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Intake Associate Jobs in Gloucester, VA (NOW HIRING)

Summit BHC

Intake RN-PRN

Williamsburg, VA · On-site

$45 - $50/hr

Intake RN-PRN | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: About ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

Summit BHC

Intake RN-PRN

Williamsburg, VA · On-site

$45 - $50/hr

Intake RN-PRN | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: About ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

Sentara Healthcare

Patient Dining Associate I

Williamsburg, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Associate I. This is a full time, rotating shift position with rotating weekends. Hours * Monday ... intake analysis. React accurately and effectively to all changes to ensure efficient timing of ...

Staples

Retail Print Specialist (Williamsburg, VA)

Williamsburg, VA · On-site

$13.60 - $13.85/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ... Use order intake tools to capture project information and offer an appropriate total print solution ...

Mercury Animal

VETERINARY TECHNICIAN

Hampton, VA · On-site

$22 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Be able to obtain accurate medical history at intake and effective prepare and go over discharge ... Associate Degree in Veterinary Technology Veterinary Technician Certification or Licensure ...

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All JobsIntake Associate JobsIntake Associate Jobs in Gloucester, VA

Intake Associate information

See Gloucester, VA salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for intake associate in Gloucester, VA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $29.28 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are the most commonly searched types of Intake jobs in Gloucester, VA?

The most popular types of Intake jobs in Gloucester, VA are:

Intake Associate jobs near you

Intake Referral Coorfinator

Personal Touch Home Care of Virginia Inc

Newport News, VA

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Intake Referral Coordinator

Newport News, Virginia

About Us: With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled nurses to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us:

At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

  • Employee Recognition Programs: We acknowledge and celebrate your contributions.

  • Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.

  • Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.

  • Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

  • Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.

  • Mileage Reimbursement: We make sure you're compensated for your business travel.

  • Opportunities for Professional Growth and Development: Empowering you to thrive and grow.

  • Employee Assistance Program: Supporting the well-being of you and your family.

  • Perks Program: Exclusive deals and offers on products, services, and experiences you need and love

Job Description: The Intake Referral Coordinator assumes the day-to-day responsibility for ensuring superior customer service by coordinating patient referrals for home care services. The ideal candidate will have prior home health care experience and/or Intake experience and will be responsible for the smooth flow and continuity of patient care within the department. This position offers a great team-oriented office work environment!

Responsibilities:

  • MUST present a positive and upbeat phone voice to all incoming calls as this position is the first impression to our referral sources and or patients/family members.

  • Answers phones for Intake information and enters into the EMR system.

  • Completes intake form, ICD-10 Coding and routes it appropriately for admission approval. Forwards the intake to PBR for insurance verification/credit approval/Medicare number verification.

  • Conducts initial nursing insurance authorization on new referrals and as needed, maintaining a tracking log for insurance authorizations and entering into the EMR system.

  • Maintains referral log for all intakes weekly.

  • Communicates hard to staff cases to the Intake Manager for further review and consideration.

  • Assists with in-servicing clinical staff when an educational opportunity presents.

  • Works to develop a positive rapport with all staff members and community resources receiving home care services.

  • Assists in other branches as needed.

  • Any duties as assigned by the Intake & Authorization Manager/Administrator.

Qualifications:

  • Associates Degree preferred

  • Licensed Practical Nurse with current license to practice professional nursing in the State of Virginia, preferred.

  • At least 2 years of health care experience, preferably in home health care operations.

  • Demonstrates good communication, negotiation, and public skills.

  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities

Functional Abilities:

  • Must be able to read 12 point or larger type

  • Must be able to lift, stoop and bend effectively to be able to perform the above listed responsibilities

  • Must be able to hear adequately with no more than an amplifier on the phone and to speak in a manner understood by most persons

Work Location: In person

Job Type: Full-time

Pay: $20.00 per hour-$27.00 per hour

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned. Benefits are determined based on availability.

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.