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Patient Intake Coordinator Jobs in Springfield, MA

Neolytix LLC

Office Manager / Clinic Coordinator

Amherst, MA · On-site

$17.75 - $23.75/hr

... the intake process Perform check in, check out, and phone reception duties Schedule initial ... patient balances Perform administrative duties such as scanning, filing, and faxing Collaborate as ...

Baystate Health

Patient CareTechnician

Springfield, MA

$16 - $21/hr

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of ... Accurately measures and records intake and output per the established policy as indicated by random ...

Baystate Health

Patient Care Technician

Springfield, MA

$16 - $21/hr

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of ... Accurately measures and records intake and output per the established policy as indicated by random ...

Baystate Health

Patient Care Technician

Springfield, MA · On-site

$16 - $21/hr

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of ... Accurately measures and records intake and output per the established policy as indicated by random ...

Baystate Health

Patient Care Technician

Springfield, MA · On-site

$15.50 - $20.50/hr

Daily activities are coordinated by the Registered Nurse (RN). The PCT will perform a variety of ... Accurately measures and records intake and output per the established policy as indicated by random ...

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Patient Intake Coordinator information

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How much do patient intake coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for patient intake coordinator in Springfield, MA is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $19.42 per hour, depending on experience, location, and employer.

How does a patient intake coordinator typically collaborate with clinical and administrative teams during the patient admission process?

As a Patient Intake Coordinator, you play a key role in bridging communication between patients, clinical staff, and administrative teams. You'll gather essential information from patients, verify insurance, and ensure all documentation is accurate and complete before patients are seen by medical professionals. Coordinators often work closely with nurses, physicians, and billing departments to resolve any discrepancies and ensure a seamless admission experience. Effective collaboration and organizational skills are crucial for managing multiple tasks and maintaining a smooth workflow in a fast-paced healthcare environment.

What degree do you need to be a patient intake coordinator?

A patient intake coordinator typically needs a high school diploma or equivalent; however, some employers prefer candidates with postsecondary education such as an associate's degree or coursework in healthcare administration, medical assisting, or related fields. Strong organizational and communication skills are also important for this role.

What are the key skills and qualifications needed to thrive as a patient intake coordinator, and why are they important?

To thrive as a Patient Intake Coordinator, you need strong organizational skills, attention to detail, and knowledge of medical office procedures, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification tools, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities help you build rapport with patients and ensure smooth workflows. These skills are essential for accurately collecting patient information, optimizing office efficiency, and providing a positive first impression in healthcare settings.

Is a patient intake coordinator job stressful?

A patient intake coordinator job can be stressful due to managing multiple patient interactions, coordinating with healthcare providers, and handling administrative tasks efficiently. The role often requires strong organizational skills, attention to detail, and the ability to work under time constraints, which can contribute to workplace stress.

What is the difference between Patient Intake Coordinator vs Medical Receptionist?

AspectPatient Intake CoordinatorMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma or equivalent
Work EnvironmentClinics, hospitals, healthcare officesFront desk of medical offices, clinics
Job ResponsibilitiesScheduling, patient data collection, insurance verification, initial patient assessmentsGreeting patients, answering phones, scheduling appointments, administrative tasks

While both roles involve front-office duties in healthcare settings, the Patient Intake Coordinator focuses more on patient data collection and insurance processes, whereas the Medical Receptionist handles general administrative tasks and patient greeting. The Coordinator often requires additional knowledge of healthcare procedures, making it a more specialized position within the patient intake process.

What is the role of a patient intake coordinator?

A patient intake coordinator is responsible for collecting patient information, verifying insurance details, and scheduling appointments. They serve as the first point of contact in healthcare settings, ensuring accurate data entry and efficient patient flow. Strong communication skills and familiarity with electronic health records (EHR) systems are essential for this role.

What does a patient intake coordinator do?

A Patient Intake Coordinator is responsible for greeting patients, collecting their personal and medical information, verifying insurance details, and ensuring all necessary paperwork is completed before appointments. They serve as the first point of contact in a healthcare facility, helping to streamline the check-in process and maintain accurate records. Their role is essential for efficient patient flow and effective communication between patients, healthcare providers, and administrative staff.

What job categories do people searching Patient Intake Coordinator jobs in Springfield, MA look for?

The top searched job categories for Patient Intake Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Patient Intake Coordinator jobs?

Cities near Springfield, MA with the most Patient Intake Coordinator job openings:

Patient Intake Coordinator jobs near you
Infographic showing various Patient Intake Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,769 per year, or $18.6 per hour.

Client Services Coordinator - Rehabilitation Services

Trinityhealth

Springfield, MA • On-site

$17.50 - $23.80/hr

Full-time

Re-posted 8 days ago

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Position Purpose

Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehabilitation team.

The Client Services Coordinator is responsible for the varied reception, clerical and administrative support functions to ensure efficient and effective operations.

What will you do:

  • Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data
  • Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection.
  • supports the therapy department and manages patients within the department from intake to discharge.
  • Assists internal and external customers with all clerical tasks within the office.
  • Supports all personnel in the rehab department with supportive clerical functions as identified.

Minimum Qualifications

  • Requires a High School Diploma or equivalent.
  • Experience within a medical office or billing department preferred.
  • Knowledge of patient billing and medical terminology preferred.
  • Requires proficiency in a Windows based computer environment. Accuracy and dependability required.
  • Must have strong communication skills, written and verbal

Highlights

  • Full-Time/ Days (must be flexible to work varied shifts between the hours of 7a -7p)
  • Great benefits effective on first day
  • Mission-Driven Team Environment

Pay Range: $17.50 - $23.80

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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