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Admissions Intake Coordinator Jobs in Springfield, MA

Intake Coordinator (3600)

Hartford, CT · On-site

$18.25 - $25/hr

Position Summary The Intake Coordinator supports the overall department by managing the patient ... Coordinate referrals and admissions for the hospital * Communicate with hospitals, nursing ...

... service coordinators to join their growing team. Job Overview: The Patient Service Rep is ... admissions, patient access, medical terminology, healthcare, customer care, member service ...

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Admissions Intake Coordinator information

See Springfield, MA salary details

$13

$22

$32

How much do admissions intake coordinator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for admissions intake coordinator in Springfield, MA is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.14 per hour, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where senior or executive-level positions like Program Manager or Director can earn significantly higher salaries. These roles typically require advanced certifications, extensive experience, and strong leadership skills.

What is an admissions coordinator?

An admissions coordinator is a professional responsible for managing the application and enrollment process for educational institutions or programs. They review applications, communicate with prospective students, and coordinate interviews or assessments, often using student management software. Strong organizational and communication skills are essential for this role.

What is the role of an admissions coordinator?

An admissions intake coordinator manages the process of reviewing and processing applications, coordinating communication with prospective students, and ensuring all admission requirements are met. They often use applicant tracking systems and work closely with other admissions staff to facilitate a smooth enrollment process.

How does an Admissions Intake Coordinator typically collaborate with other departments during the admissions process?

An Admissions Intake Coordinator plays a key role in facilitating communication between prospective students, admissions counselors, and other departments such as financial aid, academic advising, and student services. They often gather and verify required documentation, schedule interviews or campus tours, and ensure all necessary information is accurately relayed to relevant teams. This collaboration helps create a smooth admissions experience for applicants and supports timely decision-making. Effective coordinators are proactive in following up with both applicants and colleagues to resolve any outstanding issues and keep the process moving efficiently.

What is the difference between Admissions Intake Coordinator vs Admissions Counselor?

AspectAdmissions Intake CoordinatorAdmissions Counselor
Required CredentialsHigh school diploma or associate's degree; some roles prefer bachelor'sHigh school diploma or bachelor's degree; often prefers related field
Work EnvironmentAdministrative office, college or university admissions departmentCampus visits, student interviews, counseling sessions
Employer & Industry UsageEducational institutions, colleges, universitiesEducational institutions, colleges, universities
Common Search & Comparison IntentUnderstanding administrative roles in admissionsGuidance and counseling for prospective students

The main difference is that Admissions Intake Coordinators handle the administrative and logistical aspects of the admissions process, such as processing applications and managing data. Admissions Counselors focus more on student engagement, providing guidance, and conducting interviews. Both roles are essential in the admissions process but serve different functions within educational institutions.

What are the key skills and qualifications needed to thrive as an Admissions Intake Coordinator, and why are they important?

To thrive as an Admissions Intake Coordinator, you need strong organizational skills, attention to detail, and a background in administrative or healthcare support, often with an associate’s or bachelor’s degree. Familiarity with patient management software, electronic health records (EHR), and secure data entry systems is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help in building rapport with clients and navigating complex situations. These skills ensure accurate intake processes, positive client experiences, and efficient coordination between patients and service providers.

What does an Admissions Intake Coordinator do?

An Admissions Intake Coordinator is responsible for managing the initial process of admitting new clients, patients, or students into an organization, such as a hospital, rehab facility, or educational institution. They collect and review application materials, verify eligibility, and ensure all necessary documentation is completed. Additionally, they often serve as the first point of contact, answering questions and guiding applicants or their families through the intake process. Their role is crucial for ensuring a smooth and efficient admission experience for everyone involved.

What does an intake coordinator do?

An admissions intake coordinator is responsible for collecting and reviewing prospective students' applications, verifying eligibility, and coordinating communication between applicants and the institution. They often use database management tools and require strong organizational and communication skills to ensure a smooth admissions process.
What are popular job titles related to Admissions Intake Coordinator jobs in Springfield, MA? For Admissions Intake Coordinator jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Admissions Intake Coordinator jobs in Springfield, MA look for? The top searched job categories for Admissions Intake Coordinator jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Admissions Intake Coordinator jobs? Cities near Springfield, MA with the most Admissions Intake Coordinator job openings:
Infographic showing various Admissions Intake Coordinator job openings in Springfield, MA as of July 2026, with employment types broken down into 6% As Needed, 77% Full Time, and 17% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $46,859 per year, or $22.5 per hour.
Intake Coordinator

$21 - $24/hr

Full-time

Posted 5 days ago


Job description

The Intake Coordinator engages individuals seeking services in a professional, compassionate, and efficient manner to complete intake screenings and determine the most appropriate level of care and services. This position serves as a key point of contact for referral sources, clients, and program staff, ensuring timely communication, accurate documentation, and coordination of admissions and referrals. The Intake Coordinator utilizes knowledge of community resources, insurance verification processes, and ASAM Criteria to support individuals in accessing appropriate substance use disorder and behavioral health services.
Essential Job Functions
  • Navigate intake databases and complete required intake forms accurately and efficiently.
  • Verify client insurance coverage and benefits accurately.
  • Engage individuals in obtaining answers to intake questions in a proficient, respectful, and professional manner.
  • Clearly communicate admission expectations and program information to individuals served.
  • Schedule intake appointments for outpatient services at the time of referral.
  • Assist staff in determining when individuals may require referral to a higher or lower level of care.
  • Ensure aftercare needs are addressed when coordinating admissions.
  • Identify situations requiring transfer to crisis services or emergency responders based on risk assessment workflows and training.
  • Develop and maintain knowledge of ASAM Levels of Care and available behavioral health and substance use disorder programs and resources.

Qualifications
  • High School Diploma or GED required.
  • Prior SUD intake experience preferred.
  • Experience verifying insurance benefits preferred.
  • General knowledge of substance use disorder treatment and behavioral health services.
  • Strong computer proficiency, including email, databases, and electronic health records (EHR).
  • Knowledge of community resources and behavioral health programming preferred.

PAY: $21.00-$24.00
SHIFT: Sunday (8am-4:30pm), Monday (11:30am-8pm), Tuesday (8am-4:30pm), Wednesday (8am-4:30pm) Thursday (8am-4:30pm)
FRIDAY AND SATURDAY OFF
How do I apply?
If you are interested in this opportunity, please click "Apply for Job" below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply! You can also email your resume to Elisa Auker at elisa.auker@bhninc.org.
BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.