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Intake Case Manager Jobs in Ohio (NOW HIRING)

Columbus Urban League

Case Manager

Columbus, OH

$19.25 - $25/hr

Case Manager Department: Adult Workforce Development Program: Franklin County Trades Academy ... Coordinate with the intake coordinator to ensure smooth transitions for new participants.

Columbus Urban League

Case Manager

Columbus, OH · On-site

$60K - $63K/yr

Case Manager Department: Adult Workforce Development Program: Franklin County Trades Academy ... Coordinate with the intake coordinator to ensure smooth transitions for new participants.

ACTION FOR CHILDREN

Case Manager

Columbus, OH · Hybrid

$19 - $24.50/hr

Complete intake and exit processes, including all required surveys, assessments, and supporting ... Bachelor's degree and demonstrated experience in social services, case management, or a related ...

LionStone Care

Chief Clinical Officer

Mayfield Heights, OH · On-site

$122K - $167K/yr

The CCO leads system-wide clinical strategy and operations including MDS, Clinical Operations, Central Intake, and Case Management, ensuring that clinical practice, reimbursement, and operational ...

LionStone Care

Chief Clinical Officer

Mayfield Heights, OH · On-site

$122K - $167K/yr

The CCO leads system-wide clinical strategy and operations including MDS, Clinical Operations, Central Intake, and Case Management, ensuring that clinical practice, reimbursement, and operational ...

Alcohol and Drug Freedom Center

Case Manager

Mount Vernon, OH · On-site

$16.75 - $21.50/hr

Core ResponsibilitiesThe Case Manager coordinates services and referrals that support clients in ... Key responsibilities include completing intake-based needs assessments and routine follow-ups ...

LionStone Care

Chief Clinical Officer

Mayfield Heights, OH · On-site

$122K - $167K/yr

The CCO leads system-wide clinical strategy and operations including MDS, Clinical Operations, Central Intake, and Case Management, ensuring that clinical practice, reimbursement, and operational ...

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Intake Case Manager information

See Ohio salary details

$14

$23

$35

How much do intake case manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for intake case manager in Ohio is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $29.47 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Ohio?

For Intake Case Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Ohio look for?

The top searched job categories for Intake Case Manager jobs in Ohio are:

What cities in Ohio are hiring for Intake Case Manager jobs?

Cities in Ohio with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,886 per year, or $24 per hour.

Central Intake & Case Management Coordinator

LionStone Care

Mayfield Heights, OH

$25 - $32/hr

Full-time

Posted 10 days ago

Job description

Summary of Position

The primary purpose of the Central Intake & Case Management Coordinator position is to facilitate the intake, referral, and admission process for assigned skilled nursing facilities while serving as a liaison between referral sources, hospitals, managed care organizations, residents, families, and facility teams. 

Essential Duties and Responsibilities

Referral Management Functions 

  • Receive, review, and process referrals. 
  • Monitor referral activity for assigned facilities. 
  • Maintain referral tracking systems and databases. 
  • Ensure timely response to referral opportunities. 

Intake Coordination Functions 

  • Coordinate all aspects of intake from referral through admission. 
  • Review clinical, financial, and insurance information. 
  • Verify referral documentation requirements. 
  • Support timely admission decisions. 

Clinical and Placement Review Functions 

  • Review referrals for appropriate level of care. 
  • Collaborate with facility clinical teams regarding admission suitability. 
  • Support continuity of care throughout transitions. 

Case Management Support Functions 

  • Support transition-of-care initiatives. 
  • Communicate with families and responsible parties. 
  • Support readmission reduction initiatives. 

Census Development Functions 

  • Assist facilities in achieving census goals. 
  • Monitor admission activity and conversion rates. 

Managed Care and Insurance Coordination Functions 

  • Verify payer source information. 
  • Coordinate authorization requirements and approvals. 

Customer Service and Relationship Management Functions 

  • Provide exceptional customer service. 
  • Maintain positive relationships with hospitals and community partners. 

Communication and Collaboration Functions 

  • Collaborate with admissions, clinical, business office and operations personnel. 
  • Promote teamwork and collaboration. 

Reporting and Analytics Functions 

  • Maintain referral tracking reports and admission metrics. 
  • Monitor referral conversion rates and outcomes. 

Compliance and Regulatory Functions 

  • Ensure compliance with federal, state and company policies. 
  • Comply with HIPAA requirements. 

Resident Rights 

  • Protect resident confidentiality and privacy. 
  • Respect resident rights, dignity and personal choice. 

Qualifications

  • Associate's Degree required; Bachelor's Degree preferred. 
  • Healthcare admissions, case management, discharge planning or long-term care experience preferred. 
  • Understanding of Medicare, Medicaid and Managed Care processes. 
  • Strong organizational, communication and problem-solving skills. 

Key Competencies

  • Intake Coordination 
  • Relationship Management 
  • Customer Service 
  • Communication 
  • Case Management Support 
  • Admissions Coordination 

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