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Intake Associate Jobs in Gloucester, VA (NOW HIRING)

Summit BHC

Intake RN-PRN

Williamsburg, VA · On-site

$45 - $50/hr

Intake RN-PRN | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: About ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

Summit Behavioral Healthcare

Intake RN-PRN

Williamsburg, VA · On-site

$45 - $50/hr

Intake RN-PRN The Pavilion is looking for a PRN Intake RN to join our team! Pay Range: $45-$50/hour ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

Summit BHC

Intake RN-PRN

Williamsburg, VA · On-site

$45 - $50/hr

Intake RN-PRN | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: About ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

Pavilion

Intake RN-PRN

Williamsburg, VA · On-site

## Intake RN-PRNApplylocations: The Pavilion at Williamsburg Placetime type: Part timeposted on ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

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Intake Associate information

See Gloucester, VA salary details

$12

$23

$36

How much do intake associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake associate in Gloucester, VA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $29.28 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Gloucester, VA?

The most popular types of Intake jobs in Gloucester, VA are:

Intake Associate jobs near you

Clinical Intake Coordinator - Williamsburg

Riverside Health System

Williamsburg, VA • On-site

$25.80 - $35.48/hr

Full-time

Posted 7 days ago

Key responsibilities

  • Performs intake and manages the end-to-end referral process for Martha W. Goodson Center services and programs.

  • Utilizes clinical knowledge to gather, review, and document referral information, and communicates eligibility and service options to patients, caregivers, and referral sources.

  • Maintains data accuracy and ensures completion of required records and forms to support operational efficiency and compliance.

Job description

Williamsburg, Virginia
Hiring Range
$25.80 - $35.48/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The Intake Referral Coordinator supports dementia care and specialty program services by performing intake and processing referrals for the Martha W. Goodson Center, including the Geriatric Assessment Clinic, Driving Evaluation, and applicable federal and state programs. In partnership with clinically trained team members and under clinical guidance, this role utilizes a structured, patient and caregiver centered approach to collect required data for program-specific assessments, review referrals, and determine eligibility based on established criteria, while coordinating access to appropriate clinical, community, and program-based services.
What you will do
  • Performs intake and manages the end-to-end referral process for Martha W. Goodson Center services and programs by collecting and reviewing required information, determining referral appropriateness based on established criteria, and coordinating service delivery through appropriate team assignment. Facilitates communication and information sharing across stakeholders, arranges transitions to external agencies when referrals are not accepted, and ensures consistent follow-up and engagement with all parties until services are initiated, completed, or closed.
  • Utilizes clinical knowledge to gather and document accurate, program-specific referral information while effectively managing incoming inquiries in alignment with service excellence standards. Serves as a knowledgeable resource and backup support on available services, including eligibility criteria, access points, and alternative options, and communicates this information clearly to patients, caregivers, and referral sources while actively participating in interdisciplinary team meetings to support coordinated, patient-centered care delivery.
  • Maintains data integrity and accuracy by entering, updating, and retrieving information across multiple systems, including timely documentation in designated medical record systems. Ensures all required records and forms are completed in accordance with organizational standards to support efficient operations, compliance, and continuity of patient care.
  • Maintains a comprehensive and current knowledge base of Martha W. Goodson Center services and programs, relevant healthcare regulations, and community resources to support effective referral coordination and patient access to care. Actively stays informed of updates impacting service delivery and collaborates with internal teams and external partners to strengthen community relationships and support coordinated, patient-centered care.

Qualifications
Education
  • High School Diploma or GED, (Required)
  • Program Graduate, Nursing or Allied Health (Required)
  • Associates Degree, Nursing or Allied Health (Preferred)

Experience
  • 2 years Healthcare experience in related field (Required)

Licenses and Certifications
  • CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)
  • Licensed Practical Nurse (LPN) - Virginia Department of Health Professions (VDHP) (Required) or
  • License Physical Therapy Assistant (PTA) - Virginia Department of Health Professions (VDHP) (Required) or
  • Licensed Occupational Therapy Assistant (COTA) - National Board for Certification in Occupational Therapy Inc (NBCOT) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Apply