Company provided laptop and cell phone
  • Personal cell phone discount

Hours:
  • Full Time Salary: $45,000 to $55,000

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