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Intake Associate Jobs in Virginia (NOW HIRING)

Chesapeake Psychological Associates

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Front Desk Office Associate

Chesapeake, VA · On-site

$18 - $20/hr

We are seeking an experienced and dependable Front Desk Office Associate to join our outpatient ... Support the Intake Team with new patients onboarding and documentation * Process prior ...

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LAW FIRM

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Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... Independently manage a caseload of 250-400 active collection cases from initial intake to closing ...

LAW FIRM

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Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... Independently manage a caseload of 250-400 active collection cases from initial intake to closing ...

LAW FIRM

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Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Independently manage a caseload of 250-400 active collections cases from initial intake through ... We actively engage in and support our associates' professional growth and path to advancement.

LAW FIRM

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Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Independently manage a caseload of 250-400 active collections cases from initial intake through ... We actively engage in and support our associates' professional growth and path to advancement.

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All JobsIntake Associate JobsIntake Associate Jobs in Virginia

Intake Associate information

See Virginia salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for intake associate in Virginia is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $31.92 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are the most commonly searched types of Intake jobs in Virginia?

The most popular types of Intake jobs in Virginia are:

What cities in Virginia are hiring for Intake Associate jobs?

Cities in Virginia with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,788 per year, or $25.9 per hour.

Front Desk Office Associate

Chesapeake Psychological Associates

Chesapeake, VA • On-site

$18 - $20/hr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an experienced and dependable Front Desk Office Associate to join our outpatient mental health practice. This is a patient-facing and administrative role that requires prior experience in a mental health or medical office setting.

Schedule:

• Part-time: 25–28 hours per week

• Full-time: 37-40 hours per week

$18.00-$20.00hr (based on experience)

Key Responsibilities:

• Answer incoming calls promptly and professionally

• Retrieve, document, and route voicemail messages appropriately

• Check patients in and out efficiently and courteously

• Support the Intake Team with new patients onboarding and documentation

• Process prior authorizations for medications

• Utilize Athenahealth as the primary EHR system

• Demonstrate working knowledge of insurance verification, billing, and patient financial responsibility

• Serve as a floating position, providing front desk and administrative coverage as needed

• Maintain patient confidentiality and comply with HIPAA standards

• Communicate clearly with providers, clinical staff, and patients

Requirements:

• Outpatient mental health practice experience is REQUIRED

• Prior experience using Athenahealth EHR (preferred)

• Strong understanding of insurance plans, billing, and prior authorizations

• Excellent phone etiquette and customer service skills

• Ability to multitask in a fast-paced clinical environment

• Professional, dependable, reliable, multi-task, self-starter and detail-oriented