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Intake Case Manager Jobs in Florida (NOW HIRING)

Synergy

Customer Support - Intake Specialist

Orlando, FL · On-site +1

$36K - $42K/yr

Manage new client and case intake from beginning to end * Open new cases and maintain accurate information in our case management system * Send, track, and follow up on important documents * Manage a ...

Sevita Health

Case Manager

Sarasota, FL · On-site

$52K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Sevita

Case Manager

Sarasota, FL · On-site

$18.50 - $24/hr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Sevita

Case Manager

Sarasota, FL · On-site

$52K/yr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Morgan & Morgan, P.A.

Case Manager

Jacksonville, FL · On-site

$18.50 - $23.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Sevita Health

Case Manager

Sarasota, FL · On-site

$19.25 - $24.75/hr

Provide case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families. * Gather social history to assess family strengths and weaknesses ...

Morgan & Morgan, P.A.

Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Jacksonville, FL · On-site

$18.50 - $23.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Hudson, FL · On-site

$15.50 - $20/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Pensacola, FL · On-site

$19 - $24.25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Myers, FL · On-site

$18.75 - $24/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Orlando, FL · On-site

$18.75 - $24/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL · On-site

$19 - $24.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Tampa, FL · On-site

$19 - $24.25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Agape Network Inc

Case Manager (Outpatient)

Miami, FL · On-site

$24 - $26/hr

Each case manager will be assigned specific clients at the time of intake and be required to program and monitor such things as court appearances, doctor appointments, family therapy sessions, and ...

Morgan & Morgan, P.A.

Maritime Case Manager

Miami, FL · On-site

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Florida

Intake Case Manager information

See Florida salary details

$11

$18

$28

How much do intake case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for intake case manager in Florida is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $23.17 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Intake Case jobs in Florida?

The most popular types of Intake Case jobs in Florida are:

What are popular job titles related to Intake Case Manager jobs in Florida?

For Intake Case Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Florida look for?

The top searched job categories for Intake Case Manager jobs in Florida are:

What cities in Florida are hiring for Intake Case Manager jobs?

Cities in Florida with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $39,213 per year, or $18.9 per hour.

Customer Support - Intake Specialist

Orlando, FL • On-site, Remote

Synergy
501 - 1,000 employees
Learn more about Synergyexternal

$36K - $42K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Manage new client and case intake from beginning to end

  • Open new cases and maintain accurate information in the case management system

  • Send, track, and follow up on important documents

Job description

Job Type
Full-time
Description
ARE YOU GREAT WITH PEOPLE AND EVEN BETTER AT KEEPING THINGS ORGANIZED?
Maybe you've worked in a law office. Maybe you've handled patient intake in healthcare, managed customers in retail or hospitality, worked with insurance claims, or spent your day solving problems for people.
Whatever your background, if you're the person others count on to communicate, follow through, stay organized, and get things done, you may be exactly who we're looking for.
Synergy is growing, and we're looking for our next Client Engagement Specialist.
Think of this position as a combination of client service + intake specialist + case coordinator + legal/administrative support.
You'll communicate with clients, open and manage new cases, track documentation, coordinate with multiple parties, and make sure important details don't get missed.
No legal experience? That's okay. We can teach you our business.
What we can't teach as easily is a genuine desire to help people, strong communication skills, attention to detail, accountability, and the drive to grow.
Requirements
WHAT WILL YOUR DAY LOOK LIKE?
No two days are exactly the same, but you can expect to:
  • Talk with clients and partners by phone and email and make sure they receive exceptional service
  • Manage new client and case intake from beginning to end
  • Open new cases and maintain accurate information in our case management system
  • Send, track, and follow up on important documents
  • Manage a busy intake inbox and make sure requests don't sit unanswered
  • Communicate with attorneys, clients, insurance companies, healthcare providers, lienholders, government agencies, and internal teams
  • Document conversations and case activity accurately
  • Keep multiple cases, deadlines, and priorities moving at the same time
  • Help clients understand what happens next and make them feel supported throughout the process
  • Learn the world of settlement services and become an expert in your assigned area

YOU'LL PROBABLY LOVE THIS JOB IF...
  • You're a people person who also loves organization.
  • You're the person who notices when something hasn't been completed and follows up.
  • You can have 10 things going on and still keep track of #11.
  • You don't mind picking up the phone and talking to people.
  • You write professional emails and communicate clearly.
  • You can work with someone who is frustrated without becoming frustrated yourself.
  • You like solving problems instead of passing them along.
  • You're comfortable learning new technology and systems.
  • You take ownership of your work.
  • You want an opportunity to grow into something bigger.

YOU MAY ALREADY HAVE THE EXPERIENCE WE'RE LOOKING FOR
We're especially interested in meeting candidates with experience in:
  • Legal assistant or legal support
  • Law firm intake
  • Case management or case coordination
  • Medical or patient intake
  • Healthcare administration
  • Insurance or claims
  • Customer service
  • Client services
  • Hospitality
  • Retail management
  • Administrative support

Don't count yourself out because you've never worked in the legal industry.
If you've spent your career helping people, managing information, solving problems, juggling competing priorities, and keeping things organized, those skills can translate extremely well to Synergy.
WHAT YOU'LL NEED
  • 1+ year of customer-facing, client service, intake, administrative, legal, healthcare, insurance, hospitality, retail management, or similar experience
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred
  • Excellent written and verbal communication skills
  • Strong attention to detail and follow-through
  • Ability to prioritize and manage multiple responsibilities
  • Confidence speaking with clients and professionals by phone
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Comfort learning databases, case management systems, and new technology
  • A professional, positive, and client-focused approach

WE ARE LOOKING FOR MORE THAN A RESUME
Experience matters, but so does how you show up.
At Synergy, our values are Professionalism, Respect, Integrity, Dedication, and Empathy - PRIDE.
We want people who care about the quality of their work, care about the people they're helping, support their teammates, and aren't afraid to raise their hand for the next opportunity.
DON'T JUST FIND YOUR NEXT JOB. BUILD YOUR NEXT CHAPTER.
We want our employees to grow with us.
As you learn the business and demonstrate your abilities, you'll have opportunities to expand your knowledge, take on new challenges, and pursue advancement within Synergy.
We support our team through:
  • Internal career advancement opportunities
  • Leadership development
  • Continuing education and professional development
  • Cross-training and exposure to different areas of the business
  • Opportunities to build specialized industry knowledge

AND YES, THE BENEFITS MATTER TOO.
Our comprehensive benefits package includes:
  • Competitive compensation
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Professional development opportunities
  • Wellness initiatives
  • Community involvement and volunteer opportunities

SOUND LIKE YOU?
If you're reading this thinking, "I could be really good at this," we want to hear from you.
You don't need to check every box. You don't need years of legal experience.
We're looking for smart, motivated, service-minded people who communicate well, take ownership, pay attention to details, and want an opportunity to grow.
Bring your experience. Bring your personality. Bring your drive.
Come grow with Synergy.
Salary Description
$36,000 - $42,000/year

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