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Intake Case Manager Jobs in Miami, FL (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Miami, FL

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL · On-site

$19 - $24.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL · On-site

$19 - $24.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL · On-site

$19 - $24.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Fort Lauderdale, FL · On-site

$19 - $24.50/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Agape Network Inc

Case Manager (Outpatient)

Miami, FL · On-site

$24 - $26/hr

Each case manager will be assigned specific clients at the time of intake and be required to program and monitor such things as court appearances, doctor appointments, family therapy sessions, and ...

Morgan & Morgan, P.A.

Maritime Case Manager

Miami, FL · On-site

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

First Party Case Manager

Miami, FL · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business. Qualification * Bachelor's degree (preferred)

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Intake Case Manager information

See Miami, FL salary details

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How much do intake case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake case manager in Miami, FL is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Miami, FL?

For Intake Case Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Miami, FL look for?

The top searched job categories for Intake Case Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Intake Case Manager jobs?

Cities near Miami, FL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Miami, FL as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,199 per year, or $22.7 per hour.

Intake Case Manager

The Ward Law Group, PL

Hialeah, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Company Description
Join an Award-Winning Personal Injury Law Firm
At The Ward Law Group, our mission is simple:
Changing Lives. One Client at a Time
Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day.
We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm.
Our Core Values
Faith - We act with integrity, honesty, and purpose in everything we do.
Accountability - We take ownership of our work, our commitments, and the results we deliver.
Leadership - We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams.
Loyalty - We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community.
Service to Our Clients - We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success.
Service to Our Teammates - We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive.
Service to Our Community - We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work.
If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives-one client at a time.
Job Description
The Ward Law Group is seeking an experienced Intake Case Manager to join our growing Personal Injury team. This role is responsible for guiding clients through the early stages of their case, ensuring they receive exceptional support while helping move claims efficiently toward resolution. The ideal candidate has strong personal injury experience, excellent client communication skills, and the ability to manage a high-volume caseload in a fast-paced environment.
Responsibilities
  • Manage a caseload of personal injury clients from intake through case progression.
  • Apply knowledge of bodily injury claims and pre-litigation case management processes.
  • Identify cases eligible for Full Demand, Quick Demand, or Global Demand and submit them to the appropriate department.
  • Review and submit potential production cases for attorney evaluation.
  • Qualify clients for Personal Injury Protection (PIP) benefits.
  • Assist clients with property damage matters, including loss of use and diminished value claims.
  • Communicate with insurance adjusters and carriers to obtain coverage and claim information.
  • Monitor and follow up on client medical treatment and case progression.
  • Request, obtain, and organize medical records, bills, and supporting documentation.
  • Maintain accurate adjuster and insurance information within Litify.
  • Submit applicable subrogation and attorney lien documentation.
  • Document all case activity thoroughly and accurately in Litify.
  • Maintain frequent communication with clients, answer questions, and provide updates regarding their case status.
  • Ensure cases are properly prepared for attorney review and discharge when appropriate.

Qualifications
  • Bilingual English/Spanish required.
  • 1+ years of experience as an Intake Case Manager or Personal Injury Case Manager in a plaintiff personal injury law firm.
  • Demonstrated experience handling bodily injury claims, pre-litigation case management, property damage claims, PIP, medical records and bill collection, insurance communications, subrogation matters, attorney liens, and demand preparation.
  • Proficiency with Litify, Salesforce, or similar case management systems.
  • Excellent client communication, organization, and case management skills, with the ability to manage a high-volume caseload independently.

Additional Information
Eligible employees enjoy a competitive benefits package, including:
  • Medical, Dental & Vision Insurance
  • Company-paid Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Supplemental Insurance Options
  • 401(k) with Company Match
  • Paid Time Off
  • Employee Assistance Program (EAP)

Join Our Team
At The Ward Law Group, every role contributes to changing lives.
If you're looking for an opportunity to grow your litigation career, maximize client recoveries, and work alongside a high-performing legal team, we'd love to hear from you.
Apply today and become part of a team committed to excellence, accountability, and changing lives-one client at a time.
The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.
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