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Intake Case Manager Jobs in Miami, FL (NOW HIRING)

JCS AND MASADA

Older Adult Case Manager

Miami, FL

$19.25 - $24.75/hr

TheCase Manager will engage with and assist elderly adults in providing intake and assessment, case management services, referrals, education, monitoring and support. The position is primarily ...

Westchester General Hospital

Case Manager

Miami, FL

$18 - $23.25/hr

Performs intake assessment/evaluation of treatment needs, including completion of psychosocial history and creation of treatment plan per hospital policy. * Assists in determining eligibility of ...

Amanda Demanda Law Group

Be Seen First

Legal Case Manager -Personal Injury

Miami, FL · On-site

$50K - $60K/yr

Manage a personal injury caseload from intake through settlement or litigation support * Draft and ... Maintain organized case files and ensure cases are demand-ready * Provide consistent updates and ...

Adecco

Intake Coordinator Hybrid

Miami, FL · Hybrid

$18/hr

Do you love working as a Social Worker or Case Manager and want to be able to work from the office 3 days a week and from home 2 days a week then we have the perfect job for you. Or have you worked ...

Care Resource

HOUSING CASE MANAGER- HOPWA

Fort Lauderdale, FL · On-site

$19.75 - $23.75/hr

The Housing Case Manager is responsible for assessing and coordinating Housing Opportunities for ... Determine eligibility for HOPWA program and other housing services according to the intake schedule.

Care Resource

HOUSING CASE MANAGER- HOPWA

Fort Lauderdale, FL · On-site

$19.75 - $23.75/hr

The Housing Case Manager is responsible for assessing and coordinating Housing Opportunities for ... Determine eligibility for HOPWA program and other housing services according to the intake schedule.

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Miami, FL

Intake Case Manager information

See Miami, FL salary details

$13

$22

$33

How much do intake case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake case manager in Miami, FL is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.88 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Intake Case Manager jobs in Miami, FL?

For Intake Case Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Intake Case Manager jobs in Miami, FL look for?

The top searched job categories for Intake Case Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Intake Case Manager jobs?

Cities near Miami, FL with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Miami, FL as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,199 per year, or $22.7 per hour.

Permanent Supportive Housing Case Manager

Care Resource

Fort Lauderdale, FL • On-site

$19.75 - $23.75/hr

Full-time

Re-posted 2 hours ago

Job description

The Permanent Supportive Housing Case Manager is responsible for providing guidance, extensive support, and resources to individuals/families who are currently dealing with homelessness, substance use, mental health, and domestic violence issues. The Permanent Supportive Housing Case Manager will work with individuals to attain services and supportive housing through Broward County's Department of Human Services Coordinated Entry process; work with residents and other service providers to develop a plan of service to meet social, health, emotional, and economic needs to combat homelessness; Responsibilities will include coordinating services using Housing First. The Permanent Supportive Housing Case Manager follows up on all service referrals and collaboratively works with the clients to ensure they are educated and able to successfully transition out of homelessness to self-sufficiency housing.
Essential Job Responsibilities.
Permanent Supportive Housing and Other Housing Opportunities
Specific Duties:
  • Conduct interviews and assessments leading to program qualification.
  • Work with the Coordinated Entry Lead Team, other external referral sources, and internal Connections Case Managers to intake new participants.
  • Work with the Housing Navigator and local landlords to monitor housing and advocate for participants; advocate for participants to help participants maintain housing.
  • Provide ongoing case management to individuals who have experienced homelessness with support and comprehensive goal planning around educational, employment, budgeting, housing, health and wellness, and children's educational goals.
  • Assist participants in identifying and locating services that will help them implement their goals.
  • Develop and maintain working knowledge of community resources related to case management.
  • Maintain contact with other service providers and participate in planning and service coordination meetings as needed.
  • Advocate to ensure participants receive fair and consistent services and public benefits to which they are entitled.
  • Work with participants to enroll in public benefits to which they are entitled.
  • Support clients in working to increase income through linking to resume/interview workshops, individual job-readiness coaching, enrollment in college or vocational training, and job-training programs to facilitate skills training.
  • Teach participants how to properly organize and maintain household, basic safety skills, and routine home maintenance
  • Teach practical financial skills, including developing a household budget, paying bills in a timely manner, opening and maintaining a bank account
  • Support clients moving into stable long-term housing.
  • Advocate for and actively assist residents in obtaining services (e.g., health, mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization).
  • Keep accurate, complete, and up-to-date client files and HMIS data.
  • Prepare reports and other paperwork per established program standards.
  • Participate in regular staff, case staffing, in-service, and other meetings.
  • Maintain relationships with other service providers and participate in the planning, service coordination, and activities of meetings as needed.
  • Attend all City of Evanston Permanent Supportive Housing calls.
  • Work with case managers in other programs.
  • Plan and implement family programming along with Case Managers in other Connections programs.
  • Implement trauma informed care and harm reduction best practices.
  • Adhere to the Core Values and Code of Conduct for Connections for the Homeless.
  • Perform other duties as assigned.

Caseload Management:
  • Oversee as a team with Housing Services Manager of Permanent Supportive Housing the delivery and evaluation for PSH programming to ensure all deliverables are met.
  • Maintain an average annual active caseload as assigned by Management.
  • Act as a liaison when required to ensure that clients are properly referred to agency programs or external services in order to remove barriers to treatment and care.

Service Planning and Documentation:
  • Ensure all documentation is timely, accurate, legible and clear.
  • Empower clients to participate in their treatment planning as needed.
  • Maintain progress notes and progress reviews in client records as specified in agency policy, program guidelines and performance standards.
  • Input client information using electronic data entry according to agency and departmental guidelines.
  • Maintain an accurate record on time sheets reflecting time spent on program worked.
  • Prepare necessary program reports and records as requested by the supervisor and/or manager.

Manage Resources:
  • Maintain comprehensive knowledge of community services in order to apply knowledge of services to individual client needs.
  • Support billing through concurrent documentation of service provided and budget activities as required (i.e. reconciling billing across data systems including: PCIS, Web-based systems, CASEWATCH, Provide Enterprise, CareWare, HIMS, NextGen and client electronic health records).
  • Participate in staff training sessions within the timeframes specified and as required by the agency and the funding source.

Community Involvement:
  • Participate in agency developmental activities as requested.
  • Other duties as assigned.

Safety:
  • Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines.
  • Understand and appropriately acts upon assigned role in Emergency Code System.
  • Understand and perform assigned role in the agency's Continuity of Operations Plan (COOP).

Culture of Service: 3 C's
Compassion
  • Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.
  • Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassure an understanding of the request and provide appropriate options or resolutions.

Competency
  • Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.

Commitment
  • Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed.
  • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure a prompt and effective response is provided.

Contact Responsibility
  • The responsibility for internal and external contacts is frequent and important.

Physical Requirements
  • This work requires the following physical activities: constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required. Work is usually performed in an office setting.

Other
  • Participate in health center developmental activities as requested.

Other duties as assigned
Education:
• Bachelors preferred or 5 years of experience in lieu of degree
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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